919Florida Posted January 19, 2019 #1 Share Posted January 19, 2019 I leave on Carnival Liberty tomorrow. I just printed all my documents and I noticed in the corner it said VIFP level blue. I am not blue, I am actually gold. I also notice the number next to it is not my number. But my name, birthdate and everything else is all correct. I also am careful to go over the passport details and names etc but never thought to look at VIFP number. I really would like to get my gold pin and gold room card on the ship because I collect them and display it in a photo box. I also want the credit for this cruise. Do you think when I get on the ship I will be able to get them to change it or am I tough out of luck with this? Just curious what I should do. Thank you so much Link to comment Share on other sites More sharing options...
Elaine5715 Posted January 19, 2019 #2 Share Posted January 19, 2019 2 minutes ago, 919Florida said: I leave on Carnival Liberty tomorrow. I just printed all my documents and I noticed in the corner it said VIFP level blue. I am not blue, I am actually gold. I also notice the number next to it is not my number. But my name, birthdate and everything else is all correct. I also am careful to go over the passport details and names etc but never thought to look at VIFP number. I really would like to get my gold pin and gold room card on the ship because I collect them and display it in a photo box. I also want the credit for this cruise. Do you think when I get on the ship I will be able to get them to change it or am I tough out of luck with this? Just curious what I should do. Thank you so much You will need to correct it onboard. I had the same issue but fixed it before boarding. For some reason, after 23 cruises, I started getting great offers under a new VIFP number. I took the offer , they honored it but did correct my account. 1 Link to comment Share on other sites More sharing options...
Elaine5715 Posted January 19, 2019 #3 Share Posted January 19, 2019 But you might want to bring a past boarding document... 3 Link to comment Share on other sites More sharing options...
919Florida Posted January 19, 2019 Author #4 Share Posted January 19, 2019 Thank you so much I will print another screen to prove the level I have. Thank you so much for your quick reply. Not sure how this different number got on it Link to comment Share on other sites More sharing options...
BoDidly Posted January 19, 2019 #5 Share Posted January 19, 2019 (edited) You don't want to waste your vacation time waiting in some long line .Get it corrected before you board !!! Don't waste any more time here . Get on the phone with Carnival ASAP ! Edited January 19, 2019 by BoDidly 1 Link to comment Share on other sites More sharing options...
Elaine5715 Posted January 19, 2019 #6 Share Posted January 19, 2019 55 minutes ago, 919Florida said: Thank you so much I will print another screen to prove the level I have. Thank you so much for your quick reply. Not sure how this different number got on it When Carnival did a update last fall with the Carnival Players Club, many people got issued a second VIFP number by accident. Link to comment Share on other sites More sharing options...
Bengalbug Posted January 19, 2019 #7 Share Posted January 19, 2019 1 hour ago, BoDidly said: You don't want to waste your vacation time waiting in some long line .Get it corrected before you board !!! Don't waste any more time here . Get on the phone with Carnival ASAP ! Lol, it’s not like gold gets you past the lines. And you have to check in regardless at the port. 1 Link to comment Share on other sites More sharing options...
ProgRockCruiser Posted January 19, 2019 #8 Share Posted January 19, 2019 3 hours ago, 919Florida said: I leave on Carnival Liberty tomorrow. I just printed all my documents and I noticed in the corner it said VIFP level blue. I am not blue, I am actually gold. I also notice the number next to it is not my number. But my name, birthdate and everything else is all correct. I also am careful to go over the passport details and names etc but never thought to look at VIFP number. I really would like to get my gold pin and gold room card on the ship because I collect them and display it in a photo box. I also want the credit for this cruise. Do you think when I get on the ship I will be able to get them to change it or am I tough out of luck with this? Just curious what I should do. Thank you so much Out of curiosity, did you book this cruise yourself on Carnival.com, via a Carnival PVP, or via an online or in-person TA? Just gathering data... Link to comment Share on other sites More sharing options...
919Florida Posted January 19, 2019 Author #9 Share Posted January 19, 2019 16 minutes ago, ProgRockCruiser said: Out of curiosity, did you book this cruise yourself on Carnival.com, via a Carnival PVP, or via an online or in-person TA? Just gathering data... It was over phone and I swear on my first confirmation the correct number was there. Because the rate I booked was even for past passengers. So to have a blue number assigned to me and still have the rate I got is what is weird. Link to comment Share on other sites More sharing options...
ProgRockCruiser Posted January 19, 2019 #10 Share Posted January 19, 2019 7 minutes ago, 919Florida said: It was over phone and I swear on my first confirmation the correct number was there. Because the rate I booked was even for past passengers. So to have a blue number assigned to me and still have the rate I got is what is weird. Do you happen to have the email from when you first made the booking? That might tell you what number this was originally booked under. The person at the other end of the line might have given you the rate but accidentally left out your VIFP info so a new number was assigned automagically. Link to comment Share on other sites More sharing options...
PhillyFan33579 Posted January 19, 2019 #11 Share Posted January 19, 2019 To repeat what others have already stated, call Carnival today if you haven’t already done so. It is very common for passengers to have multiple VIFP numbers for many reasons. A simple phone call will result in merging your multiple accounts into one account. 1 Link to comment Share on other sites More sharing options...
Aplmac Posted January 19, 2019 #12 Share Posted January 19, 2019 4 hours ago, 919Florida said: I leave on Carnival Liberty tomorrow. I just printed all my documents and I noticed in the corner it said VIFP level blue. I am not blue, I am actually gold. I also notice the number next to it is not my number. But my name, birthdate and everything else is all correct. I also am careful to go over the passport details and names etc but never thought to look at VIFP number. I really would like to get my gold pin and gold room card on the ship because I collect them and display it in a photo box. I also want the credit for this cruise. Do you think when I get on the ship I will be able to get them to change it or am I tough out of luck with this? Just curious what I should do. Thank you so much . I'm thinking you should have firmly established that number when you were booking the cruise, not now! That's what I do: have old cruise card in hand so you can read it right off your old card. That and a copy of the deck plans. Link to comment Share on other sites More sharing options...
mom2girls Posted January 19, 2019 #13 Share Posted January 19, 2019 Happened to me last year. I called, they fixed it before the cruise. I was looking at my past cruises recently and noticed my last c4uise wasn’t there. So, I had to contact them again. It’s there now. I’ve been Platinum for 9 years now. I certainly didn’t want to go down to gold. Link to comment Share on other sites More sharing options...
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