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ZoeyVictoria

RCI's 2019 Big Game Event on the Brilliance (1/31/19)

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As a result of massive confusion with my email address, I have not received casino offers for the last year.  I called a few months ago, found out I was Prime, and booked my comped cruise for March 2019.  After that call I still received no email from Club Royale, so I called again today and tried again to get the correct email address on file. 

 

Summary of another long story: I have been booked on the 1/31/19 Brilliance sailing since April or May 2018.  I just checked the Club Royale Offers and see that this cruise is listed as a 2019 Big Game Offer, $500 off.  Too late to get a refund based on the cabin I am in, and no cabins left to upgrade to, so that is a $500 missed opportunity.  The best the rep could do was add me to the group, but she was unable to tell me what that might include.  She actually told me that the event is related to football, which is a USA thing so she wouldn't know anything about it.  Then told me that the information isn't online so I would have to call to inquire; when I asked her who to call, she said, "Me!"

 

Can anyone please let me know what the Big Game Offer includes?

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On 1/25/2019 at 1:35 PM, ZoeyVictoria said:

As a result of massive confusion with my email address, I have not received casino offers for the last year.  I called a few months ago, found out I was Prime, and booked my comped cruise for March 2019.  After that call I still received no email from Club Royale, so I called again today and tried again to get the correct email address on file. 

 

Summary of another long story: I have been booked on the 1/31/19 Brilliance sailing since April or May 2018.  I just checked the Club Royale Offers and see that this cruise is listed as a 2019 Big Game Offer, $500 off.  Too late to get a refund based on the cabin I am in, and no cabins left to upgrade to, so that is a $500 missed opportunity.  The best the rep could do was add me to the group, but she was unable to tell me what that might include.  She actually told me that the event is related to football, which is a USA thing so she wouldn't know anything about it.  Then told me that the information isn't online so I would have to call to inquire; when I asked her who to call, she said, "Me!"

 

Can anyone please let me know what the Big Game Offer includes?

I will be on this sailing, but know nothing about what the offer is. I am curious myself what sort of things would be going on.

 


Thanks

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I know I am definitely booked under the casino offer because I can see that on the invoice.  My OBC suddenly increased by $50, so I am wondering if that is a casino perk or if one of my sister’s kids did something nice for her and included me.  Do you have any OBC that you weren’t expecting?  I will see the casino host the first night to see what the “event” is.

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