AndyMichelle Posted April 7, 2019 #201 Share Posted April 7, 2019 1 hour ago, No1cherry said: I am going this week on Friday, hopefully they will have learnt some lessons from the first cruise. I can see Amsterdam being taken of the itineraries altogether. I think I am going to adopt the attitude to go with the flow and see what happens. Good attitude, Have a fantastic time. Andy Link to comment Share on other sites More sharing options...
daiB Posted April 7, 2019 #202 Share Posted April 7, 2019 2 minutes ago, docco said: They do if they've spoken to the right people within Carnival, believe me. Well possibly not everyone believes you. An why should they. 1 Link to comment Share on other sites More sharing options...
Britboys Posted April 7, 2019 #203 Share Posted April 7, 2019 1 hour ago, AndyMichelle said: I do not know the ins and outs like you Docco, but surely if it was just about saving money, they would have just passed the charge onto the passengers, I doubt many would have objected. Supplying the coach transfers must cost P&O a few Bob, so there must be other reasons. Is it more likely that they want to prove a point, that they can still function without the charges? Either way, I agree that they have handled it poorly. Andy I agree with you Andy. I was on A906 and very annoyed about the change. I sent a complaint about three weeks ago and still have not had a response to it! Personally, my guess is that there was a very big steer from Carnival to its brands to say "let's all stick two fingers up to Amsterdam". It will be very interesting to see if Amsterdam does put a restriction on the coaches, limiting them to 20 pax as mentioned in an earlier post. Link to comment Share on other sites More sharing options...
arendale1 Posted April 7, 2019 #204 Share Posted April 7, 2019 1 hour ago, No1cherry said: I am going this week on Friday, hopefully they will have learnt some lessons from the first cruise. I can see Amsterdam being taken of the itineraries altogether. I think I am going to adopt the attitude to go with the flow and see what happens. We’re on the same cruise 🙂 Link to comment Share on other sites More sharing options...
Addict Posted April 7, 2019 #205 Share Posted April 7, 2019 1 hour ago, No1cherry said: I am going this week on Friday, hopefully they will have learnt some lessons from the first cruise. I can see Amsterdam being taken of the itineraries altogether. I think I am going to adopt the attitude to go with the flow and see what happens. We're on this same cruise. We are going with same attitude and hope it all works out. We have booked a ship tour for the 6 is us on day 2 as we really want to be certain to get back to the ship before it leaves. We shouldnt have had to do that though. Link to comment Share on other sites More sharing options...
Harry Peterson Posted April 7, 2019 #206 Share Posted April 7, 2019 I understand that reports going back to the decision makers at P&O about the recent chaos are appalling and urging changing back again because of the serious damage being done to the brand. Whether that will happen, or indeed could happen, remains to be seen. 1 Link to comment Share on other sites More sharing options...
AndyMichelle Posted April 7, 2019 #207 Share Posted April 7, 2019 1 hour ago, docco said: I understand that reports going back to the decision makers at P&O about the recent chaos are appalling and urging changing back again because of the serious damage being done to the brand. Whether that will happen, or indeed could happen, remains to be seen. That would be the next issue, would Amsterdam let them just change back, even if they wanted to? Port availability may now be a problem. I suspect Carnival have made their bed and will just have to ride out the storm. Andy Link to comment Share on other sites More sharing options...
No1cherry Posted April 7, 2019 #208 Share Posted April 7, 2019 3 hours ago, Addict said: We're on this same cruise. We are going with same attitude and hope it all works out. We have booked a ship tour for the 6 is us on day 2 as we really want to be certain to get back to the ship before it leaves. We shouldnt have had to do that though. I agree you shouldn’t have to.I Have cruised with P&O a few times and can not imagine if you are in que for their own shuttles back to the ship they would go with out you. As long as people are waiting for the shuttle before the deadline time they will get you back. Same with the tenders. But agree it’s a shame you feel you have to book an excursion with them just for ease of getting back to ship. Do we know what times we are due in and out of Amsterdam yet? Link to comment Share on other sites More sharing options...
Addict Posted April 7, 2019 #209 Share Posted April 7, 2019 5 minutes ago, No1cherry said: I agree you shouldn’t have to.I Have cruised with P&O a few times and can not imagine if you are in que for their own shuttles back to the ship they would go with out you. As long as people are waiting for the shuttle before the deadline time they will get you back. Same with the tenders. But agree it’s a shame you feel you have to book an excursion with them just for ease of getting back to ship. Do we know what times we are due in and out of Amsterdam yet? From our experience, P&O is the only cruise line that doesn't give you times. Just (for example) "Early Morning" to "Late Afternoon" etc. Very frustrating. I guess we could check on each Port's website, but I haven't got around to doing that yet. Again, something else we shouldn't have to do. I wish they would just give you the times of docking and departing port, would be so much easier. But this is P&O we are talking about. 🙂 Link to comment Share on other sites More sharing options...
arendale1 Posted April 7, 2019 #210 Share Posted April 7, 2019 (edited) We are going to go into Amsterdam on day one, and stay local on day two. Not doing any of the excursions, and don’t want to risk missing the shuttle back on day two 😳 Edited April 7, 2019 by arendale1 Link to comment Share on other sites More sharing options...
Addict Posted April 7, 2019 #211 Share Posted April 7, 2019 9 minutes ago, Addict said: From our experience, P&O is the only cruise line that doesn't give you times. Just (for example) "Early Morning" to "Late Afternoon" etc. Very frustrating. I guess we could check on each Port's website, but I haven't got around to doing that yet. Again, something else we shouldn't have to do. I wish they would just give you the times of docking and departing port, would be so much easier. But this is P&O we are talking about. 🙂 OK, seems we dock at 8am on 14th and depart at 5pm on 15th...... https://www.felisonterminal.com/calendar Link to comment Share on other sites More sharing options...
No1cherry Posted April 7, 2019 #212 Share Posted April 7, 2019 7 minutes ago, Addict said: From our experience, P&O is the only cruise line that doesn't give you times. Just (for example) "Early Morning" to "Late Afternoon" etc. Very frustrating. I guess we could check on each Port's website, but I haven't got around to doing that yet. Again, something else we shouldn't have to do. I wish they would just give you the times of docking and departing port, would be so much easier. But this is P&O we are talking about. 🙂 Just been looking at the Port of Ijmuiden and if all else fails on the second day a walk along the beach and then lunch in what looks like a pretty good seafood reasturant in the town. That is if we can get off the ship 😜 Link to comment Share on other sites More sharing options...
Addict Posted April 7, 2019 #213 Share Posted April 7, 2019 If it helps anyone sailing this Friday (from the port information websites)....... Port times Amsterdam 8am to 5pm next day Zeebrugge 6am to 6pm Guernsey 8am to 6pm 1 Link to comment Share on other sites More sharing options...
majortom10 Posted April 7, 2019 #214 Share Posted April 7, 2019 2 hours ago, Addict said: From our experience, P&O is the only cruise line that doesn't give you times. Just (for example) "Early Morning" to "Late Afternoon" etc. Very frustrating. I guess we could check on each Port's website, but I haven't got around to doing that yet. Again, something else we shouldn't have to do. I wish they would just give you the times of docking and departing port, would be so much easier. But this is P&O we are talking about. 🙂 Cunard do the same as P&O they do not give exact times. Link to comment Share on other sites More sharing options...
davemorton Posted April 7, 2019 #215 Share Posted April 7, 2019 Im also on this Friday. Dont know if I will bother getting off, not a great fan of the Dam to start with, but add a couple of 40 min coach trips and however long the queue is, not sure if it is worth it....But, sure I am still going to have a great time, just hope we get some sun. Link to comment Share on other sites More sharing options...
sogne Posted April 7, 2019 #216 Share Posted April 7, 2019 1 hour ago, majortom10 said: Cunard do the same as P&O they do not give exact times. Cunard now give port times on their website Link to comment Share on other sites More sharing options...
majortom10 Posted April 7, 2019 #217 Share Posted April 7, 2019 47 minutes ago, sogne said: Cunard now give port times on their website Must be a recent change with the new website because they used to only do the same as P&O. Link to comment Share on other sites More sharing options...
hansol1966 Posted April 8, 2019 #218 Share Posted April 8, 2019 The queues on the 22nd March Azura test/debacle trip was mostly down to the disembarkation time of 1.30pm..passengers sitting around after breakfast with nothing else to do, waiting to get of the ship. One port only so most people wanted to make the most of it. The next morning we got off at 8.30am,with a short wait we were off. on your trip arriving early 8.00am it should be easier as passengers will be having breakfast etc. With the shuttle bus it will drop you about 10 mins from Amsterdam Central Station by the river. 250 yds in front of the train station are the canal boats @ 10-12 euros very easy to do and a lot cheaper than a tour £32-34 or £11 as you have the free shuttle. For us the shuttle bus and location 20+miles from Amsterdam central was a pain with the added problem off the first day queuing ..no shelter or seating. Yours should go better. Link to comment Share on other sites More sharing options...
Addict Posted April 8, 2019 #219 Share Posted April 8, 2019 (edited) 2 hours ago, hansol1966 said: The queues on the 22nd March Azura test/debacle trip was mostly down to the disembarkation time of 1.30pm..passengers sitting around after breakfast with nothing else to do, waiting to get of the ship. One port only so most people wanted to make the most of it. The next morning we got off at 8.30am,with a short wait we were off. on your trip arriving early 8.00am it should be easier as passengers will be having breakfast etc. With the shuttle bus it will drop you about 10 mins from Amsterdam Central Station by the river. 250 yds in front of the train station are the canal boats @ 10-12 euros very easy to do and a lot cheaper than a tour £32-34 or £11 as you have the free shuttle. For us the shuttle bus and location 20+miles from Amsterdam central was a pain with the added problem off the first day queuing ..no shelter or seating. Yours should go better. Thanks so much for this info. Definitely puts our mind at rest a bit. Edited April 8, 2019 by Addict typo Link to comment Share on other sites More sharing options...
hansol1966 Posted April 8, 2019 #220 Share Posted April 8, 2019 We sailed to Ijmuiden/ Amsterdam direct from Southampton with no sea day arriving 12.30pm Offloading 1.30pm. With your extra sea day you will easily make port for before 8.00am. Basically treading water along the way. Why not travel the same speed (16 knots) as our trip arrive at 1.30am and have 2 nights in Amsterdam.....P&O .??? Link to comment Share on other sites More sharing options...
Addict Posted April 8, 2019 #221 Share Posted April 8, 2019 55 minutes ago, hansol1966 said: We sailed to Ijmuiden/ Amsterdam direct from Southampton with no sea day arriving 12.30pm Offloading 1.30pm. With your extra sea day you will easily make port for before 8.00am. Basically treading water along the way. Why not travel the same speed (16 knots) as our trip arrive at 1.30am and have 2 nights in Amsterdam.....P&O .??? Because it will cost them more in port fees LOL Link to comment Share on other sites More sharing options...
pete14 Posted April 8, 2019 #222 Share Posted April 8, 2019 1 hour ago, hansol1966 said: Why not travel the same speed (16 knots) as our trip arrive at 1.30am and have 2 nights in Amsterdam.....P&O .??? Because if they arrive that early they will probably get a stream of complaints that people have had their beauty sleep disturbed. I doubt there will be many wanting to get off at that time anyway. Link to comment Share on other sites More sharing options...
hansol1966 Posted April 8, 2019 #223 Share Posted April 8, 2019 Oh dear silly me sausage fingers...1.30pm of course. Thankyou for your attention. Link to comment Share on other sites More sharing options...
Britboys Posted April 9, 2019 #224 Share Posted April 9, 2019 Just to say that having made a complaint before departing on A906, I received a call from P&O yesterday - not Customer Relations, someone above them. I received profuse apologies both for the poor experience on A906 and the fact that my complaint had not been responded to in a timely manner. The person I spoke with listened patiently to my feedback and my complaint has been resolved to my satisfaction. One of the points that I made was that on future calls to Ijmuiden, particularly those arriving in the middle of the day, they must have more shuttle buses available and a more efficient way to load the buses and get them moving quicker. 2 Link to comment Share on other sites More sharing options...
kruzseeka Posted May 21, 2019 #225 Share Posted May 21, 2019 Interesting - Marella are docking in Amsterdam and in the booking information it says Authorities now require a tourist tax of €8 per day and that this will be added to your on-board account. Easy solution for cruise companies (though not if you're trying to make a point) - I'm sure most passengers would prefer that to the hassle of shuttles and for the convenience of being in the city. However, it was never mentioned in the booking process - just in the paperwork, perhaps it should have been flagged up though I'm sure no one would fail to book on that basis. 1 Link to comment Share on other sites More sharing options...
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