Rare Eglesbrech Posted April 16, 2019 #1 Share Posted April 16, 2019 What do you think, is it any improvement on the older version. Has anyone found anything new and useful? Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #2 Share Posted April 16, 2019 (edited) First glance, not an improvement. Can't find anything. Also was a bit confused by "for a little extra" Andersons, Champions Bar and Beach House? Do I have to pay extra to go to Andersons? Also, I have just logged in and cannot find my Cruises, My Loyalty etc. Is it me? Edited April 16, 2019 by jeanlyon Link to comment Share on other sites More sharing options...
Rare Eglesbrech Posted April 16, 2019 Author #3 Share Posted April 16, 2019 I have had a play around with it and it is confusing to say the least. They appear to have removed some facilities (or they are so well hidden I have not found them yet). Can anyone find the list of available cabins for example? I tend to use an iPad and now have a lot of scrolling around to do. It seems to now be optimised for mobile phones. They have added some bits in eg acknowledgement of the new alcohol and dress policy before making a booking which at least ensures that people are aware of the policies. **Important Information** We hope you are looking forward to your cruise. Ahead of your arrival, we wanted to advise about changes to our alcohol policy. As of 1 February 2018, guests can only bring on board a single bottle of alcohol (up to 1litre in size) as they embark the ship for the first time only. And alcohol bought at ports along the way cannot be consumed while on board. “Another policy change, as of 1 January 2018, means fancy dress, novelty or clothing personalised with images/slogans will not be permitted (a change from the policy wording in the January 2018 - October 2019 brochure). Thank you for your understanding. We look forward to welcoming you on board very soon. Find out more: pocruises.com/code-of-conduct I've read and acknowledge this notice.” Link to comment Share on other sites More sharing options...
Ian T Posted April 16, 2019 #4 Share Posted April 16, 2019 Webcams seem to have got hidden or vanished Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #5 Share Posted April 16, 2019 What is the point of logging in, there is nothing that you can't do if you are not logged in. It's bizarre. Can't check previous cruises, or Loyalty. I am using a laptop and if you click on a link, the page goes white and then jumps. Link to comment Share on other sites More sharing options...
Britboys Posted April 16, 2019 #6 Share Posted April 16, 2019 From a quick look, it seems a typical P&O IT bodge job! I clicked through to look at Aurora, clicked on Anderson's and got a generic description. Links immediately below go to other bars that are not even available on Aurora. Did the same on the Arcadia page and the photo of the Crows Nest was from Britannia - not Arcadia! I then looked at the Dining Section. Clicked on Cafe Jardin but the page doesn't say which ship. Isn't Cafe Jardin only on Oceana? Confusing enough for me when I know P&O well but hopeless for anyone that doesn't Its probably a good site to sell cruises from but not for getting decent, targeted information. I sent feedback - and it wasn't good! Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #7 Share Posted April 16, 2019 (edited) Me too. Told them I couldn't find My Cruises, My Loyalty. Also that it jumps around. click on "Register" and it says this Want to create an account? Create an account to log in, see your cruise history and opt in to hear first about our great range of new holidays and offers as soon as they're revealed. Well you can't see your cruise history at all. Edited April 16, 2019 by jeanlyon Link to comment Share on other sites More sharing options...
eddie11 Posted April 16, 2019 #8 Share Posted April 16, 2019 (edited) It’s the same style as the new Cunard website. I don’t find it very intuitive/user friendly. As of now I can’t see my list of carefully researched ‘Saved’ cruises ... so can’t easily go back and book. I’ll keep looking, it might be there somewhere. Jean - your cruise history is there but you have to log in twice to access 🙄. Of course - why wouldn’t you? 🙄 ETA There’s a Feedback tab on the site. They welcome your comments! I’ve submitted mine. Still can’t find Saved Cruises 😡 Edited April 16, 2019 by eddie11 Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #9 Share Posted April 16, 2019 OK I've logged in again and there is nowhere to see my Account at all. What am I missing? when you say Log In twice, what do you mean? Link to comment Share on other sites More sharing options...
Rare Eglesbrech Posted April 16, 2019 Author #10 Share Posted April 16, 2019 (edited) They seem to have switched the old site back on. I wonder if this morning was just a test / if it has crashed / too many initial issues. I have just gone back and it’s changed again. Really confused now. Edited April 16, 2019 by Eglesbrech Additional information Link to comment Share on other sites More sharing options...
lindyloo22 Posted April 16, 2019 #11 Share Posted April 16, 2019 P&O new site is horrible cannot find any previous cruises or loyalty points, the only thing I can find is my future cruise by logging into that. if the site stays like this will probably go back to looking through the brochure to find another cruise. lyn Link to comment Share on other sites More sharing options...
lindyloo22 Posted April 16, 2019 #12 Share Posted April 16, 2019 Just gone back into po web site and its the old one, when I logged out it went back to the new site. Please P&O sort this out so frustrating. Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #13 Share Posted April 16, 2019 Ah ha, Now I have a button called Manage Account & Loyalty. Honestly their IT department is useless. Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #14 Share Posted April 16, 2019 err, and now I don't! 😂 Link to comment Share on other sites More sharing options...
Les_ldh Posted April 16, 2019 #15 Share Posted April 16, 2019 3 minutes ago, jeanlyon said: err, and now I don't! 😂 I was just going to ask you where it was as I couldn’t find it 😂. It sounds like a work in progress. 1 Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #16 Share Posted April 16, 2019 Cleared out my cookies and cache. Logged in again. - it's not there. I give up. Link to comment Share on other sites More sharing options...
Rare Eglesbrech Posted April 16, 2019 Author #17 Share Posted April 16, 2019 I wonder how much business they are losing with people getting so frustrated that they look elsewhere. Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #18 Share Posted April 16, 2019 (edited) It has now crashed. Now I wonder why. Bet they took it down. And now it's back and if I click on Log Out, nothing happens at all. Edited April 16, 2019 by jeanlyon Link to comment Share on other sites More sharing options...
sogne Posted April 16, 2019 #19 Share Posted April 16, 2019 1 hour ago, Ian T said: Webcams seem to have got hidden or vanished this new site has the potenila to be just as useless as the new Cunard site webcams can be found at https://www.pocruises.com/cruise-ships/webcams 1 Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #20 Share Posted April 16, 2019 Ha ha, now that's interesting, clicked on your link and now at the top there is a buitton for My account and Loyalty!! Link to comment Share on other sites More sharing options...
eddie11 Posted April 16, 2019 #21 Share Posted April 16, 2019 I’ve gone back for another look. 😳 Those ghostly (ghastly?) grey maps showing itineraries are not inspirational, are they? Cruises are meant to be fun, exciting, colourful ... no, just grey, grey and grey Link to comment Share on other sites More sharing options...
jeanlyon Posted April 16, 2019 #22 Share Posted April 16, 2019 and the link has gone again. Link to comment Share on other sites More sharing options...
Dermotsgirl Posted April 16, 2019 #23 Share Posted April 16, 2019 I don't think I'll bother until it all settles down 1 Link to comment Share on other sites More sharing options...
Rare Eglesbrech Posted April 16, 2019 Author #24 Share Posted April 16, 2019 1 minute ago, Dermotsgirl said: I don't think I'll bother until it all settles down Probably very wise, I have given up. Link to comment Share on other sites More sharing options...
lindyloo22 Posted April 16, 2019 #25 Share Posted April 16, 2019 First click on my account and loyalty then log in, you should then be ale to access your cruises. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now