Rare mking8288 Posted February 10, 2019 #601 Share Posted February 10, 2019 Ditto - Error 500 for last 3 or 4 days, off & on ... refresh "sometimes" work on reloading. Nothing wrong with us ... as end users. Problems are with, IMHO, as many said & know/work in I.T. knew, is with the cloud server(s) & provider (AWS as in Amazon) ... dare I say it, unable to cache & handle "excessive" DBMS hits when traffic exceeded threshold. It should not be an issue, in this day & age and sorry to say, routine maintenance or planned upgrade - is an unacceptable excuse if this was happening in our own IT Dept. But, this isn't mission critical so we will just have to deal with it. More than embarassing, it is what it is. #sigh Link to comment Share on other sites More sharing options...
dfish Posted February 10, 2019 #602 Share Posted February 10, 2019 Error 500 seems to be occurring more often today for me. If they are working on it, they are going in the wrong direction. Link to comment Share on other sites More sharing options...
Globaliser Posted February 10, 2019 #603 Share Posted February 10, 2019 I've just had an episode when trying to access a saved Activity Stream with an active auto log-in (when I needed it because I would have long been logged out automatically), and tried the apparent fix from last time I saw this: Go to https://boards.cruisecritic.com and then navigate from there. The 500 errors stopped straight away. Link to comment Share on other sites More sharing options...
Globaliser Posted February 10, 2019 #604 Share Posted February 10, 2019 And I've just fixed another episode in the same way. So for anyone else who's suffering the problems, I recommend trying this. And it may help the CC techies to identify what's wrong. Link to comment Share on other sites More sharing options...
hpeabody Posted February 10, 2019 #605 Share Posted February 10, 2019 The blank white screen has been extremely annoying today, particularly when accessing the main Princess board, but my roll call, not really. The only way to work around it is to clear cache and re-launch browser. BTW, for me it does not matter if I use Firefox or Chrome. I only have 10 more days til my next cruise and I will likely be done here. Link to comment Share on other sites More sharing options...
BSocial Posted February 11, 2019 #606 Share Posted February 11, 2019 1 hour ago, hpeabody said: The blank white screen has been extremely annoying today, .... Thanks you! I was afraid it was just my iPad. Sorry that you are having this problem, too. Link to comment Share on other sites More sharing options...
Globaliser Posted February 11, 2019 #607 Share Posted February 11, 2019 22 hours ago, Globaliser said: I've just had an episode when trying to access a saved Activity Stream with an active auto log-in (when I needed it because I would have long been logged out automatically), and tried the apparent fix from last time I saw this: Go to https://boards.cruisecritic.com and then navigate from there. The 500 errors stopped straight away. And on getting a "MySQL server has gone away" error, I had to go back to www.cruisecritic.com and come back to the boards, but that then fixed that error straight away. Link to comment Share on other sites More sharing options...
bury me at sea Posted February 12, 2019 #608 Share Posted February 12, 2019 Cannot load http error 500 intermittently yesterday and more frequently today. Link to comment Share on other sites More sharing options...
Shmoo here Posted February 12, 2019 #609 Share Posted February 12, 2019 1 hour ago, bury me at sea said: Cannot load http error 500 intermittently yesterday and more frequently today. Yeah, it's been happening A LOT the last 3-4 days. OK, my little bit of education today, I looked it up: The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site's server but the server could not be more specific on what the exact problem is. Yeah, I'd say "something has gone wrong", Link to comment Share on other sites More sharing options...
dfish Posted February 12, 2019 #610 Share Posted February 12, 2019 Error 500 is alive and well. It is nominally an improvement over the SQL error as it generally took hours before you could get back on with that one. But the 500 one is a major annoyance. Link to comment Share on other sites More sharing options...
davekathy Posted February 12, 2019 #611 Share Posted February 12, 2019 (edited) It's very irritating for this to continue on as long as it has. If we were paying for CC I'm sure there would be a few software folks fired or CC would be bankrupt. Edited February 12, 2019 by davekathy Link to comment Share on other sites More sharing options...
Globaliser Posted February 12, 2019 #612 Share Posted February 12, 2019 4 hours ago, dfish said: Error 500 is alive and well. It is nominally an improvement over the SQL error as it generally took hours before you could get back on with that one. But the 500 one is a major annoyance. Have you tried the fix that I've posted above? Link to comment Share on other sites More sharing options...
dfish Posted February 12, 2019 #613 Share Posted February 12, 2019 7 hours ago, Globaliser said: Have you tried the fix that I've posted above? Yes, and I still got the error. Link to comment Share on other sites More sharing options...
Globaliser Posted February 12, 2019 #614 Share Posted February 12, 2019 1 hour ago, dfish said: Yes, and I still got the error. Interesting. It fixed a 500 for me earlier this morning. Link to comment Share on other sites More sharing options...
dfish Posted February 12, 2019 #615 Share Posted February 12, 2019 1 hour ago, Globaliser said: Interesting. It fixed a 500 for me earlier this morning. I used the link right out of your post! So, is it fixed or a coincidence? Link to comment Share on other sites More sharing options...
Globaliser Posted February 12, 2019 #616 Share Posted February 12, 2019 8 minutes ago, dfish said: I used the link right out of your post! So, is it fixed or a coincidence? I have wondered about coincidence since I first tried it, but it has cleared the 500 errors so reliably since then that I think that mere coincidence is unlikely. One thing I would suggest, though, is not to click from the link. Instead, go to the address bar and clear the URL back to that state, and then press enter. I don't have the technical knowledge to know whether it might make a difference, but I do know that servers handle clicked links differently from directly typed-in URLs. And it's been (in effect) a directly typed-in URL that's worked for me. Link to comment Share on other sites More sharing options...
Aquahound Posted February 12, 2019 #617 Share Posted February 12, 2019 At least you guys are getting an error message. I keep getting blank white screens. Link to comment Share on other sites More sharing options...
dfish Posted February 12, 2019 #618 Share Posted February 12, 2019 I have not been getting any error messages so far today. No problems! Fingers crossed! Link to comment Share on other sites More sharing options...
CC Help Jenn Posted February 13, 2019 #619 Share Posted February 13, 2019 I know this is not related - but some of you have experience with our log in issues as well. Please see our update Link to comment Share on other sites More sharing options...
Rare Vict0riann Posted February 13, 2019 #620 Share Posted February 13, 2019 7 hours ago, CC Help Jenn said: I know this is not related - but some of you have experience with our log in issues as well. Please see our update Everything seems to be working smoothly for me, from a bookmark or from an email! Thanks, Jenn. (I don't use Tapatalk any more - it is so easy to add photos now just using CC.) Link to comment Share on other sites More sharing options...
hpeabody Posted February 16, 2019 #621 Share Posted February 16, 2019 An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.MySQL server has gone away You can try again by clicking the button below, or try again later. Link to comment Share on other sites More sharing options...
Clarea Posted March 7, 2019 #622 Share Posted March 7, 2019 Just received the MySQL error while posting on the RC forum. It's been a few weeks since this has happened. Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted March 7, 2019 #623 Share Posted March 7, 2019 Forums have been dragging today... Link to comment Share on other sites More sharing options...
Rare h20skibum Posted March 7, 2019 #624 Share Posted March 7, 2019 28 minutes ago, Essiesmom said: Forums have been dragging today... I'll say. I was using tapatalk, and it kept coming up with an error when trying to post. It kept saying try again later. Then, when I log in using the web version, I see it ended up doing double posts. Link to comment Share on other sites More sharing options...
Charles4515 Posted March 7, 2019 #625 Share Posted March 7, 2019 1 hour ago, h20skibum said: I'll say. I was using tapatalk, and it kept coming up with an error when trying to post. It kept saying try again later. Then, when I log in using the web version, I see it ended up doing double posts. There were three duplicates of a post I made on the Bermuda board. Link to comment Share on other sites More sharing options...
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