vbecky Posted June 25, 2019 #1 Share Posted June 25, 2019 Wondering if anyone else is under impression you get cruise fare refunded then a 100% future cruise credit used by December 2020? That’s how I take the letter to mean but being told can only do one of them? Just curious what others are finding. Thanks Link to comment Share on other sites More sharing options...
amyotravel Posted June 25, 2019 #2 Share Posted June 25, 2019 Who is telling you that? Link to comment Share on other sites More sharing options...
vbecky Posted June 25, 2019 Author #3 Share Posted June 25, 2019 Telling me what. That can’t use both carnival. The letter stating you receive both is posted and was emailed Link to comment Share on other sites More sharing options...
jbethel11 Posted June 25, 2019 #4 Share Posted June 25, 2019 7 minutes ago, vbecky said: Wondering if anyone else is under impression you get cruise fare refunded then a 100% future cruise credit used by December 2020? That’s how I take the letter to mean but being told can only do one of them? Just curious what others are finding. Thanks Yes, as I have read in other posts, the 100% future cruise credit must be used in a booking sailing before December 21st, 2020. Link to comment Share on other sites More sharing options...
Rare Illbcruzn4life Posted June 25, 2019 #5 Share Posted June 25, 2019 6 minutes ago, vbecky said: Telling me what. That can’t use both carnival. The letter stating you receive both is posted and was emailed so who told you can't get both? Was it a Carnival rep on the phone? If so call back and talk to someone that knows what they are talking about or escalate to Supervisor. Link to comment Share on other sites More sharing options...
vbecky Posted June 25, 2019 Author #6 Share Posted June 25, 2019 9 minutes ago, jbethel11 said: Yes, as I have read in other posts, the 100% future cruise credit must be used in a booking sailing before December 21st, 2020. Yes that’s what I thought too. Carnival when called said either refund or credit not both? I guess maybe I keep calling back. Link to comment Share on other sites More sharing options...
jbethel11 Posted June 25, 2019 #7 Share Posted June 25, 2019 Just now, vbecky said: Yes that’s what I thought too. Carnival when called said either refund or credit not both? I guess maybe I keep calling back. As I have heard, you get BOTH 100% refund and 100% future cruise credit. Link to comment Share on other sites More sharing options...
Lottacruises Posted June 25, 2019 #8 Share Posted June 25, 2019 The plot thickens.... My understanding is both also. Link to comment Share on other sites More sharing options...
amyotravel Posted June 25, 2019 #9 Share Posted June 25, 2019 That is why I asked who is telling you that. You were not talking to someone with the correct info. Link to comment Share on other sites More sharing options...
Sean_B Posted June 25, 2019 #10 Share Posted June 25, 2019 From what I understand and from what I've read here and other places, you get the 100% refund and the 100% future cruise credit, but the future cruise credit is based on what you were going to spend for the first cruise. ie: if you purchased a cabin for $500 per person, you get that $500 (plus taxes, etc) back. Your future cruise credit is $500, so if you book a cabin on your future cruise which is $800 per person, you get the $500 cruise credit applied and you are responsible for the extra $300. Link to comment Share on other sites More sharing options...
courtlynndear Posted June 26, 2019 #11 Share Posted June 26, 2019 17 hours ago, jbethel11 said: As I have heard, you get BOTH 100% refund and 100% future cruise credit. This is also my understanding. I'm sailing 9/28/19 so this is all over my Vista groups. Link to comment Share on other sites More sharing options...
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