Milwaukee Eight Posted July 2, 2019 #601 Share Posted July 2, 2019 1 minute ago, CookieDiva said: If I’m doing my math right - if $57 is 80% of X then X must be $71.25 per day for our April 19 sailing of the Harmony. So 30% off of that would be just about $50 a day. May really have to crunch the numbers on this one. Of course we will take it for now and hope that the prices will come down a bit later. Or maybe we’ll just cancel.🤷🏻♀️ I was using $60. $70+ is a new onboard high to us. Link to comment Share on other sites More sharing options...
suesnake2002 Posted July 2, 2019 #602 Share Posted July 2, 2019 And to top it all off the bev pkg still showing bought on cruises. LMAO 1 Link to comment Share on other sites More sharing options...
CookieDiva Posted July 2, 2019 #603 Share Posted July 2, 2019 4 minutes ago, Milwaukee Eight said: I was using $60. $70+ is a new onboard high to us. Or maybe my math is wrong! Link to comment Share on other sites More sharing options...
BeachChik Posted July 2, 2019 #604 Share Posted July 2, 2019 Wow. This thread is kind of sad. I understand being disappointed that they won’t honor the price but to be angry and expect other compensation for something you booked knowing good and well was a mistake is crazy. 7 Link to comment Share on other sites More sharing options...
molly361 Posted July 2, 2019 #605 Share Posted July 2, 2019 So is there any difference between the 30% off the onboard prices that they are offering for the "inconvenience" and the 30% they are offering for their 4th of July sale and the Memorial Day sale that they had? Link to comment Share on other sites More sharing options...
dodgestang Posted July 2, 2019 #606 Share Posted July 2, 2019 (edited) Just now, molly361 said: So is there any difference between the 30% off the onboard prices that they are offering for the "inconvenience" and the 30% they are offering for their 4th of July sale and the Memorial Day sale that they had? no, why do you ask question to which you already know the answer 😉 Edited July 2, 2019 by dodgestang Link to comment Share on other sites More sharing options...
Rare MandyMooToo Posted July 2, 2019 #607 Share Posted July 2, 2019 34 minutes ago, Milwaukee Eight said: That’s likely to be off onboard prices. That would be $42-44 based off onboard price. This is not a bad price. If I can get it for $42-44 I’d be super happy. Link to comment Share on other sites More sharing options...
Clarea Posted July 2, 2019 #608 Share Posted July 2, 2019 1 hour ago, awestover89 said: ... but we'll be offering 30% off to all sailings impacted by the glitch. -Candy Typical useless statement. 1 Link to comment Share on other sites More sharing options...
Clarea Posted July 2, 2019 #609 Share Posted July 2, 2019 18 minutes ago, biomedbob said: Can D+ and higher get their usual 30% off once on board? Sure, D+ gets 30% off, PC gets 40% off. Link to comment Share on other sites More sharing options...
Baseball fan Posted July 2, 2019 #610 Share Posted July 2, 2019 25 minutes ago, Petcetera said: Has anyone gotten an official email yet? I am not going to believe a tweet or FB. These are the same tweets and posts that said we will honor the price oh wait no we won't honor it. Until it is removed from my cruise planner or I get an official email I am going to carry on as if I am good to go with the package I bought last night Nothing yet. And credit card still shows pending charge. Link to comment Share on other sites More sharing options...
Retired LEO Posted July 2, 2019 #611 Share Posted July 2, 2019 One person posted that she was given $50 OBC for her inconvenience after she complained. 1 Link to comment Share on other sites More sharing options...
Judyrem Posted July 2, 2019 #612 Share Posted July 2, 2019 10 minutes ago, BeachChik said: Wow. This thread is kind of sad. I understand being disappointed that they won’t honor the price but to be angry and expect other compensation for something you booked knowing good and well was a mistake is crazy. Crazy? Harsh words for us, but not for RCCL? So you are assuming we knew it was a mistake? All of us? Everyone? 7 Link to comment Share on other sites More sharing options...
Judyrem Posted July 2, 2019 #613 Share Posted July 2, 2019 (edited) 12 minutes ago, MandyMooToo said: If I can get it for $42-44 I’d be super happy. I would have been ok(but not happy) with 35$. I WAS happy happy at 18$😁 Edited July 2, 2019 by Judyrem 1 1 Link to comment Share on other sites More sharing options...
BunnyHutt Posted July 2, 2019 #614 Share Posted July 2, 2019 19 minutes ago, BeachChik said: Wow. This thread is kind of sad. I understand being disappointed that they won’t honor the price but to be angry and expect other compensation for something you booked knowing good and well was a mistake is crazy. For the record, I booked the beverage package at 6:15pm yesterday *after* it had been posted that RC had confirmed to individuals that it was a special deal they were running and that prices would be honored. There had not yet been any mention of a glitch at that point - speculation, yes, but RC communication did not confirm this. As someone who only has a drink or two over the course of an entire cruise (with my kids, adults-only is different, lol), I will not be pursuing this matter any further. I only booked because it was a heck of a deal that would, for me, essentially just be the specialty beverage pkg. I do agree, however, that it is insulting for RC to offer the same deal it would anyway for the holiday and say that it’s a special thing to make up for an inconvenience. No, it’s not, and now we know what the company thinks of its customers. 4 Link to comment Share on other sites More sharing options...
ninja1 Posted July 2, 2019 #615 Share Posted July 2, 2019 Just got an email. It’s from Royal Caribbean Cruise Docs, though. It’s an Adventure Confirmation, which seems wrong. And it says, in Norwegian, please download the enclosed PDF of our detailed terms as you as a traveler are obligated to read. The only thing enclosed is my Guest Copy of my confirmation invoice. Can’t see anything new on it, and it might have come because they took off my C&A number, or because I added it later. Nothing about The Glitch. My money is still on hold. 1 Link to comment Share on other sites More sharing options...
Retired LEO Posted July 2, 2019 #616 Share Posted July 2, 2019 1 hour ago, awestover89 said: Latest on Twitter: I'm so sorry for any miscommunication. We've made sure we're all on the same page so there's no confusion moving forward. Unfortunately, we won't be honoring that price, but we'll be offering 30% off to all sailings impacted by the glitch. -Candy They've been running FAKE sales for so long even they're believing them. 2 2 Link to comment Share on other sites More sharing options...
BeachChik Posted July 2, 2019 #617 Share Posted July 2, 2019 6 minutes ago, Judyrem said: Crazy? Harsh words for us, but not for RCCL? So you are assuming we knew it was a mistake? All of us? Everyone? I’m sure there are some that didn’t outright know it was a mistake. Though I personally can’t imagine someone thinking $18 a day for unlimited booze makes sense. That being said it’s clear that the majority here knew it was a mistake and rushed to grab it anyway. No I don’t feel sympathy for those people and no I don’t think they are owed anything other than their money back. We unfortunately live in a society where people want something for nothing and always have their hand out for freebies. The mentality that to have good customer service they must give you something for free. If Carnival can survive the poop cruise I’m sure royal will survive this. 6 Link to comment Share on other sites More sharing options...
Rare MandyMooToo Posted July 2, 2019 #618 Share Posted July 2, 2019 10 minutes ago, Judyrem said: I would have been ok(but not happy) with 35$. I WAS happy happy at 18$😁 At $18 I first thought there was no way it was true then thought it was a crazy deal based on posts saying reps reported it was a holiday special so I bought and was amazed. Then when I saw it was likely wrong I figured it would be canceled and I was eh about it. Oh well. The thing that upset me was the backtracking after saying they’d honor the mistake. That peeved me. But honestly, $42-44 would have been a price that I would have been very pleased to have if none of this had happened so I will still be happy if it is approximately that price in the end. We are buying it anyway🤷🏼♀️ Link to comment Share on other sites More sharing options...
Beachammo Posted July 2, 2019 #619 Share Posted July 2, 2019 The Glitch..... That Penelope messing around with Royal's IT department. 3 Link to comment Share on other sites More sharing options...
broadwaycam Posted July 2, 2019 #620 Share Posted July 2, 2019 Anyone get an official email yet? 1 Link to comment Share on other sites More sharing options...
Judyrem Posted July 2, 2019 #621 Share Posted July 2, 2019 4 minutes ago, BeachChik said: I’m sure there are some that didn’t outright know it was a mistake. Though I personally can’t imagine someone thinking $18 a day for unlimited booze makes sense. That being said it’s clear that the majority here knew it was a mistake and rushed to grab it anyway. No I don’t feel sympathy for those people and no I don’t think they are owed anything other than their money back. We unfortunately live in a society where people want something for nothing and always have their hand out for freebies. The mentality that to have good customer service they must give you something for free. If Carnival can survive the poop cruise I’m sure royal will survive this. Cold, that you are. Yoda. 7 minutes ago, BeachChik said: I’m sure there are some that didn’t outright know it was a mistake. Though I personally can’t imagine someone thinking $18 a day for unlimited booze makes sense. That being said it’s clear that the majority here knew it was a mistake and rushed to grab it anyway. No I don’t feel sympathy for those people and no I don’t think they are owed anything other than their money back. We unfortunately live in a society where people want something for nothing and always have their hand out for freebies. The mentality that to have good customer service they must give you something for free. If Carnival can survive the poop cruise I’m sure royal will survive this. Link to comment Share on other sites More sharing options...
Calbeeman Posted July 2, 2019 #622 Share Posted July 2, 2019 My father always told me that alcohol was evil. I thought he was full of crap but turns out maybe he was right after all 😳 1 Link to comment Share on other sites More sharing options...
awestover89 Posted July 2, 2019 #623 Share Posted July 2, 2019 23 minutes ago, BeachChik said: I’m sure there are some that didn’t outright know it was a mistake. Though I personally can’t imagine someone thinking $18 a day for unlimited booze makes sense. That being said it’s clear that the majority here knew it was a mistake and rushed to grab it anyway. No I don’t feel sympathy for those people and no I don’t think they are owed anything other than their money back. We unfortunately live in a society where people want something for nothing and always have their hand out for freebies. The mentality that to have good customer service they must give you something for free. If Carnival can survive the poop cruise I’m sure royal will survive this. NCL charges $18 per day for the unlimited alcohol package (technically the package is free, you just pay $18 per day for grats); they just incorporate the rest of the bottom line in higher base fares for the cruise. I have no doubt that there are people out there who thought $18 per day was reasonable and made sense. Cruise lines get so creative with their "sales" that you have to do a lot of work or be very familiar with an individual cruise line to know if something is right or not. Sure, most of the people in this thread had a very good idea it was a mistake; but we are also people who frequent a cruising forum dedicated to Royal Caribbean, so we're mostly more in tune with what's normal than your average consumer. 1 Link to comment Share on other sites More sharing options...
awestover89 Posted July 2, 2019 #624 Share Posted July 2, 2019 22 minutes ago, broadwaycam said: Anyone get an official email yet? It's been pushed back to tomorrow: From Twitter: Hi, there. We know things have been frustrating and are truly sorry for the way things have panned out. Based on your feedback, we’re taking some time to rethink things and we’ll provide another update tomorrow. Appreciate your patience! -Zack Link to comment Share on other sites More sharing options...
dswallow Posted July 2, 2019 #625 Share Posted July 2, 2019 3 Link to comment Share on other sites More sharing options...
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