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How to pre-order minibar contents?

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On our only previous Silversea cruise, our butler was a bit surprised that we hadn't pre-ordered our favorite drinks to be stocked in the minibar.  This time, we want to make sure our minibar is stocked with a few of our favorites.  I'm not seeing anyplace on My Silversea to indicate these preferences.  A phone rep at Silversea had no idea.  Can you Silversea experts fill me in on how to do this?  Thanks so much!

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Yes there is a way but it's not worth the trouble. So I will tell you all the alcohol is locked up while in port. So it's best to meet your butler and he will bring your desired orders as soon as the ship leaves port. Pre-order does not get around the lockup so just talk directly to your butler. 

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Thanks!  I assumed there would be a place on My Silversea Preferences, based on what our butler said.  It was no problem last time ... he asked our preferences and had most of them there within a few hours.  In fact, he amazed us:  My husband asked if the ship stocked his favorite soda, Diet Dr. Pepper.  It did not.  Fine, don't worry about it, Diet Coke will do.   But our butler passed on the request, and someone, somehow, located Diet Dr. Pepper somewhere in Thessaloniki and delivered it to our minibar.  Way beyond the call of duty, but awfully nice.

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We have a list of bar items, some of which may not be standard on the ship, which our travel agent provides to a Silversea department (Special Services?) well before each cruise.  The items have always been in the suite when we board (including the liquor). 

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Thank you, well seasoned.

 

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Posted (edited)

Highly recommend pre-ordering rather than waiting to ask your butler.

A few cruises ago, I was quite surprised and dismayed when I waited until boarding and my butler told me he might not be able to stock my minibar for 4 or 5 days “but you can always go to the bar for a drink, madam.”  

To this day, I’ve never understood what the isssue was (other than this particular Butler...), but don’t take chances anymore and have my TA send in the request.

 

 

Edited by Dolcevita Diva

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 Our SS Sales Agent handled it for us and we were re-stocked daily for the 10 day voyage.  Your TA or SS Sales Rep can pass your requests on to the right individuals or, if you prefer, I believe I read that you can email them  directly to SpecialServices@silversea.com. 

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In regards to stocking the minibar ... does this apply to only the non-alcoholic sodas and mixes? Or can you request you favorite alcoholic libations also?  And how far in advance should this be done?

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On 7/4/2019 at 6:19 AM, bigmjh said:

In regards to stocking the minibar ... does this apply to only the non-alcoholic sodas and mixes? Or can you request you favorite alcoholic libations also?  And how far in advance should this be done?

 

It most certainly does. Your travel agent or SS consultant should be able to help with this. I’d say between a month to 6 weeks should be enough time.

 

if your choices are non stocked items that need to be procured especially, there would be a charge, but everything else would be provided free.

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I requested Snapple Peach Ice Tea and was told there would be an extra charge. Lol.

I was surprised. Perhaps Snapple is what through them off. It was for an Asia cruise.

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Be aware that the price Silversea charge may be well in excess of what you are used to pay.  I asked about an Italian gin selling in the UK for around £ 25.00 and was quoted in excess of $120

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