A few observations July 6-13 Celebrity Infinity Med/Adriatic

[Crowls]

Hi everyone!

This started as a live update but.....well, here we are 🙂

We disembarked this morning and are stuck in the Venice airport (weather delay).  Thought that I would post some thoughts in hopes that it may help others.  Take it for what you will, these are just our observations........

 

Pre-amble

We are a family of 4 – the 2 kids are 12 & 16.  We have traveled quite a lot but are minor-cruisers.  Previous experience was on Carnival (just about quit right there), Disney (made us love it), Royal Caribbean (was pretty good, not Disney, but good!) and this cruise.

 

We are pretty easy going although I am a it of an over-planner and like things to meet expectations.  (OK so they are easy going and I may not be……….)  I am also a germ-a-phobe so I quite like cruising and like the cleanliness offered by cruises.

 

Before I enter my topic by topic breakdown just a note about pricing: for those wondering about price adjustments.  I booked online (which was a mess so I ended up calling but it was noted as an online booking).  There were 2 price adjustments and I phoned each time – each time Celebrity lowered our final price without problem.  In the end we saved an extra 42% over our initial booking price.  I checked the online pricing each weekend to see if there were any changes.  Initial booking for another sailing was completed in Jan, changed to this sailing in March and adjusted twice before final payment date.

 

I will break this into a few posts, so if a topic isn’t of interest hopefully this will make it easier to skip.  Here is what I will cover:

Embarkation

Food  (Trellis MDR, Oceanview buffet, Qsine)

Rooms

Feedback from the not-so-minis (12 & 16)

Tours (or lack thereof)

Dress Code

Cleanliness

[Crowls]

Kids - the presence of them and feedback from those in my camp....

 

After reading the boards (tons of great info on here – thank you to all!) I had concerns about the ship, too many kids, dress code, etc.  I do not mean to smack the hornet’s nest here, just wanted to share my impressions of what we experienced.  Please note these are only my observations and opinions.  We had a wonderful vacation and any inconveniences or small imperfections really had minimal impact. 

 

Kids – yes there are some.  It isn’t a huge number but likely more than during the school year.  It seems to range in age, there are many little ones but also many teens and 20’s.  Overall everyone seemed very well behaved; in fact there were times the kids were more mild-mannered than some adults. J We didn’t observe any craziness and all seemed respectful and under control.

Kids in the pool – there were some. Not too much splashing as the pool was pretty packed most of the time. Lots of adults standing in the pool with drinks to cool down so the kids were pretty subdued.

 

Feedback from my kids (12 & 16)

First thing that came out when I asked my kids was that the arcade is weak. This was a sticking point, their expectations were set (they knew there would be no climbing wall, etc) however the 5 game arcade was this huge disappointment.  Take that as you will 😉

Mushy French fries.  OK I will concur with them on this one – the fries on the ship are not good.  Actually that is an understatement….. They were awful.  But that was the only food they didn’t care for (my kids have traveled the world and eaten, well pretty much anything - so they aren’t picky at all, but fries appear to be something they have opinions on?!?)

[Crowls]

Dress code

For the most part everyone was very respectfully dressed.  It may be that I was busy chatting with my family and someone passed me by but what I noticed was men in golf shirts/dress shirts and slacks, ladies in nice slacks or a skirt/dress.  I didn’t run into anyone that was offensive, sloppy or showing disrespect for the dress code. 

(For those questioning what to wear: my girls and I wore dresses and dressy open toe wedge/flats each night, my husband wore dress pants with a golf shirt or dress shirt. Chic night we opted for a fancier dress and my husband shirt and tie.  Note: the dressier night was 38 degrees Celsius in Valletta – I won’t fault anyone who dressed a little cooler that night as we were all cooked from the day in port.)

 

A note about the Evening Chic (dressy) evenings: our sailing had 2, neither were the sea day.  No big deal, but it is worth noting (or at least for me!) as it is a hustle to get back from port on a 38 degree day, shower and gussy up J  Not a complaint, just observation for the ladies who would like to have a bit of extra time on these evenings to get ready. (Our nights were Valletta Day 3 and Dubrovnik Day 6)

 

Infinity as a ship

We found her to be clean, well maintained and the staff very friendly.  The only exception would be our shower where wear-and-tear was noticeable.  No complaints about the ship, its condition or the staff – we frankly found everything to by very high quality (more about food later).

Every staff member we came across was exceptional – friendly, outgoing and eager to assist with any questions we had.  Our waiters (Jess & Natathlia) and room steward (Komang) were very attentive and friendly. 

[Crowls]

Cleanliness

The ship was clean and the staff could be seen tidying things up at all times.  Staff were always friendly and engaging, even when they had the task of standing at the door of dinner with the hand sanitizer (and forcing people to use it!)  As a germ-a-phobe I loved this and can’t get enough of my sanitizer! 😉

 

 

Food

 

I hesitate to even type this as I know there are a lot of opinions on this topic.  I will preface this by saying that everyone has their own tastes and opinions – and I appreciate all of the feedback I have read on these boards!!  I hope that this will help some (while others may disagree, and that’s ok!)

 

We found the food to be good quality.  I have heard that there has been a slip in quality over the last few years however being new to Celebrity I can’t comment.  I will say that we found the menus had greater variety than Royal Caribbean where the main dining was the same, every single night for 7 nights.  That said there was a wide selection every evening and truly something for everyone.  We certainly didn’t starve and I don’t think any of us lost weight  J ha ha

 

Main dining in Trellis – varied menu, some nice chef specials each evening and they are able to meet most reasonable diet requests.  The menu has a legend which notes each item and who it may cater to (gluten free, sugar free, fit fare, etc.).  I will note that we thought the desserts were just “meh” – some were amazing, others not-so-much.  This was a minor issue for us (again, see comment above, no weight was lost)

 

Breakfast and lunch in Trellis – much better for me than buffet.  Varied menu and the ability to order specific requests (i.e. certain omelette items, etc).  Service was phenomenal.

 

Buffet – again the germ thing makes buffets really hard for me.  My family didn’t mind it, I really try to avoid.  I did stop in for some fruit the odd time and was surprised by the cleanliness.  There seemed to be greater effort put in to keeping the buffet clean than other cruises we have been on. 

 

At lunch we even saw when they closed down the desserts to the public and would take requests and then serve the cakes, etc to people on request. (Much neater than everyone slopping, cutting, dropping cake everywhere) There are also several stations where thye make your pasta, meat, salad, et al on request and serve it to you (vs digging in a communal bowl of salad, you can tell these things bother me ha ha)

 

One note about the buffet…..it is rarely busy.  There is a peak around 8am and 6pm but honestly it was never insane.  There are plenty of tables and even when it was “busy” it was clean and tidy.  If I had to compare this to other lines it is hands-down better than RC (where I think the monotony of the menu drives people to the buffet) and on par with Disney.  (Before that comments ruffles any feathers I apologize.  I have to give credit where it is due, and Disney does provide excellent quality, great cleanliness and insanely good service. While they cater to differing clientele, there seems to be some overlap based on the demographics of this cruise.)

 

Café al Bacio – we didn’t have a bevy package so we just stopped here for desserts and cookies.  I honestly didn’t believe my kids when they said they couldn’t get cookies here because they didn’t have a drink package……..so I tried.  Nope, couldn’t get it.  Both attempts were on the first day.  So…… I had my husband try again a few days later just so I knew if I was losing it or misunderstood…..and viola cookies and desserts are free for all!  J  Not sure if there was confusion the first day or just a hard sell on the drink package.

[Crowls]

Qsine for dinner – added this last minute as the embarkment special was 30% off (regular price was $55).  We are new to Celebrity so this was new to us.  Fun meal, entertaining and the kids loved it. 

For those who are new to Celebrity – this is a seated meal which features a little movie on the table/plate before each course.  The animations are cute, add some entertainment to the meal but I understand why people say they only go once – after seeing it, it probably isn’t entertaining the second time. Overall food was good and we enjoyed the experience.

**Tip: take the 30% off slip from the newsletter.  Although we booked dinner at the guest relation desk we had to supply the coupon slip to have the 30% taken off the bill. 

 

 

We said after the last cruise we would take a dining package……but we didn’t.  ha – great intentions that we didn’t follow through with!  The restaurants didn’t really excite me at the outset and so we passed.  This was a little different from our last cruise in that it didn’t really bother us, maybe because we did Qsine the first night but it didn’t seem as monotonous as our last cruise on RC.

 

General notes:

The drink package sales drove us crazy the first day.  We were asked 7 times prior to dinner – it became a game with us to count how many times we would be approached.  There were 2 additional sale pitches as we came out of Qsine and then it died down.  If you love the packages, great – no ill will…they just aren’t for us. 

 

Room

Our room was quite good!  We were initially booked on the July 20 sailing in adjoining rooms – work dictated a change a few months ago so we ended up being on this sailing with all 4 of us in 1 room.  I was filled with fear but it was fine.  We were in 8179 which has a pull out sofa bed and a pullman bed. There is limited space when all the beds are made however it was manageable as we aren’t in the room too much (or if we are, we are enjoying the balcony). Room was clean and had plenty of storage, even for 4 people.   Drawers in the closet, full closet section (plus above the drawers), cupboard above the TV and little cubbies beside the desk.  2 drawers in each nightstand.

 

Outlets: 2 European, 2  North American for a total of 4 outlets

[tompeter]

Great report, thanks!

[Jim_Iain]

Thanks for taking the time to post a very well written summary of your cruise. 

[barneyboy]

We were in cabin 8177 on Infinity in May and Komang was also our room steward. We thought he was great 

[Crowls]

I will finally get the rest of this posted.....forgot to finish this last night 🙂

 

Here are my final notes about our ports:

 

Snapshot of ports:

 

Messina – I wanted to do a day in Taormina however all of the tours were sold out.  Although….when we got off the ship in Messina there were TONS of taxis and service providers offering tours.  We decided to stay low-key and skip it.  We just walked around and saw the sights in Messina.  We were here on a Sunday, there is NOTHING open other than the clock tower, church, Burger King and a few restaurants by the port.  We walked around and returned to the ship in about 2 hours.  Easy day for us.

 

Valletta – what a beautiful city!  I ensured I was on the balcony to see sail-in – absolutely stunning.  We got off right at 8am to try to beat the heat (38 degrees Celsius……..).  We spent the day walking around to see the sights (War Museum, St Elmo fortress, gardens, Grandmaster’s Palace, etc.)  Lots to do right in town – this is definitely somewhere I would like to return to!

 

Argostoli – honestly I had little expectation.  I don’t know why, it just didn’t appeal to me so much (although my family LOVES the beach).  We walked off right around 7am and walked down the waterfront to look for turtles.  We saw a few but when the fishing boats came in around 8-8:30 they really became active.  You can watch them come up for the fish the fishermen throw over.  Fun little sidetrack attraction.

We then caught a cab (again they all emailed back that they were booked for tours but there were TONS available!) and went to Makris Gialos beach.  Beautiful!!!!!!!!!!  Stunning beach but a few tips: go early.  It was full by 10am, meaning all of the umbrellas and chairs were sold out.  It was HOT in the sun so not having an umbrella was a big deal.  Food right there (although we walked up to Zarbos right by the beach, great Greek food, reasonable price!).  Also have rinse showers, change rooms and bathrooms.  Convenient tourist beach, very clean and assessible (small ramped walk down from the street).

 

Dubrovnik

We have friends from here so it was pretty much laid out for me.  I can tell you this little port is everything they say – absolutely stunning.  Old town is a must do and the walls were a fabulous walk.  My take-aways would be:  you must go to the walls as soon as you can! Yes, it is hot up there (and it wasn’t even that hot on our day), it has stairs and it can get pretty busy.  Beautiful views.  A lot of history here, both ancient and recent – perhaps it is only our perspective as it impacted those we know but it is interesting and worth seeing. 

Again: for those looking for a taxi there were TONS!!!!!  So easy to get from port – 100 kuna to/from port to/from old town. (Celebrity was 12 euro per person for the shuttle so for a family of 4 the taxi was by far the more affordable choice.)

 

Zadar

I can’t share too much valuable here as again we have Croatian friends that helped us out here.  We did take a taxi to Old Town first thing in the morning – a word of warning (my friends warned me, I didn’t listen).  The initial cab drivers who approach you when you walk out of the terminal offer tours (great if that’s what you want) or a 30 Euro fee to go to Old Town….over at the cab parking lot the price drops, and drops and drops.  Some said 10 Euro per person (there were 4 of us) and some said 5.  We ended up paying 10 Euro.  Zadar is a beautiful city and a bit underrated…..nice sights in Old Town, nice waterfront and there are public beaches all around.  Warning – the beaches are pebbles (rough coastline, very little sand as it washes away). 

 

Venice

Last day!  We opted for self dis-embarkment – 7:30 walk off.  They had us meet in the Rendezvous lounge.  It worked out fine as we have done this before but overall I would have to say this was one area of the cruise that could be improved upon.  No communication as to when we could actually leave the lounge – everyone just heard on the staff walkie-talkie that the ship was cleared and the stampede for the doors began.  It is a little bit like the airport when everyone gets excited to get on the plane but it all worked out.

 

For those wondering about timelines – the ship cleared and was Ok’ed to start dis-embarkment at 7:40, we did walk off and were on the people mover by 8:02am.  Quick and easy.  I have posted about people mover/luggage storage/transport in Venice over on Italy port boards if anyone wants to know what we did there…..

 

Hope this info helps others!! Feel free to ask questions if anything pops to mind – happy cruising!

[Crowls]

A few of the Celebrity Today newsletters - I hope these can help others plan (anyone else an over-planner like me?)

[Crowls]

[Crowls]

Ship overview and Qsine menu

[Crowls]

Room 8179 Category 2B Balcony with pull out sofa and pullman bed

 

[Crowls]

Kids club (Fun Factory) and teens (X Club) activity schedules

[LEESRE]

Thanks for all your postings great read. We sail on Infinity in three weeks with teenagers.

 

Thanks again.

[puppycanducruise]

Thanks for taking the time to post.

Great info and pictures.

[denby]

Thanks for the great post. We board on August 17th.

[NCTribeFan]

Thanks for taking the time to post.  I "only" have about 600 days until my first X sailing, which is on Infinity, and I'll be obsessively reading everything about the ship until then!

[Mirage]

Appreciate reading your review, and thanks for posting the Dailies. 

We board in two weeks for a b2b.

 

Keep up the review and postings.

 

Mirage

[hubofhockey]

Thanks for posting the review.  I knew kids on Celebrity isn't the greatest combination.  We took ours on the Millennium from Vancouver to Alaska.  They knew the cruise was all about the port and loved Alaska.  For one of the perks for their room,  they had wifi, which helped.  They also 

 

Nice report by the OP. I agree that Celebrity isn't great for kids.  We took ours (20 & 18 at the time) to Alaska.  They had wifi, so were happy and they loved Sushi on 5 and all of Alaska.  They understand the same situation will be like that for Galapagos on Silversea, but we'll do one of the new Oasis class ships with them when we do our next family relax cruise.  

[SS2019]

On 7/14/2019 at 11:44 AM, Crowls said:

I will finally get the rest of this posted.....forgot to finish this last night 🙂

 

Here are my final notes about our ports:

 

Snapshot of ports:

 

Messina – I wanted to do a day in Taormina however all of the tours were sold out.  Although….when we got off the ship in Messina there were TONS of taxis and service providers offering tours.  We decided to stay low-key and skip it.  We just walked around and saw the sights in Messina.  We were here on a Sunday, there is NOTHING open other than the clock tower, church, Burger King and a few restaurants by the port.  We walked around and returned to the ship in about 2 hours.  Easy day for us.

 

Valletta – what a beautiful city!  I ensured I was on the balcony to see sail-in – absolutely stunning.  We got off right at 8am to try to beat the heat (38 degrees Celsius……..).  We spent the day walking around to see the sights (War Museum, St Elmo fortress, gardens, Grandmaster’s Palace, etc.)  Lots to do right in town – this is definitely somewhere I would like to return to!

 

Argostoli – honestly I had little expectation.  I don’t know why, it just didn’t appeal to me so much (although my family LOVES the beach).  We walked off right around 7am and walked down the waterfront to look for turtles.  We saw a few but when the fishing boats came in around 8-8:30 they really became active.  You can watch them come up for the fish the fishermen throw over.  Fun little sidetrack attraction.

We then caught a cab (again they all emailed back that they were booked for tours but there were TONS available!) and went to Makris Gialos beach.  Beautiful!!!!!!!!!!  Stunning beach but a few tips: go early.  It was full by 10am, meaning all of the umbrellas and chairs were sold out.  It was HOT in the sun so not having an umbrella was a big deal.  Food right there (although we walked up to Zarbos right by the beach, great Greek food, reasonable price!).  Also have rinse showers, change rooms and bathrooms.  Convenient tourist beach, very clean and assessible (small ramped walk down from the street).

 

Dubrovnik

We have friends from here so it was pretty much laid out for me.  I can tell you this little port is everything they say – absolutely stunning.  Old town is a must do and the walls were a fabulous walk.  My take-aways would be:  you must go to the walls as soon as you can! Yes, it is hot up there (and it wasn’t even that hot on our day), it has stairs and it can get pretty busy.  Beautiful views.  A lot of history here, both ancient and recent – perhaps it is only our perspective as it impacted those we know but it is interesting and worth seeing. 

Again: for those looking for a taxi there were TONS!!!!!  So easy to get from port – 100 kuna to/from port to/from old town. (Celebrity was 12 euro per person for the shuttle so for a family of 4 the taxi was by far the more affordable choice.)

 

Zadar

I can’t share too much valuable here as again we have Croatian friends that helped us out here.  We did take a taxi to Old Town first thing in the morning – a word of warning (my friends warned me, I didn’t listen).  The initial cab drivers who approach you when you walk out of the terminal offer tours (great if that’s what you want) or a 30 Euro fee to go to Old Town….over at the cab parking lot the price drops, and drops and drops.  Some said 10 Euro per person (there were 4 of us) and some said 5.  We ended up paying 10 Euro.  Zadar is a beautiful city and a bit underrated…..nice sights in Old Town, nice waterfront and there are public beaches all around.  Warning – the beaches are pebbles (rough coastline, very little sand as it washes away). 

 

Venice

Last day!  We opted for self dis-embarkment – 7:30 walk off.  They had us meet in the Rendezvous lounge.  It worked out fine as we have done this before but overall I would have to say this was one area of the cruise that could be improved upon.  No communication as to when we could actually leave the lounge – everyone just heard on the staff walkie-talkie that the ship was cleared and the stampede for the doors began.  It is a little bit like the airport when everyone gets excited to get on the plane but it all worked out.

 

For those wondering about timelines – the ship cleared and was Ok’ed to start dis-embarkment at 7:40, we did walk off and were on the people mover by 8:02am.  Quick and easy.  I have posted about people mover/luggage storage/transport in Venice over on Italy port boards if anyone wants to know what we did there…..

 

Hope this info helps others!! Feel free to ask questions if anything pops to mind – happy cruising!

Thank you for taking the time to write these detailed reviews. Definitely helps in planning for our trip onboard next week. 

[travelbug4]

Such a great post with amazing pictures.   Thank you for taking the time to post.

 

Do you happen to remember if there were any self serve laundry rooms onboard?  I'm trying to figure out packing 🙂

 

Thanks!

[fragilek]

Thanks for this a good review, Also I had thought it was only one dresser night as that what others had said for this itinerary last year.  I would have had upset daughters if they had packed wrong lol

[JaneAustenCruiser]

Great post! We're sailing on Infinity in 95 days (but who's counting?) and I've been following this cruise on Instagram (use the #celebrityinfinity) to get pictures of the ship. Great to hear a report!

[Crowls]

On 7/21/2019 at 1:48 PM, travelbug4 said:

Such a great post with amazing pictures.   Thank you for taking the time to post.

 

Do you happen to remember if there were any self serve laundry rooms onboard?  I'm trying to figure out packing 🙂

 

Thanks!

No unfortunately there are no laundry facilities - just the ship's services.  There was a "fill the laundry bag for a flat fee" special about 1/2 way thru the cruise.  For our sailing it was $49 to fill the bag.