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Luxury vs. Premium Plus cruise lines

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On 10/26/2019 at 11:57 AM, vistaman said:

I just received the Berlitz guide 2020 last week.

Europa 2 and Europa did receive 5 stars plus, Hanseatic Nature 5 stars , Sea Cloud and Sea Cloud II also 5 stars;

All the other companies  in the "luxury" level did receive a 4 star plus rating,

even Seadream I and II .

Viking ocean ships were granted  some higher marks as the Crystal Serenity and the Symphony.  Silver Spirit and Muse above the Seabourn ships , the Seabourn Quest only 4 stars . ( and quite a severe comment towards Hal management on page 158)

Nearly all Mein Schiff ships did receive a 4 star +

Ship with the lowest ratings is the Marco Polo operated by CMV. 2 stars :classic_wacko:

 

Berlitz has been late to the party downgrading some lines.  They were way late on Silversea and somewhat late with Seabourn.  They would be even more critical of Quest today versus a year ago.   Yet passengers sailing both lines seem content and delusional to the constant downgrades.   It's good to see Berlitz call out Seabourn.   Seriously, you would have to be deaf, dumb, and blind not to notice.   I'm not picking on Seabourn because, to me, they offer very good value today.  But it has strayed far from the product offered four years ago.   

 

All the companies, including H-L, have a serious problem finding qualified people to manage and provide service at all levels.

Edited by saminina

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Having sailed on both Regent & Windstar, I would put Regent in the luxury category and enjoyed it ( great tours and business class to the Med.) but in many ways prefer Windstar.  The experience of being on a sailing ship is amazing.  The thrill of sailing away from port and other ships taking our picture was so neat ! It is not a luxury ship but the food & service equaled Regent. No fancy entertainment..just lounge chairs in the dark in front of the bridge to watch the stars.A nice combo in the lounge for dancing..an open bridge..you really feel like you are on a yacht instead of a cruise ship,

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