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Gifts and Gear - Hat Buyers beware


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59 minutes ago, Canadian Disney Mom said:

And did I mention that I have only received 1/2 of the promised OBC for the Cuba cancellation? I think DH is happy I am solo this cruise and he is at home so he doesn’t have to listen to me rant. 🤣😂🤣

DH probably got the other half.  Maybe if you ask him real nice.

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So Louis never gave me my card back so I had to go back to guest services to get it.  

 

He told me he was glad I came back tonight as he had just talked to his manager and told me I could keep the hat and still get my refund.   

 

I let him know I returned it hours ago so he told me I could keep the bag and gave it back 🤣🤣

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  • 2 weeks later...
12 hours ago, Canadian Disney Mom said:

Boarding Liberty on Sunday and decided to try the hat again.  Fingers crossed I get what I ordered this time.  I will be sure to report back 🙂

This time, think of it like going to the casino.  Put $10 down and see what happens.  Good entertainment.

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On 8/19/2019 at 7:24 PM, Canadian Disney Mom said:

Boarding Liberty on Sunday and decided to try the hat again.  Fingers crossed I get what I ordered this time.  I will be sure to report back 🙂


We will be cautiously optimistic on your behalf!!!!

 

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On 8/4/2019 at 5:20 PM, Canadian Disney Mom said:

After 35-40 minutes he still did not show up so I took the bag to guest services and explained the situation.  Louis was great and did offer me some hats from the store as a replacement but I declined and asked for a refund. He says he put it on the account as an OBC and I returned the bag.  This was a whole lot of wasted time over a $10 hat.

 

Louis has always been great as the LA on Empress.  He's going to Brilliance next and will be missed on Empress.

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We ordered both the white and navy hats with the mesh inserts, last spring, and they were exactly what we wanted. Sorry you had so many issues getting yours. Most of the other stuff seems over priced to me, considering the exchange rate, but the hats were a good price and quality. 

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