carnival casino contact?

[Bingobaby0]

I wanted to speak with the carnival Casino people to be sure that the amount of free play my PVP told me I was getting is correct.   I read somewhere that there is no more phone number to call and send an email to  casino@carnival. com.    I sent them an email 4 days ago and a follow up yesterday and still have not received a response.

 

Does anyone have another way to contact them to confirm my free play amount, I will be getting on my upcoming cruise?   I was trying to get something in writing, just in case there is an issue with it when I get on the ship.

 

Thanks for any help!

[memoak]

It can take a week or two to get a reply in most cases 

[4133raw]

I sent them an email for the same reason in May. Our cruise isn't until next Feb. I asked them to confirm that it was a Premier cruise and what I should  be getting. They (Global Casino Services= ( casino@carnival.com) sent email back the next day saying all that I would get.....

Free play

drinks on us cards for 2 etc. 

Maybe it's just taking longer right now?

[Bingobaby0]

Thanks for the responses.  I still haven't heard back from them, but I guess I will wait a little longer and then email them one more time.