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lynnemac

cuba port charges

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This may have already been addressed. How is Royal Caribbean compensating cruisers for their port charges differences in cost from the original cancelled cruises to Cub  to the rebooked Eastern Caribbean ones? The port charges were quite a bit more for Cuba than the EC. If you accepted RCCL's rerouting do you get a credit for the difference on your cruise once you board?The difference on my rebooking is almost $200. I was given a discount on the rebooking on the cruise itself but not on the port charges.

 

Hope this makes sense and thanks!

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2 hours ago, lynnemac said:

The difference on my rebooking is almost $200. I was given a discount on the rebooking on the cruise itself but not on the port charges.

You may need to call them as this is specific to each cruiser and their system may "forget" about that portion of the transaction.

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