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Just returned so thought I'd let you know how we found things at Naples:  good flight arrived early but had to sit and wait 15 minutes while steps arrived.  Luggage quickly came through so soon on our way. At this point I decided to time the walk as we had read some awful things, the walk took us 6 minutes at average pace. However, the pavement was not all flat there were a few ups and downs to contend with.  Now there is 10 kgs hand luggage allowance some people had taken carry on cases so they had 2 cases to pull. One person took an airport trolley but this seamed to go in all directions! Got to the coach just as the rain started so people behind us would have got wet.  Not ideal but all was well once we were on the coach where water was provided.

The return started off better, we were picked up 4 hours before the flight and dropped directly outside the airport 25 minutes later. We were advised as we had already printed off boarding passes we could go straight to the upstairs area. Straight through passport and immigration control then managed to find a seat in the very busy airport. Our flight was called 45 minutes before we were due to fly, this is where the fun began. We walked down long corridors and came to an enormous queue where we waited and waited. Started to get a bit anxious as it was getting near our flight time.  Eventually everyone with English passports were called and we all moved through into another area where we had passports checked. At this point there were flights to 3 different UK airports all mixed together. Eventually got to the correct gate and onto the bus. Once boarded we had to wait as they were still loading luggage.  What a mess and quite stressful for some people, the airport clearly cannot cope with the volume of people and there was no organisation.

Unless we were desperate to do an itinerary in this area, we would not use this airport again.

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1 hour ago, Pensioncruiser said:

Thanks dronnygirl for update, we have already cancelled our cruise on D2 from Napels next year and transferred to E2 from Newcastle 🤞

Hope you still had a good one. 

Had a great time. The ship is lovely and the crew are all fabulous, half the ones we spoke to came from Manilla!  I'm sure you will have a brilliant time, we're thinking of doing the Baltic ourselves.

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For Naples Airport you did better than some, but progress from arriving at the terminal to actual take-off shouldn't be a matter of luck.

 

At least you didn't need to sit on the coach outside the airport, nor did you have to stand and wait for the bus from the terminal to the plane.

 

Were you delayed taking off from Naples, and if so by how much?

 

We liked the ship too. Would happily book another cruise on her.

 

Edited by edinburgher
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Have to say never again for us, Our experience in June was a nightmare both arrival and departure at Naples Airport, it did not spoil what was a great cruise on Explorer 2 but will not have to do this intinerary again,  if we do it will be Dubrovnik. Don't even consider Baltic Cruise just do it, we had a great  cruise couple years ago.

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1 hour ago, edinburgher said:

For Naples Airport you did better than some, but progress from arriving at the terminal to actual take-off shouldn't be a matter of luck.

 

At least you didn't need to sit on the coach outside the airport, nor did you have to stand and wait for the bus from the terminal to the plane.

 

Were you delayed taking off from Naples, and if so by how much?

 

We liked the ship too. Would happily book another cruise on her.

 

We were approx 20 minutes late taking off. Not too bad. The return could have been so much better with just a little thought and organisation.  

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