Assisted Listening devices on Disney Magic?

[CruiserDoll]

Does anyone know if the theaters on the Magic have Assistive Listening Devices?  If so, do they work for poolside movies as well?  Thanks!

[gometros]

I sort of knew the answer was yes, but I went and found out for certain on the DIsney Cruise LIne site:

 

Q.

 

What services are available for Guests with a hearing loss?

A.

 

Disney Cruise Line has a number of services to help Guests with hearing loss, including captioned television and movies, assistive listening systems, room communication kits, stateroom TTYs and shared American Sign Language (ASL) interpretation services for U.S.-based and select European cruises. For more information about ASL interpretation requests, please review our Services for Guests with Disabilities.

Guests with a hearing loss are requested to contact Disney Cruise Line Special Services as soon as possible or at least 60 days prior to U.S.-based sail dates, so we can assist you with any special arrangements. 

Disney Cruise Line Special Services 

Phone: (407) 566-3602 
Fax: (407) 566-3760 
TTY: (407) 566-7455 
Email: SpecialServices@disneycruise.com

Disney Cruise Line Special Services 
P.O. Box 10210  
Lake Buena Vista, FL 32830-0210

Guests under age 18 must have parent or guardian permission to call.

[CruiserDoll]

On 10/2/2019 at 10:10 AM, gometros said:

I sort of knew the answer was yes, but I went and found out for certain on the DIsney Cruise LIne site:

 

Thanks - I had seen the information on their website, but it didn’t say where the assisted listening device worked (for example, only the theater?)

 

Good news for anyone interested in this... my brother who is very hard of hearing was able to get the Assisted Listening Device during the check-in process (much less than 60 days in advance) and the devices work in theaters, lounges and even by the pool.  We’re thrilled that he’ll be able to enjoy all of the entertainment with us.