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Reflections on OCS190917-11 (Huh?) [9/17 YVR-LAX]

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11 hours ago, oakridger said:

 Me?  If there was a line like that, I would just park myself in the Cove and have something to drink and enjoy the music until all those people were seated.

 

 

 

I had the same thought.  If a cruise presents me with another excuse, um, I mean reason, for another liquid interlude, well, no need for fate to ask me twice.

 

OTOH, we cruised with my FIL once. He was compulsive in acting like he believed the line would run out of food in the first fifteen minutes.  Ah, human nature...

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Still remember a Crystal cruise out of Florida when a number of folks were complaining that they had to wait until 6pm for dinner.  Apparently, at their "point in life", they were regularly having dinner at home at 5pm or so, and they didn't like this delay.

 

IIRC, some other luxury lines don't open their MDR until even later than 6pm.

Edited by FlyerTalker

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1 hour ago, FlyerTalker said:

Still remember a Crystal cruise out of Florida when a number of folks were complaining that they had to wait until 6pm for dinner.  Apparently, at their "point in life", they were regularly having dinner at home at 5pm or so, and they didn't like this delay.

 

IIRC, some other luxury lines don't open their MDR until even later than 6pm.

 

Hence the reason some mass market lines, like Princess and Holland, start First Seating at 5:15/5:30 on some sailings!!

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5 hours ago, Texas Tillie said:

How do I say this without sounding like a snob, but there was a large contingent on this cruise (and as I understand, all the Alaska cruises) who are not the "usual" Crystal cruisers. Also, there was a large contingent of previous Crystal cruisers who are getting close to "aging out" of cruising all together and do just "domestic" cruises at this point. All of that causes the line at the opening of Waterside as seen in Vince's photos. I was down in the Cove on occasion at that time, "sipping" on my champagne, also thinking, I hope that's never me!!!

 

All this is to say, this is not the "norm", but it happens. Waiting to dine at 7 "solves" the problem.

 

Patty

 

 

 

 

 

Hi Patty, you don’t sound snobby at all. We will be on our first Crystal cruise in November and have sailed many other cruise lines where passengers are used to lining up for a meal. I always say that I am not going to run for a flight or line up for a meal but sometimes I find my self falling into this bad habit. Now that I have been forewarned I will ensure that my schedule does not include lining up to dine at 6pm.

i have looked forward to sailing with Crystal for so long I don’t want anything to ruin it!

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37 minutes ago, Tidalmist said:

Hi Patty, you don’t sound snobby at all. We will be on our first Crystal cruise in November and have sailed many other cruise lines where passengers are used to lining up for a meal. I always say that I am not going to run for a flight or line up for a meal but sometimes I find my self falling into this bad habit. Now that I have been forewarned I will ensure that my schedule does not include lining up to dine at 6pm.

i have looked forward to sailing with Crystal for so long I don’t want anything to ruin it!

You will have a great time. 
 

Even if there is a line this is not Disney with a  queue that goes everywhere. The line moves quickly. But if you like to dine early just wait 15 minutes and you will not see a line or you will see just a few people. 
 

Just have a great time. We do

 

Keith

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I’m late to the party on this one - I waited for the line to disappear 🙂 

 

Those pictures are sad to see and embarrassing for Crystal - but I’m not sure it’s Crystal’s fault per se as thry can’t control people choosing to line up to get into the restaurant at 6pm sharp and I believe it used to happen on occasions when there was fixed seating (probably more so given the fixed seating at that time)

 

If that many people really need to dine at 6pm then perhaps Crystal should open Waterside earlier?

 

After all we can’t have people starving to death with not enough nutrition on Crystal can we 

 

Why they see it as necessary to line up is beyond me - but I guess it’s their choice, but given there are plenty of nice lounges to wait in then I can’t see why it makes sense to line up 

 

For me “luxury” does not include lining up for dinner - so we’ll pass on that thanks 

Edited by Stickman1990

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2 hours ago, Roland4 said:

 

Hence the reason some mass market lines, like Princess and Holland, start First Seating at 5:15/5:30 on some sailings!!


Ha - well that’s not going to work for me - how would I fit in my pre dinner cocktail in Palm Court with that timing? It would need to run straight on from afternoon tea time!

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4 hours ago, FlyerTalker said:

Still remember a Crystal cruise out of Florida when a number of folks were complaining that they had to wait until 6pm for dinner.  Apparently, at their "point in life", they were regularly having dinner at home at 5pm or so, and they didn't like this delay.

 

IIRC, some other luxury lines don't open their MDR until even later than 6pm.

 

I've told the story about my mother's retirement community here before, where the 5:30 seating in their main restaurant is called the night owl shift.  :classic_ohmy:

 

4 hours ago, KenzSailing said:

 

I had the same thought.  If a cruise presents me with another excuse, um, I mean reason, for another liquid interlude, well, no need for fate to ask me twice.

 

OTOH, we cruised with my FIL once. He was compulsive in acting like he believed the line would run out of food in the first fifteen minutes.  Ah, human nature...

 

One of my traveling companions is a late riser.  If he joins me for breakfast, and then for lunch, he always teases me with, "how can you eat AGAIN?  We just ate four hours ago."  Being hypoglycemic I eat (at least) three meals a day, but I'm the first to remind him that just because HIS third meal is a pint of Ben & Jerry's at 1:00am instead of breakfast in the morning, doesn't mean it doesn't count!

 

Vince

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17 minutes ago, Stickman1990 said:

I’m late to the party on this one - I waited for the line to disappear 🙂 

 

Those pictures are sad to see and embarrassing for Crystal - but I’m not sure it’s Crystal’s fault per se as thry can’t control people choosing to line up to get into the restaurant at 6pm sharp and I believe it used to happen on occasions when there was fixed seating (probably more so given the fixed seating at that time)

 

If that many people really need to dine at 6pm then perhaps Crystal should open Waterside earlier?

 

After all we can’t have people starving to death with not enough nutrition on Crystal can we 

 

Why they see it as necessary to line up is beyond me - but I guess it’s their choice, but given there are plenty of nice lounges to wait in then I can’t see why it makes sense to line up 

 

For me “luxury” does not include lining up for dinner - so we’ll pass on that thanks 

 

Crystal definitely could not have done anything to prevent the line.  No one was forced to be in that line, those people were all their for their own reasons, and no one was needlessly inconvenienced.

 

14 minutes ago, Stickman1990 said:


Ha - well that’s not going to work for me - how would I fit in my pre dinner cocktail in Palm Court with that timing? It would need to run straight on from afternoon tea time!

 

That's why I do my tea and munchies in the Bistro earlier instead of the official tea in the Palm Court.  That gives me more time to drink before my early dinner.  hehe  =OINK!= 

 

(I started out joking, but then realized I actually DO sometimes do that!)  :classic_blush:

 

Vince

 

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24 minutes ago, BWIVince said:

  

 
Crystal definitely could not have done anything to prevent the line.  No one was forced to be in that line, those people were all their for their own reasons, and no one was needlessly inconvenienced.

 

Spot on Vince..these passengers chose to wait in line...not the norm but it does happen.

 

as you know,  I eat much later.  I was shocked when I learned about this from the waterside staff.  I didn't witness this in person as I'm sure I was in my cabin at this time most nights....seeing is believing.   Think you opened a can of worms!!!! :classic_laugh::classic_biggrin:

 

Since Silk and Charrascaria isn't open until 6:30, this added the the number of guests lining up at waterside prior to the 6pm opening.  Both of these restaurants were quiet most nights and staff, from various departments/venue were shifted to waterside to handle the mass onslaughts!!!  While Vince is in his 40's and I'm in my very late 50's/hubby just a few years older, we thought the age of the vast majority of guests was much older than our last few cruises.  Obviously, itinerary, time of year and easy access to embark/disembark ports are always a factor...just my 2 cents

 

hope we we wail together again sooner than later.  The cruise was great!!!!

 

Nancy

Edited by nancygp

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And if they opened Waterside at 5:00 PM there would be a line.

 

It happens.


We were on the equivalent of I believe eight Crystal Cruises from December to early May.  One cruise had the long lines which was the Holiday Cruise.  Most had much shorter lines and some at almost no line when Waterside opened.  As Vince and Nancy said no one is forced to wait on a line.  If one wants to eat early and doesn't want a line they will come even earlier. Either way that long line was probably pretty much gone in about 10 minutes.  

 

We've had long lines when the restaurants open on Silversea and on Seabourn.

 

By the way no different than getting off the ship in port.   Some will wait on a line before the ship is cleared and others won't.  

 

Some will wait on a line to get a spot at the Sushi Bar and some won't.

 

Some will wait on a line at the airport to board.  Others won't.

 

Same goes on on land such as going to the theatre or to a museum.  

 

And most importantly some will wait for one hour or more on a line at Disney to go on a ride that is over in less than five minutes.  Go figure.

 

Keith

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The other consequence of this herd arriving at 6pm is the pressure it must put on the wait staff and the kitchen. Sure they are expecting it but for me it must distract from the ability to enjoy a chat with the staff at the table as they would be under pressure to serve everyone and get orders to the kitchen
 

What next? Will Crystal move to introducing queue buster technology to take advance orders from those in line or perhaps install screens where you can put in your order in advance or even order from your phone - like the “Quick Service restaurants” such as McDonalds. The mind boggles!

 

I’m definitely glad we’re late diners - I much prefer the more leisurely and relaxed approach 

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3 minutes ago, Stickman1990 said:

The other consequence of this herd arriving at 6pm is the pressure it must put on the wait staff and the kitchen. Sure they are expecting it but for me it must distract from the ability to enjoy a chat with the staff at the table as they would be under pressure to serve everyone and get orders to the kitchen
 

What next? Will Crystal move to introducing queue buster technology to take advance orders from those in line or perhaps install screens where you can put in your order in advance or even order from your phone - like the “Quick Service restaurants” such as McDonalds. The mind boggles!

 

I’m definitely glad we’re late diners - I much prefer the more leisurely and relaxed approach 

 

One thing to keep in mind here is while that looked like a long line, if Vince had wasted the time to count, it probably totaled less than 100 people, or about 20% of the capacity of Waterside, spread across the entire dining room. I would not think that would put that much stress on the staff and probably a lot less than under the old fixed dining where +/- 500 people all showed up at 6:00!

 

We were First Seating diners all along, but with open dining, unless we are with someone, we generally wander down between 7:00 and 7:30, have never waited, and have always gotten seated in our "preferred" area. Heck, one time last March Leo even seated us at "Keith's table"😀!!!

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Ok, on to something less controversial...  Everyone loves Umi Uma, right?  (PLEASE don't email or call me if you don't like Umi Uma.  That was just an expression.)

 

First, I'll start with cocktails as we'd talked about some of the canapés and hors d'oeuvres on casual nights in another thread.  On this night we had the micro-sliders for the hot item(and the server said "you need two", maybe because they had my photo on file from some past incident involving pigs in a blanket), and guac for the cold item.

 

48876919963_86494c07d4_c.jpg

 

48877650542_9544360633_c.jpg

 

We had as great (or maybe better) a meal in Umi Uma as I've ever had since it and Silk Road were implemented.  Unfortunately I didn't try anything new this time, despite my intentions, but here are some of my favorites:

 

The sampler of Nobu Specials: (Clockwise from back left: Yellowtail with Jalapeno, Tuna Tataki with Cilantro Sauce, White Fish Tiradito, Yellowtail Tartare with Caviar)

 

48877452606_c32acf0cda_c.jpg

 

Lobster Tempura with Amazu Ponzu:

 

48877650417_e57df1749e_c.jpg

 

Grilled Australian Wagyu Beef Filet Steak with Grilled Onions and Asparagus and Three Kinds of Sauces: Anticucho, Teriyaki, and Nobu Style Wasabi Pepper:

 

48877650517_53b74c429b_c.jpg

 

Whiskey Cappuccino (Buttermilk Ice Cream Topped with Whiskey Cream):

 

48876919643_1bd154aa10_c.jpg

 

On that note, now I'm hungry and need to find dinner!  (Spoiler alert -- it won't be Nobu.)

 

Vince

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Vince,

 

As if we aren't already counting down the days to January 6, you had to post those pictures........😁😉

 

Larry

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Come on Vince - seriously you’re not trying to tell us that’s ALL you ate at Umi Uma - if so you were very restrained!
But I do agree with your choices - a nice selection 

Where are the plates of sushi and sashimi from the extensive list?

One of our friends once has three main courses at Umi Uma as he couldn’t decide which one he liked - and he ate them all

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17 minutes ago, Stickman1990 said:

The other consequence of this herd arriving at 6pm is the pressure it must put on the wait staff and the kitchen. Sure they are expecting it but for me it must distract from the ability to enjoy a chat with the staff at the table as they would be under pressure to serve everyone and get orders to the kitchen
 

What next? Will Crystal move to introducing queue buster technology to take advance orders from those in line or perhaps install screens where you can put in your order in advance or even order from your phone - like the “Quick Service restaurants” such as McDonalds. The mind boggles!

 

I’m definitely glad we’re late diners - I much prefer the more leisurely and relaxed approach 

 

7 minutes ago, Roland4 said:

 

One thing to keep in mind here is while that looked like a long line, if Vince had wasted the time to count, it probably totaled less than 100 people, or about 20% of the capacity of Waterside, spread across the entire dining room. I would not think that would put that much stress on the staff and probably a lot less than under the old fixed dining where +/- 500 people all showed up at 6:00!

 

We were First Seating diners all along, but with open dining, unless we are with someone, we generally wander down between 7:00 and 7:30, have never waited, and have always gotten seated in our "preferred" area. Heck, one time last March Leo even seated us at "Keith's table"😀!!!

 

Larry is spot on -- I think we're blowing this way out of proportion.  That line is still a FRACTION of the capacity of the Waterside, and a tiny subset of what the room and the galley are designed and staffed to arrive at once.  Once you were in the room, unless you only looked at the two-tops lining the windows, it was still quiet and the servers were casually chatting away with the guests.

 

Vince

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10 minutes ago, Roland4 said:

Vince,

 

As if we aren't already counting down the days to January 6, you had to post those pictures........😁😉

 

Larry

 

Sorry!  At least you're lucky enough to have another cruise booked, and soon!  I still have to figure out how to generate some more cash before Crystal will let me book again.  :classic_dry:  Adulting is hard.

 

9 minutes ago, Stickman1990 said:

Come on Vince - seriously you’re not trying to tell us that’s ALL you ate at Umi Uma - if so you were very restrained!
But I do agree with your choices - a nice selection 

Where are the plates of sushi and sashimi from the extensive list?

One of our friends once has three main courses at Umi Uma as he couldn’t decide which one he liked - and he ate them all

 

That was!  :classic_smile:  ...And I was stuffed as it was, mostly because I just ate a few hours before that, and a few hours before that.  I'm very proud of your friend though -- that's how to do it!

 

I did do one of my tackiest moves that I do on Crystal though...  If there is leftover sake in the bottle, and no one else at the table will drink it, I'll fill my sake glass and take it back to my room with me to finish.  I just can't let it go to waste.

 

Nancy -- I can't wait to sail with you (and Patty, and Brian, etc.) again!!  It's so much more fun cruising with friends.

 

Vince

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Last comment on Waterside..during this voyage, we ate there between 7:30

and 8:30 7 nights.  At least 4 of the 7 nights were extremely busy but there was no wait or little wait for a table.  However,  the dining room staff was terrific as well as the food.  Due to the large amount of people eating late, we had to be a bit flexible when wanting to sit in a particular area or have a particular waiter.  Remi

and Roland did an outstanding job seating us!!!

 

also, hats off to Bruno and the staff at umi Uma and Prego.  Both these specialty restaurants were extremely busy nightly yet the food and service was stellar and we had several wonderful, leisurely meals

 

 Nancy

Edited by nancygp

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Finally  some food porn 😁

I was beginning to think  no one on Crystal would take photos of their food

I know DH will not go to Umi Uma  but those dishes look good

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17 minutes ago, LHT28 said:

I was beginning to think  no one on Crystal would take photos of their food


lol - you’re new here - I can tell 🙂 

There’s normally plenty of food porn on here 

There will be lots of food shots come January 

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13 minutes ago, Stickman1990 said:


lol - you’re new here - I can tell 🙂 

There’s normally plenty of food porn on here 

There will be lots of food shots come January 

 

Especially since Monica and I will be cruising with Terry and Kerry, and we have been known to take LOTS of food pictures!!!😁 And gin & tonic pictures. And martini pictures. And, well, you get the idea!!😉

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1 minute ago, Roland4 said:

 

Especially since Monica and I will be cruising with Terry and Kerry, and we have been known to take LOTS of food pictures!!!😁 And gin & tonic pictures. And martini pictures. And, well, you get the idea!!😉


I suspect Keith1010 might just drop a few in as well 🙂 

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3 hours ago, Stickman1990 said:


lol - you’re new here - I can tell 🙂 

There’s normally plenty of food porn on here 

There will be lots of food shots come January 

We sail in Dec   so by then I will know about the food  😉

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5 hours ago, BWIVince said:

 

 

Larry is spot on -- I think we're blowing this way out of proportion.  

 

Vince

 

Oh Vince, as soon as I saw those photos, I knew we were headed straight down the rabbit hole.  (That's not a criticism, they were interesting shots.  I just know this online neighborhood.) 

 

As to UmUm, I'll just say that my last time there is the first time I had the lobster tempura.  And that's the first course I had that made me feel like I was starting to understand the joint.  Better late to the party than never.

 

I know you have more posts to come, and I for one cannot wait for your sharp-eyed (but fair) assessment of the condition of the ship.

 

 

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