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Stow Away with Bill & Mary Ann for 181 days on Amsterdam's So. Pacific & 2020 WC


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Report # 138   Our trek home…..  March 24, 2020   Tuesday   inside airport temperature, whatever that is

 

It’s hard to remember when the day ended, and the next one began.  With putting the watches ahead three hours after leaving Perth, and the flight times, it is confusing.  Now it was time to go from the domestic terminal in Sydney to the international terminal, which was done by a bus transfer.  Once in the spacious terminal, we noticed how empty it was.  Like a ghost town, which was more than eerie.  We already had our tickets, so all we needed to do was locate a kiosk to do the customs check.  Although we had filled out the US Customs form on the previous flight, we did not need it. All we each needed to do was scan our passports, then answer the same questions that were on the form.  A photo was taken (the worst we have ever seen), and a stamp was put in the back of the passport.  Then we proceeded through the customs agent, and were free to go, bad photo and all.

 

Finally at the gate, we were able to plug in the computer with the use of the adapter.  It was a good way to spend the wait time by writing the blog, as things were happening so fast, it was getting hard to keep it all straight.  While doing this, Bill went to exchange the last of the Aussie money we had left at a money exchange.  The rate had changed quite a bit with the recent drop of the values, and the USD was not worth quite as much as when we bought it.  Since the future trips we intend to do will not include Australia, it was senseless to keep any currency.

 

Well back to the flight.  Boarding for the giant Qantas airplane (789) was supposed to be 9:35am, but there was a delay, due to the fact that the plane was delayed from LAX.  The 10:10am flight start was out the window, and would be further delayed due to the super-cleaning that was being done once it landed.  We would guess that it was two hours later, that the flight crew arrived.  And there were a lot of them for this size plane. 

 

The waiting area was filled with what seemed like hundreds of passengers, and the wheel-chair bound folks were already lining up in the front, as they are allowed to be.  Don’t take this wrong, but a few of these people did not belong in wheelchairs.  We recognized some of them from the Amsterdam.  While waiting at both the Perth and Sydney airports, we noticed some of these folks were running at the last minute to buy food and beverages for their flights.  Yes, running…..it was a miracle.  Usually, when one of us with the leg brace stands near the front of the line, we are included in the first group boarding, along with the parents with children under five years old.  Today, we did not insist on being part of that group, since many of them needed it more.

 

But out of the blue, one of the escorts with a brand new type of transport wheelchair, insisted I ride with her, as she was able to ride by standing on the back of the vehicle.  Made her happy that I reluctantly agreed.  As it turned out, it was a long walk this time to the plane, and the ride was appreciated.  We were on the upper level of business class , and the seats we had were the same “cave” beds as the previous flight.  At least we knew how to use the controls for everything.  We made ourselves comfortable, then listened to the announcement that the entire toilet system was not working.  You have got to be kidding?  We did not mind a further delay, but were concerned we would have to de-plane.  A good sign came when the stewardess offered us a beverage, one of which was a really nice champagne.  We both had two flutes, and now, we decided we were not moving anywhere.  Finally, after waiting three hours for this flight to leave, the plane taxied down the runway by 1pm.  No doubt about it, we would be late in arriving to LAX, but no sense worrying…..it was what it was, and arriving to the USA would be wonderful for us, even if we missed our last flight by a few hours.  

 

We did keep ourselves entertained with the TV and napping a bit between meals and movies.  Perhaps we should have been trying to sleep, but this was normally our daytime, and we were wide awake.  The flight was 13 hours and 50 minutes, maybe less, and it was also dark outside all of the way.  These seats had several settings, which also included a gentle back massage feature, which we keep running most of the time.  By the way, the meals, snacks, and beverages were very good and the service was more than excellent.  The stewards and stewardesses checked on us constantly when we were awake, offering to do anything to keep us comfortable.  Actually, the flight was smooth as silk, which was lucky.

 

By the time we were approaching the coast of California, the sun was coming up.  Initially, we were to land by 6am, but it was already close to 8am, and the next flight for us to San Francisco was scheduled to leave at 8:15am.  No way we would make that.  As it turned out, we found out that our flight as well as two earlier ones, had all been cancelled anyway.  We were now going on an American Air Eagle flight home, and the agent kindly re-booked us on a 3pm airplane.  So we faced an almost 8 hour layover, which we did not like, but we were so close  to home, a few more hours would not kill us.

 

But first, we had to go through the final TSA security check, which we had done on the two previous flights with no problems. The Australian TSA checks do not require us to take off our shoes.  But here in Los Angeles, we had to take them off, since we did not earn the pre-check TSA stamps on our tickets. Then, one of our bags was pulled aside for further checking.  Why, we still do not know, unless it was busy work for the agent.  He proceeded to take each item out, insisting on swabbing some powder products, which passed through previous checks.  At least, he did put everything back and was able to pull the zipper closed.  Good thing we still had ample time before our flight left.  A passenger standing behind me, was going through the same check with his stuff, but he was late for a flight.  Jumping up and down did not make the agent move any faster, and probably was not a wise thing to do.

 

Now the good news, was that we were able to use the American Admiral’s Lounge, which surprisingly had not been closed yet due to this virus.  The one in Sydney was closed right before we had arrived there, which was understandable.  Normally, we have short flights straight through, with no layovers.  So having the use of this lounge with the amenities of all types of food and beverages, was a plus.  Even better, there was room at the counter where we could plug in the computer and do some emailing.  We helped ourselves to some breakfast snacks and coffee.  Then later, we had an early lunch of a chicken quesadilla and one turkey club sandwich.  They even had chips and salsa, as well as some desserts. We both had a large glass of draft beer as well, calming the nerves.  We could have easily relaxed in their comfy chairs, but we feared falling asleep and missing the flight.  So within an hour prior to departure, we had to leave the lounge.

 

This terminal required a ride in a shuttle to a different terminal for commuter flights.  We had a short wait, then boarded the small plane on the tarmac with about 18 other people.  This has to be the first time that both of us slept before the flight took off, and woke up when we got there barely an hour after we left.  Since we had no luggage to claim, we exited out the doors at the SFO airport, and were met with the best thing we had seen all day.  It was a very large sign with our names printed on it with 12 inch high letters, held by our driver.  Brought a smile instantly from both of us, as perhaps the driver was expecting very elderly folks.  We’re not quite there yet…………

 

Again, we have to add that this airport was so empty it was surreal.  Many of the workers wore masks and gloves, and kept their distance.  This will be something we might see when we get home too.  The driver got us up to speed with what has been happening in this area.  All types of closures, job losses, and fear of the virus was the same here as we heard worldwide.  Much more of a revelation now that we are off of the cocoon of the ship, and back into reality.  And the traffic going home would have been bumper-to-bumper during this commute time, taking up to three hours to get home.  However today, the traffic was light, and the ride was little over an hour….a record speed.

 

Arrived home after 6pm, and were never so happy to be here.  We shall do some follow-up reports when we conquer the jetlag.  May take a few days, but we will continue the saga with details of the insurance we need to deal with now.  Not exactly the way we had wished to end a trip, but we are grateful to be home.

 

Thanks to everyone with your emails which kept us in high spirits as we experienced this fateful trip.  It meant a lot getting your thoughtful responses.

 

Bill & Mary Ann  

 

 

 

 

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Hi Bill and Mary Ann

So glad you got home safely. Thank you once again for taking us with you on your ‘half world’  cruise. Your reporting has been factual, measured and balanced, without any of the dramatic approach of some other blogs. I look forward to reading your follow on posts when you get your feet back on the ground.

Has this experience put you off world cruising?
Stay safe and well

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Glad you guys got home even with all the delays!  Thankfully we made it too.....it's Saturday now and we are still dealing with jetlag but are sleeping through the nite at least!  I made it thru the flights with the help of some Valium the Medical Center gave me and business/first class all the way back.  Coach would have been a nightmare for me.  We miss "Ganville" in the morning and as you describe it, the "cocoon" of the ship.  I'm friends on Facebook with a few of the crew and when I mentioned that I was missing my Indonesian birthday song, my waiter, Ali, posted a bunch of them singing it!  How nice of them and it made me cry.  Happy and sad at the same time.  I don't know if you are on Facebook but there is a page for the 2020 World Cruise on there that we are all still yakking with each other on.  Give me a holler if you want more info:  t1berius.......at.......hotmail......com

 

Linda

PS, the picture is only a screenshot, you can't play the video but you can see Ali (left), Josephine (I think) and Miko there.  How sweet of them!

Screen Shot 2020-03-28 at 11.29.02 AM.png

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Congratulations...a masterpiece travelogue.  I feel as though I made the entire voyage with you!  Truly an opus magnum cruise review.  Thank you so much Bill and Mary Ann for taking the time and making the effort. 


Many of us are worried if HAL will be able to weather this storm.  After reading this extended travelogue I am certain that HAL will survive because of the close knit dedicated HAL repeat cruisers who form a unique club of world travelers who are welded into the very fabric of HAL.

 

 

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Welcome home, Bill and Mary Ann.  Sorry this year’s adventure ended in this unexpected way, but thank you for ‘taking us along on the journey’ with you.  I always appreciate reading cruise blogs, including yours for the past several years.  This one was one for the record-books for sure!

 

i have a question about former table mates of yours....  One of the blogs I stumbled upon and enjoyed was from the 2010 cruise on ms Prinsendam....it was by Paul and Maria who joined the grand South America and Antarctica portions and sat with your table.  They seem like such a nice couple, their blog was fun to read and they looked to be planning to blog another grand journey In Asia for 2013 on ms Rotterdam.  It looks like they stopped traveling — or perhaps just stopped blogging.  Do you still see or travel with them?  I don’t know them, but feel like I do and hope they are well!  🙂

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Thanks for your kind thoughts in welcoming us home.

 

We heard that Paul passed away several years ago, and we never did see Maria again.

 

Bill & Mary Ann

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  • 8 months later...

Report #139 Final Summary Of The 2020 Grand World Voyage December 8, 2020

 

 As we promised, here is a wrap-up of the “almost” 2020 Grand World Voyage.  We had sailed 80 days into the trip, when, as you all know, it was abruptly cancelled.  That happened at the end of March, and like a bad dream, we were all booted off of the Amsterdam in Western Australia.  It would be a matter of days when the borders between the Australian states were closing, as well as a stop to international air travel.  With the help of our travel agent and our wonderful hosts onboard, we had secured Qantas air tickets, first class, from Perth to Sydney, Sydney to Los Angeles, then LA to SF via American Air.  It has been many years since we have flown that far, and due to medical and physical issues, we felt it wise to upgrade our tickets.  After all, we had insurance and the promise from HAL that most of our incurred expenses would be covered.  Well, not quite,  as it turned out.

Little did we know that this would be the final time we would see the Amsterdam, our home away from home.  She and three of her sister ships were quickly sold weeks after all cruising was suspended around the world.  Since most of us left the ship with only a minimum of luggage, the remainder of it remained onboard.  Assuming it would be off-loaded and delivered to everyone by mid May, was not in the cards.  The luggage would end up taking a mysterious voyage for months before it was allowed to be loaded into shipping containers and put on a cargo ship.  Even the cargo ship was not going directly to America, so off it went for a spree through Asia.  Would we ever see it again, everyone asked?

There were many good things about being home in late spring.  But it came with a price.  Now we were close distance-wise to family and friends, but due to Covid 19, we have been unable to see them in person.  It was 100% agreed to remain safe keeping that distance.  This was an invisible demon that was taking down many people worldwide, and not to be underestimated.  This has remained constant to this day, and even become worse as the year rolls on.  Thank goodness for emails and phones, although, we still do not own a cell phone.

So what began as polite inquiries regarding promised compensation from both HAL and our travel insurance, became a mini-battle for several months.  And aren’t we all weary of hearing so many pre-recorded excuses of why every recovery process is so slow?  So eventually we sorted out what HAL would compensate (which was not a whole lot), and the rest might be picked up by travel insurance.  Now that could have been touchy, since many companies had a pandemic clause where they did not pay anything.  Lucky for us, we had not chosen one of the companies.  We sent in all of the required documents with copies of travel charges, many of which, got lost in the shuffle.  We might mention here to be sure to keep track of everything you send, and never let the original copies go.  We estimate it took three attempts to get it all straight and accepted on the other end.  Long story short, it was all there and all we needed to do was wait…patiently. 

While waiting patiently, we kept busy with mostly our regular routine….daily walks, all meals at home, house and garden  work…..good for the soul. It was nice to have the time to do it all.  Normally the urgency of completing projects was tied to future travel dates,  which came along fairly quickly.  Sure is difficult to undo the urge to prepare way ahead.  Well that ended up applying to regular shopping runs, where stocking up on essentials became part of our monthly jobs. Never would we have dreamt that we would be masked and socially distancing just going food shopping. Now it is a daily routine regardless of where we go.  Makes one look at the world in a whole new light, doesn’t it? 

Complicating the summer, we lived through wildfires, one of the first to start evacuated us briefly.  Living with the extreme smoky conditions had to be the worst. Next came the power outages due to low humidity, extremely hot temperatures, and wind.  We learned how to extend the life of our freezers by making large ice containers, which saved all of the food.  Then all of the lay-offs and closures of businesses, along with hurricanes and flooding nationwide, the virus spread just made everything worse.  And politics?  Well, we won’t even go there, since it only raises our blood pressure even  more.

In good time, our efforts for re-imbursements came through.  HAL settled with our claim, and refunded most of our travel expenses.  But only part of the first class air.  We knew that there was a cap on what they would pay so we were pleasantly surprised when our other insurance covered more of it.  We had booked a South African safari out of Durban and back to Cape Town, which was covered 100%, air and lodging.  Luckily, we had included coverage for that side trip with the travel insurance. And we have to admit, HAL did the right thing by offering a generous future cruise credit for the 2021 Grand World Voyage.  By taking the 125% credit, we booked that cruise and only owed the port charges.  Of course, it was put off until 2022 now, due to the nasty virus.  With the extra future cruise credit, we repeatedly booked cruises, which have been cancelled, namely the Koningsdam, Volendam, and Zuiderdam.  Eventually, some of these trips will stick, especially with the promise of the Covid 19 vaccine looming in the near future.

So all that was left was the traveling luggage.  Following its progress, it eventually arrived to Florida in late August, but due to delays, we did not see it until late October.  It had been on its own adventure for seven months, which by some accounts, should have earned it a standing with the Mariner’s Society.  Three of the duffels did sustain some damage, but for the most part, the contents were OK.  For sure, it was wrinkled like we have never seen, with some odd inexplicable stains on some clothing.  Being that the duffels were on the heavy side, we believe they may have been on the bottom of the pile for months on end.  But they did arrive together, and unopened, by the way.  Nothing was missing, thank goodness.  Now we are taking our time putting it away, and seriously trying to downsize what we really need to take in the future. 

Hard to believe Thanksgiving is past us, and the Christmas and New Year’s holidays are creeping up on us.  And they sure are unlike any other holiday we have ever experienced.

 Here’s hoping that 2021 brings everyone a healthy and happy year, whether travel or staying at home. And more than ever, we realize how lucky we have been to have traveled the far corners of the earth with so many friends over the years.  So, with that in mind, we hope to be back doing  what we love….sailing the Seven Seas.

 

Bill & Mary Ann

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Hi Guys!  It's good to hear a "final" wrap up from you.  It's been a crazy 9 months since we got off, that's for sure.  We'll miss having breakfast with you in "Ganville" next year but we are keeping our fingers crossed for the cruise in 2022.  Stay well!

Linda R.

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Thanks for your most recent update.  I was hoping for a good result regarding your luggage.

 

Many of us enjoy your daily messages and always wish you the best.

 

Keep positive thoughts regarding future cruises on Holland America.

 

 

David

 

 

 

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Thank you Bill and Marianne for updating us.  I have wondered for months how everything worked out for the two of you.  I will miss your blog when January comes, but I will hope for one in 2022.  

Looking forward to your next adventure!

Helen

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Thanks for checking in and updating us. I’ve taken to rereading your blog from this year. Actually, when things got hairy at work due to covid ( just before the WC ended) I had stopped reading (due to long covid related hours), so the last part was “news”. 


Looking forward to reading about your future travels.

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Glad to hear that you guys are doing as well as can be expected these days. We were lucky with our luggage which was in surprisingly good shape even though it turned up 7 months to the day from the last time we saw it. Stay safe, have a good holiday season and we look forward to seeing you again, hopefully in 2022 if things calm down, on the Zaandam.

 

Rich and Peg

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Very glad to see this final summary appear in my mailbox, as I have been following your trips for years. Can't wait until 2022 for your next voyage. In the meantime, stay safe and have a lovely, socially-distanced holiday season.

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