My Account not showing future bookings

[cjthedjeu]

When I log into my P&O account, it is not showing my 2 future cruise bookings.

 

I cannot see any way of adding them, am I missing something totally obvious?

[Bin man]

Just had a look at mine .Have 4 which all were on the new personeliser but as we all know were not working correctly .Now I find I cannot even log on and see any .So I guess p and o are trying to fix it .Don't hold your breath nobody seems to be able to fix the problem drastic measures are needed to get this sorted 

[jeanlyon]

I have 2 next year and 2 in 2021.  Only the first 2 are showing in my account.

[Bin man]

Is it the ships maybe still sort only guessing .I have had emails for azura aurora Britannia and lastly iona .So the only two left are arcadia and ventura maybe I am completely wrong and barking up the  wrong tree 

[Host Sharon]

My Oceana next month is still missing, despite emails.

[jaydee6969]

On 11/27/2019 at 1:06 PM, cjthedjeu said:

When I log into my P&O account, it is not showing my 2 future cruise bookings.

 

I cannot see any way of adding them, am I missing something totally obvious?

 

Mine is the same on the P&O website.  The three cruises up to Iona next year are shown, the two for 2021 are missing.  The my details section is still working, as we have just come off Ventura and it has added the points to our Peninsular club total.

 

But I can access all my future cruises through the new mypocruises website.  I can't do much with them until they sort the bugs and issues, but they are there.

[awombat]

3 hours ago, Host Sharon said:

My Oceana next month is still missing, despite emails.

Sorry you are having problems, we are on the same cruise and all is showing and the e-tickets are available, think I will print mine off in case they disappear. 

[Host Sharon]

21 hours ago, awombat said:

Sorry you are having problems, we are on the same cruise and all is showing and the e-tickets are available, think I will print mine off in case they disappear. 

It is  fine on Cruise personaliser. Just not showing up on My Loyalty.

[awombat]

2 hours ago, Host Sharon said:

It is  fine on Cruise personaliser. Just not showing up on My Loyalty.

Now I have looked at my account, my future cruises are missing as well.

[Rupert2251]

This was the response from P&O when I queried it with them a few weeks ago.......

 

Good Afternoon,

I am sorry to hear your future cruises are not reflecting on your account. Unfortunately, we are experiencing some issues and currently do not have a time frame for when this will be fixed.

I would like to reassure you that your cruises are reflecting correctly on our system.

Kind Regards,

Kirsty & Yazzy | My Account Team | Carnival UK
100 Harbour Parade | Southampton | Hampshire | SO15 1ST