Jobina Posted December 2, 2019 #1 Share Posted December 2, 2019 NCL's site does not offer specific information about what butler/concierge services are included with our forward Penthouse Suite on Deck 9. Does anyone have an updated list of what is included? Thanks! Link to comment Share on other sites More sharing options...
don't-use-real-name Posted December 3, 2019 #2 Share Posted December 3, 2019 Presently you will have a Butler assigned to your cabin and the services of the Concierge. There is a rumor about lessening the services of the Butler in Suites other than the Haven and OS - nothing official at the moment - how the Concierge fits in all this also is a question. You have three levels of service provided by the crew: Your Cabin Attendant taking care of everything in your suite less the serving of food and beverages The Butler picking up from above - food beverages treats snacks escorts from registration check-in to your suite and other duties as delegated by the Concierge Your Concierge will take care of dining show reservations and escorts to tenders. That is the basics - need assistance ASK for it ! Rarely is any request turned down - maybe delayed while it is coordinated. 1 Link to comment Share on other sites More sharing options...
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