Rare Shelly97060 Posted December 28, 2019 #26 Share Posted December 28, 2019 Thanks for reporting back and letting us know that the issue was resolved. I hope the rest of your cruise will be problem free! Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted December 28, 2019 #27 Share Posted December 28, 2019 I've been following your interesting thread. Thank you for returning with an update. So many get started and then leave us hanging...Glad you will be able to enjoy the rest of your cruise. 1 Link to comment Share on other sites More sharing options...
Rare cruisequeen4ever Posted January 12, 2020 #28 Share Posted January 12, 2020 Ringlet, I’m so sorry you had such a wretched experience; that lack of customer service is most certainly uncalled for!! Thank goodness they finally made things right for you! We were so thankful to not have toilet issues on this cruise (we were on the same cruise as you) after our previous Pacific cruise where the toilet would just randomly flush on its own. They told us on that previous cruise that the original ________ (sorry I can’t remember the term, but it seemed to be the main apparatus) was original to the ship and starting to fail. They were gradually replacing them throughout the ship. Once they replaced it for us, we had no issues. I was very pleased to see on this cruise that this stateroom had the new kind I remembered us getting on that previous ship. I hope you were able to enjoy the rest of your cruise! Link to comment Share on other sites More sharing options...
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