janny444 Posted March 7, 2020 #1 Share Posted March 7, 2020 Hi everyone....can someone please give me P&O's email address....preferably for the CEO. I have been " faffing" about on their website but can't seem to find it. Thank you Link to comment Share on other sites More sharing options...
Tommart Posted March 7, 2020 #2 Share Posted March 7, 2020 (edited) 10 minutes ago, janny444 said: Hi everyone....can someone please give me P&O's email address....preferably for the CEO. I have been " faffing" about on their website but can't seem to find it. Thank you Try this one: josh.weinstein@carnivalukgroup.com He's the Carnival CEO - can't find the one for P&O but it will get passed on. Edited March 7, 2020 by Tommart Link to comment Share on other sites More sharing options...
janny444 Posted March 7, 2020 Author #3 Share Posted March 7, 2020 Many thanks for that. I just want to contact P&O....in writing... to let them know what I intend to do before I actually contact the press. 2 Link to comment Share on other sites More sharing options...
Adawn47 Posted March 7, 2020 #4 Share Posted March 7, 2020 26 minutes ago, janny444 said: Many thanks for that. I just want to contact P&O....in writing... to let them know what I intend to do before I actually contact the press. Please keep us informed if you're allowed. It will be interesting to see if there's anything different that's comes from higher up the totem pole. Avril Link to comment Share on other sites More sharing options...
AndyMichelle Posted March 7, 2020 #5 Share Posted March 7, 2020 37 minutes ago, janny444 said: Many thanks for that. I just want to contact P&O....in writing... to let them know what I intend to do before I actually contact the press. Good luck Janice, we are right behind you... Well, a safe distance as we don't want to catch anything... 😊 Andy Link to comment Share on other sites More sharing options...
janny444 Posted March 7, 2020 Author #6 Share Posted March 7, 2020 4 minutes ago, AndyMichelle said: Good luck Janice, we are right behind you... Well, a safe distance as we don't want to catch anything... 😊 Andy Thanks for that Andy....glad to know that someone is right behind me....well...about 250 miles behind me 😁 1 Link to comment Share on other sites More sharing options...
Rare Vampiress88 Posted March 7, 2020 #7 Share Posted March 7, 2020 That was the email that I used when I had issues. I do have someone that deals with me direct but they all get assigned to different head office people. It will go through to someone though and it goes through quickly too. You should get a response from someone from guest relations. This is the highest team I have dealt with as they deal with the emails sent to the people below. Guest Relations Representative, Office of Josh Weinstein, President, Carnival UK Office of Simon Palethorpe, President, Cunard Office of Paul Ludlow, President, P&O Cruises also let us know if you can. Link to comment Share on other sites More sharing options...
ann141 Posted March 7, 2020 #8 Share Posted March 7, 2020 (edited) Paul Ludlows email address is paul.ludlow@pocruises.com Edited March 7, 2020 by ann141 wrong address Link to comment Share on other sites More sharing options...
janny444 Posted March 7, 2020 Author #9 Share Posted March 7, 2020 UPDATE....I have written to Josh Weinstein and thank you ann141.....I could send a copy to him too. If I hear a reply then I will keep you informed....fingers....toes....crossed 1 Link to comment Share on other sites More sharing options...
glittergal1 Posted March 7, 2020 #10 Share Posted March 7, 2020 3 hours ago, ann141 said: Paul Ludlows email address is paul.ludlow@pocruises.com so for contact with P&O this Paul Ludlow is the best to email? Link to comment Share on other sites More sharing options...
ann141 Posted March 7, 2020 #11 Share Posted March 7, 2020 22 minutes ago, glittergal1 said: so for contact with P&O this Paul Ludlow is the best to email? When I have occasionally contacted P and O in the past I have emailed P and O at customerservices@pocruises.com and copied in Paul Ludlow.You get a standard reply of 'It may take up to 28 days' and I don t think Paul Ludlow actually reads the emails(I think he gets too many!) but you usually get a reply from someone at Paul Ludlows office which may be different from the 'standard' reply you may get from P and O. 1 Link to comment Share on other sites More sharing options...
Josy1953 Posted March 8, 2020 #12 Share Posted March 8, 2020 (edited) Deleted, until I get a reply from Paul Ludlow Edited March 8, 2020 by Josy1953 Link to comment Share on other sites More sharing options...
AndyMichelle Posted March 8, 2020 #13 Share Posted March 8, 2020 6 minutes ago, Josy1953 said: Deleted, until I get a reply from Paul Ludlow Good luck Josy... Michelle has also emailed, so let's see who gets a result first.. Andy Link to comment Share on other sites More sharing options...
Josy1953 Posted March 8, 2020 #14 Share Posted March 8, 2020 16 minutes ago, AndyMichelle said: Good luck Josy... Michelle has also emailed, so let's see who gets a result first.. Andy Thanks Andy, I am hoping to get a reply quickly because I feel that our health was put at serious risk on Oceana. 1 Link to comment Share on other sites More sharing options...
Rare posford Posted March 8, 2020 #15 Share Posted March 8, 2020 I also emailed Paul Ludlow yesterday. Will keep all informed. 1 Link to comment Share on other sites More sharing options...
terrierjohn Posted March 8, 2020 #16 Share Posted March 8, 2020 (edited) 3 hours ago, AndyMichelle said: Good luck Josy... Michelle has also emailed, so let's see who gets a result first.. Andy I e-mailed on Friday and have not even had an acknowledgement of its receipt, never mind a meaningful reply. I realise they will be very busy but i would have expected an automated reply. Edited March 8, 2020 by terrierjohn 1 Link to comment Share on other sites More sharing options...
Josy1953 Posted March 9, 2020 #17 Share Posted March 9, 2020 9 hours ago, terrierjohn said: I e-mailed on Friday and have not even had an acknowledgement of its receipt, never mind a meaningful reply. I realise they will be very busy but i would have expected an automated reply. I got an automated reply from customer services who I copied in my email, I did not expect anything else since it was Sunday. If I do not have any contact within 5 days I will be ringing P&O because although the standard reply says up to 28 days my complaint was about a health hazard in our cabin and had my husband been able to fly we would have left the ship at Madeira ( first port of call). Link to comment Share on other sites More sharing options...
janny444 Posted March 9, 2020 Author #18 Share Posted March 9, 2020 Hi everyone....just to update you: I have had a reply from Josh Weinstein's guest relations department...I can't add very much more only that he is investigating the situation and will come back to me once completed . Can we hold our breathes! ....hopefully we can Link to comment Share on other sites More sharing options...
Adawn47 Posted March 9, 2020 #19 Share Posted March 9, 2020 Well that's ambiguous. A very political answer. Avril Link to comment Share on other sites More sharing options...
glittergal1 Posted March 9, 2020 #20 Share Posted March 9, 2020 2 hours ago, janny444 said: Hi everyone....just to update you: I have had a reply from Josh Weinstein's guest relations department...I can't add very much more only that he is investigating the situation and will come back to me once completed . Can we hold our breathes! ....hopefully we can I have a feeling that is a standard response we will all get from them in the hope we go away Link to comment Share on other sites More sharing options...
janny444 Posted March 9, 2020 Author #21 Share Posted March 9, 2020 40 minutes ago, glittergal1 said: I have a feeling that is a standard response we will all get from them in the hope we go away Yes...probably it is but it is an acknowledgement....we shall see . Link to comment Share on other sites More sharing options...
jeanlyon Posted March 9, 2020 #22 Share Posted March 9, 2020 Here is mine "Thank you for your recent email to Paul Ludlow, President at P&O Cruises.Mr Ludlow has taken note of your comments and asked that we investigate and come back to you once this has been completed.We shall be in contact in due course.Kind Regards Link to comment Share on other sites More sharing options...
glittergal1 Posted March 9, 2020 #23 Share Posted March 9, 2020 17 minutes ago, jeanlyon said: Here is mine "Thank you for your recent email to Paul Ludlow, President at P&O Cruises.Mr Ludlow has taken note of your comments and asked that we investigate and come back to you once this has been completed.We shall be in contact in due course.Kind Regards So we are all getting the same standard Fob off response Link to comment Share on other sites More sharing options...
Adawn47 Posted March 9, 2020 #24 Share Posted March 9, 2020 19 minutes ago, jeanlyon said: Here is mine "Thank you for your recent email to Paul Ludlow, President at P&O Cruises.Mr Ludlow has taken note of your comments and asked that we investigate and come back to you once this has been completed.We shall be in contact in due course.Kind Regards Practically word for word as janny's. Avril Link to comment Share on other sites More sharing options...
jeanlyon Posted March 9, 2020 #25 Share Posted March 9, 2020 I also followed it with a couple of links regarding Carnival's statement and also the stuff about those over 70 not cruising. Have had a similar response. Link to comment Share on other sites More sharing options...
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