Silver Shadow

[Stumblefoot]

27 minutes ago, Ozzibroad said:

I wonder if  Silverseas itself can give advice as to what  happened to Roma. 

Ummm... no.  That would be illegal to release such information about a passenger.

[Ozzibroad]

3 minutes ago, Lois R said:

I don't think SS would give out any information----security and privacy come into play.

You are probably  right  Lois.

The best we could hope is that they deliver a  message to  her, or maybe there is something in the media  that  we could find  on search.

[Ozzibroad]

How was the information released [and quickly] about the death of the Canadian passenger with Covid??

Was it in the press? It got  into Cruise Critic very quickly.

[Stumblefoot]

2 minutes ago, Ozzibroad said:

...or maybe there is something in the media  that  we could find  on search.

 

She's on Facebook.  You can search for her there.  Very easy to find.

[Stumblefoot]

1 minute ago, Ozzibroad said:

Was it in the press? It got  into Cruise Critic very quickly.

 

Yes, the press.  It was covered extensively.  @Lirio is in Brazil.

[Lois R]

34 minutes ago, Stumblefoot said:

 

She's on Facebook.  You can search for her there.  Very easy to find.

That would be a way to look for sure. I don't do FB but whoever does could look her up.

[Lirio]

3 hours ago, Stumblefoot said:

 

Yes, the press.  It was covered extensively.  @Lirio is in Brazil.

I didnt see anything in the press.

[Sodashire]

Has anyone heard anything about refunding our fares, flights etc for the cruise to nowhere?

[Ozzibroad]

Yes, Guestrelations at  Silverseas contacted me  and offered me  either 100% cash  or 125%  credit  as a  refund, plus  some other  incidentals  which  I have not  yet claimed on.  I have to  submit forms  an d receipt s etc which  is rather  onerous. I accepted the  credit. I don't  know if this  was  wise. I think  a lot of cruise  lines  will be  in grave financial trouble after all  this.

[Thaxted333]

Hi everyone. I'm so sorry that I have been silent for so long and for worrying you unnecessarily. After discharge I had to spend 3 days in a place in Recife,  it was t great but apparently it was the only 'hotel's taking bookings. I then had a really onerous journey home, consisting of;

Recife-Sao Paulo 3,5 hours stop overnight

Sao Paulo-Houston 10.5 hrs

Houston - Charlotte  1.5 hrs

Charlotte  - Boston 2 hrs 

Boston- Dublin 7 hrs 

Dublin - home 2.5 hrs

The last four flights were completed within 24 hrs so no chance of food or water. After arriving in USA I was escorted by a nurse for the rest of the journeys so she did manage to get a snack and a bottle of water for me. Fair play to SS, they sent me business  class most of the way as the drs asked for me to be away from other passengers. They also organised a car to take me the 120 miles home from Dublin airport.

My oxygen levels dropped dramatically on the Sao Paulo  - Houston sector and I needed oxygen most of the way. By good fortune, one of the cabin crew was a nurse so he kept an eye on me and monitored things throughout. Since arriving home I have had to deal with a lung infection in my left lung, thankfully that has cleared up now. 

I was affected really badly by the news that the Canadian man had died. When I said to my doctor that I knew he said that they hadn't wanted to upset me  and was very saddened himself by the death.

The nurses and drs in ICU were amazing, many thanks to them. I'm slowly beginning to feel like a normal person again though I tire very quickly.

I'm interested to hear about the refund for the cruise. I have been offered the 125% credit or 100% refund but nothing about incidental, I'd be interested to hear more about that.

I thank all you for your prayers and good wishes, it has meant an amazing support for me.

I haven't decided yet on the refund options. How can we find out the value of the refund as I had an extra day in Brazil so I'd don't really know what they will be refunding.

[Carolyn Spencer Brown]

31 minutes ago, Thaxted333 said:

Hi everyone. I'm so sorry that I have been silent for so long and for worrying you unnecessarily. After discharge I had to spend 3 days in a place in Recife,  it was t great but apparently it was the only 'hotel's taking bookings. I then had a really onerous journey home, consisting of;

Recife-Sao Paulo 3,5 hours stop overnight

Sao Paulo-Houston 10.5 hrs

Houston - Charlotte  1.5 hrs

Charlotte  - Boston 2 hrs 

Boston- Dublin 7 hrs 

Dublin - home 2.5 hrs

The last four flights were completed within 24 hrs so no chance of food or water. After arriving in USA I was escorted by a nurse for the rest of the journeys so she did manage to get a snack and a bottle of water for me. Fair play to SS, they sent me business  class most of the way as the drs asked for me to be away from other passengers. They also organised a car to take me the 120 miles home from Dublin airport.

My oxygen levels dropped dramatically on the Sao Paulo  - Houston sector and I needed oxygen most of the way. By good fortune, one of the cabin crew was a nurse so he kept an eye on me and monitored things throughout. Since arriving home I have had to deal with a lung infection in my left lung, thankfully that has cleared up now. 

I was affected really badly by the news that the Canadian man had died. When I said to my doctor that I knew he said that they hadn't wanted to upset me  and was very saddened himself by the death.

The nurses and drs in ICU were amazing, many thanks to them. I'm slowly beginning to feel like a normal person again though I tire very quickly.

I'm interested to hear about the refund for the cruise. I have been offered the 125% credit or 100% refund but nothing about incidental, I'd be interested to hear more about that.

I thank all you for your prayers and good wishes, it has meant an amazing support for me.

I haven't decided yet on the refund options. How can we find out the value of the refund as I had an extra day in Brazil so I'd don't really know what they will be refunding.

Roma, it is so good to hear from you today and that you are okay. So many of us have been so concerned for you, and thinking of you. Wow, what a journey, yikes. Are you back to normal yet or still recovering?

 

Thanks for filling us in!

 

Carolyn

[spinnaker2]

Roma

Good to know you are hime!

[Lois R]

Hi Roma, so glad to know you are home now!.  We have all been thinking of you!  Sounds like it was definitely a

long journey and wishing you all the best!!!!

[Lirio]

Hi Rome, nice that you are home and safe! 

[Ozzibroad]

Hi Roma,

What an  epic  journey. You must be exhausted.  Everyone will be so  happy  to find you  made it. We  were beginning to expect the  worst  when you suddenly dropped out.

My, you came down  quickly. I recall seeing you beside the pool  a day before you went  to  hospital.

Now you  must look after yourself- no Covid, no flu.

Have  you anyone to do your  shopping? I  hope so.  You will need the most  nutritious food you can  get. Wish  I could send  you  some oranges. My trees are loaded this  year.

 

Did  Silverseas  pay  for your  return?  They did  ours,  all the  way. 24  passengers on  2  flights  Recife to Santiago, about 200  seats ,then  Santiago to Sydney, around 400  seats on    a  Boeing 787-8 , for 24 people. They are  refunding  the  whole cruise as I  outlined [same as  you] and have promised  incidentals. I don't  know how   or what  yet but was informed  that there  was a maximum of 2 nights  hotel accommodation, if that  helps.

 

All the other providers  are offering  credits- hotels, Amtrak, Southern Airlines Air  New  Zealand. These have to be  used within 12  months  so  I doubt  their  usefulness. United has offered  a refund. I did all my own bookings with  6 days  in US  I cannot use now as  we  never got there- and  who would want  to  go  now?

[Stumblefoot]

1 hour ago, Ozzibroad said:

Wish  I could send  you  some oranges. My trees are loaded this  year.

Sounds awesome, Ozzibroad!  With a big Easter snowstorm barreling down on us here in the Rocky Mountain west, I’ll take a case. 😊 Oh what I wouldn’t do for tree ripened fruit right now.

[Thaxted333]

1 hour ago, Ozzibroad said:

Hi Roma,

What an  epic  journey. You must be exhausted.  Everyone will be so  happy  to find you  made it. We  were beginning to expect the  worst  when you suddenly dropped out.

My, you came down  quickly. I recall seeing you beside the pool  a day before you went  to  hospital.

Now you  must look after yourself- no Covid, no flu.

Have  you anyone to do your  shopping? I  hope so.  You will need the most  nutritious food you can  get. Wish  I could send  you  some oranges. My trees are loaded this  year.

 

Did  Silverseas  pay  for your  return?  They did  ours,  all the  way. 24  passengers on  2  flights  Recife to Santiago, about 200  seats ,then  Santiago to Sydney, around 400  seats on    a  Boeing 787-8 , for 24 people. They are  refunding  the  whole cruise as I  outlined [same as  you] and have promised  incidentals. I don't  know how   or what  yet but was informed  that there  was a maximum of 2 nights  hotel accommodation, if that  helps.

 

All the other providers  are offering  credits- hotels, Amtrak, Southern Airlines Air  New  Zealand. These have to be  used within 12  months  so  I doubt  their  usefulness. United has offered  a refund. I did all my own bookings with  6 days  in US  I cannot use now as  we  never got there- and  who would want  to  go  now?

Thanks ozzibroad and everyone else. I kept saying to myself that I must get online and look at messages but I just didnt have the energy. Yes SS paid for all my transport and they had a tough time as airlines were dropping routes at random and the itinerary changed several times, so they did a great job there. All but one of the flights was business  class and that really did make a massive difference to me, I'm really grateful.

There are some things I'm not too happy about but I'll speak to them directly. 

I came down really quickly, within 90 mins. If I can manage to attach some photos here you can see how well I was at dinner that night! I really do appreciate the support from all of you in this forum. It means a lot. IMG_1609.HEIC

IMG_1610.HEIC IMG_1611.HEIC IMG_1615.HEIC IMG_1622.HEIC IMG_1626.HEIC IMG_1629.HEIC

[Ozzibroad]

It is getting  cooler  here now  Stumblefoot. We need a  bit of cold to sweeten the crop.

I would send  soem if  I could!

[Ozzibroad]

You  look fine there  Roma.  Full of energy! It was unbelievably fast.

Pneumonia  knocks you. The  lethargy seems to  last for  a month after. At least  you wont be  tempted to go  out and do too much. I suppose  Ireland  is in  lockdown too so it won't be your decision.  

[nowornever]

OMG.  I'm so happy you are home, Roma.  You have had an ordeal unlike any of us who were "repatriated."  Continued healing & soon you will have a complete recovery.  Be safe & DON'T GO OUT.

[Lois R]

Roma, the photos are lovely and certainly hoping you will be feeling better soon. I echo the previous post.....

Stay home for sure!!!

[Tothesunset]

In a world sadly short of it, this is great news. 

 

Wishing you a speedy return to normal. 

[MrToblerone]

I’m glad to hear you are well and made it home safely ,take care.

[nowornever]

This is a devastating article from Bloomberg today about Carnival (and Princess & HAL's) handling of the cruises that started after they knew.  When you read down about 1/2 way it mentions that the Capt. was Genano Arma...huh?  He was our wonderful Capt. on the Shadow at this time.  Seems strange there would be 2 of them unless it roughly translates as Joe Smith. (just kidding)  I wonder to what extent this will destroy any confidence passengers will have in any cruise line to be capable of being truthful.  Even today the Silversea website shows the Muse Alaska sailing resuming in June when Canada has closed their ports.  It's tough to take anything any of them say seriously these days.  And I say this as a very loyal passenger.

 

https://www.bloomberg.com/features/2020-carnival-cruise-coronavirus/

[nowornever]

One more thing to those of you who were on the cruise who are not from the US....  We still don't have luggage & there is no expected date for return.  At least the last information we received was "we'll let you know in a few weeks".  Fortunately we have no formal nights planned in confinement.