Jump to content
Cruise Critic Community
julesbeara

Suspension in Cruising Refund or Future Cruise Credit Received???

Suspension in Cruising Refund or Future Cruise Credit Received???   

76 members have voted

This poll is closed to new votes
  1. 1. Has Royal Caribbean cancelled your cruise because of the suspension of cruising? or have you chosen to cancel on your own? Have you received your FCC or Refund? Still Waiting?

    • 125% Future Cruise Credit Received
      13
    • Cash, Debit Card, or Credit Card Refund Received
      8
    • Still Waiting For 125% Future Cruise Credit
      11
    • Still Waiting for Cash, Debit Card or Credit Card Refund
      44

  • Please sign in or register to vote in this poll.
  • Poll closed on 06/01/2020 at 05:00 AM

Recommended Posts

Has Royal Caribbean cancelled your cruise because of the suspension of cruising? or have you chosen to cancel on your own?  Have you received your FCC or Refund? Still Waiting?

Share this post


Link to post
Share on other sites

My May 3rd cruise was cancelled by Royal, and I am still waiting for my refund. According to a customer service agent, my cruise cancellation was processed on April 24, and I should have my refund 30 days from that date. A little frustrating, since cruises were cancelled through May 11 back in March. 

Share this post


Link to post
Share on other sites

Some folks from my roll call have reported getting refunds-mainly the folks who went through TAs but so far nothing on our 3 cruises...

Share this post


Link to post
Share on other sites

It's confusing, we cancelled one cruise and are awaiting our depostit back as a FCC, that was about 6 weeks ago, Two others were cancelled by RCI about 3 weeks ago, waiting on a FCC for one of them, the other we opted for the refund, had the email this morning showing a refund so just waiting for it to be credited back, no idea how long it will take.

 

We were going to keep them all as FCC's but as they have to be used by end of 2021 we have one other cruise booked for September which is a TA so not confident of the ships coming over to Europe and we may not be able to use them all.

Share this post


Link to post
Share on other sites

We received our Future Cruise Credit today, and it included an extra $1.25 US. 😁

Share this post


Link to post
Share on other sites

Received FCC of 125% for April 11th cruise yesterday, but it didn't include Port Fees and Taxes. Assuming that will come soon as a refund. 

Share this post


Link to post
Share on other sites

In our case we cancelled on March 6 the day they announced the Cruise with Confidence policy.  However it required 48 hours notice and our sailing was March 7.  Cruise with Confidence was not retroactive so even if we cancelled March 5 it would not have counted.  When we called they said tough.  We then called our TA who got a back end person that said if we had a Doctors notice we could get FCCs but they were only for 100% and only good for 1 year not through the end of 2021.  No refunds!

 

We have the FCCs now and got our taxes and port fees after 30 days.  We do not have our shipboard prepayments yet.

 

We did have a sailing for next March we could apply the FCCs to but my wife is immunocompromised due a transplant and we are still pretty nervous given there could be a rebound so we are just playing the game till final payment to see where things stand.  Fingers crossed some miracles happen.

Share this post


Link to post
Share on other sites

If Royal Caribbean canceled your cruise you had a choice of a100% refund or a125% future cruise credit. 
 

Those who chose to cancel their cruise before Royal Caribbean canceled are only eligible for a 100% future cruise credit.

 

I don’t  understand your post. 

 

Royal Caribbean canceled four  cruises during the suspension period. We requested refund for all four. We received the refund for one so far. 
 

m
 

 

Share this post


Link to post
Share on other sites

We requested refund April 16 when RCI cancelled our cruise. It said our refund could take up to 45 days to post on our credit card. On another cruise not cancelled, I cancelled and repurchased a spa treatment because it went on sale. I was immediately charged the new lower price but as yet, have not received the refund for the cancelled one.

Share this post


Link to post
Share on other sites

Our May 27 cruise was canceled. We received an email from the online travel agency on April 21 asking If we wanted a 100% refund or a 125% future cruise credit. We chose the 100% refund. The full amount of the cruise was credited back to our American Express card on April 28. So our refund took 7 days from the time we requested it until it was posted to our credit card.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...