Jump to content
Cruise Critic Community

Travel Agency

Recommended Posts

Do you think the shops will reopen along with other non  essential shops in mid-June?  Still waiting for a reply to a couple of emails sent to our agent, but if the shop is reopening they can hardly ignore us.

Share this post

Link to post
Share on other sites

A certain TA chain (T) may have some shops open next week. The shops will be operating as a closed opening system. The staff will be in the store but customers are not allowed in, everything has to be via email or phone.

The staff member I was talking to stated 'that whilst working at home the staff do not have access to emails sent to store'.

I'm not sure if this info helps you

Share this post

Link to post
Share on other sites

My TA has not ceased trading, all the employees are working from home and they have just diverted their telephones. Only last week be booked a cruise for March next year(2021)

Share this post

Link to post
Share on other sites

Should have updated this thread sooner.  I found the contact us email address and sent them a detailed message stating that we wished to transfer our booking.  Five days later we had a phone call from the firm and as a result we have transferred our booking to 2021.

I still can't quite understand why they won't answer the phone but at least we're now sorted.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
  • Create New...