Silversea refund processing time

[jollyjones]

2 hours ago, rucrazy said:

Our refund posted today!

 

Good to see that SS is still behaving as they were - I've had to cancel several cruises (sigh) and the refunds all arrived a couple of days after the latest date that SS suggested that they would. But arrive they did.

 

[MHF]

Refund from cruise due to depart Feb 22, 2021, was posted today, Jan 11.  It was canceled on Nov. 11, 2020.

[jsea]

We are a week out from the last day of the promised refund period and now Silversea is asking for two more weeks. Not a good sign. It's a bit of a pyramid scheme, for better or worse.

[jpalbny]

We will see. On Monday we canceled a May cruise. Refund estimated early March.

[Host Jazzbeau]

I'm happy to say that I received a check from Ponant today for a cruise cancelled by them – within the 90 days they promised.  This is much better than they had been doing.  Silversea should be able to do at least as well.

[jpalbny]

On 1/29/2021 at 7:25 PM, jpalbny said:

We will see. On Monday we canceled a May cruise. Refund estimated early March.

 

And the refund arrived yesterday, within the promised timeframe. Happy to get it but disappointed to miss another eagerly-anticipated holiday.