Ourusualbeach Posted June 6, 2020 #1 Share Posted June 6, 2020 Just noticed that Royal added this to the FAQ’s. Great move just wish that they had done this sooner. 27. Can Future Cruise Credits be used to pay for the deposit owed on my client’s reservation? NEW! Yes - as long as the value of the Future Cruise Credit covers the full deposit amount, no additional funds will be oweduntilFinalPayment,atwhichtimeanycruisefarebalanceandtaxes/feeswillberequired. IfthevalueoftheFCC does not cover the full deposit amount, additional funds will be required to meet the total deposit needs and, thereafter, the remaining balance due at Final Payment. 3 1 Link to comment Share on other sites More sharing options...
Big_G Posted June 6, 2020 #2 Share Posted June 6, 2020 Good news. Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted June 6, 2020 #3 Share Posted June 6, 2020 Now I have to rethink my strategy! 1 Link to comment Share on other sites More sharing options...
RHDZ Posted June 7, 2020 #4 Share Posted June 7, 2020 Thank you for the information. Can you please tell me where you found that information? I looked on RC website and couldn't find it. Link to comment Share on other sites More sharing options...
Ourusualbeach Posted June 7, 2020 Author #5 Share Posted June 7, 2020 9 minutes ago, RHDZ said: Thank you for the information. Can you please tell me where you found that information? I looked on RC website and couldn't find it. It was in the FAQ’s that travel agents can access. It’s probably buried somewhere on the website but hard to find. I just did a reservation today that I hadn’t applied a deposit to and my new reservation after the FCC’s were applied shows that no more money is due until final payment. 1 Link to comment Share on other sites More sharing options...
firefly333 Posted June 7, 2020 #6 Share Posted June 7, 2020 11 minutes ago, RHDZ said: Thank you for the information. Can you please tell me where you found that information? I looked on RC website and couldn't find it. Are you a TA? Its sounds like one of those things only TAs can see. Link to comment Share on other sites More sharing options...
Blizzard54 Posted June 7, 2020 #7 Share Posted June 7, 2020 I wish they had done that sooner. 2 Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 7, 2020 #8 Share Posted June 7, 2020 1 hour ago, firefly333 said: Are you a TA? Its sounds like one of those things only TAs can see. Yes, and a very good one. 😄 2 1 Link to comment Share on other sites More sharing options...
ToroAzul Posted June 7, 2020 #9 Share Posted June 7, 2020 Cool. Not really sure what this has to do with vaccines or masks though. 2 Link to comment Share on other sites More sharing options...
bonsai3s Posted June 7, 2020 #10 Share Posted June 7, 2020 Thank you as always 😊...great news. We are also grateful to RCCL for finally getting refuds. Now if RCCL can please kindly do two things: 1. When we get refunds, there is no way to tell which cruise it was for. For those with only one cruise booked, this is not a problem. But it's confusing for those who booked multiple cruises. 2. Every single refund that we've received has been short...from about $60 to $547. This will mean more time on the phone...waiting...then having to explain how much each refund was short. 1 Link to comment Share on other sites More sharing options...
Rare JamesEM Posted June 7, 2020 #11 Share Posted June 7, 2020 Anyone know if one FCC can be use for a b-2-b cruise? Link to comment Share on other sites More sharing options...
Ourusualbeach Posted June 7, 2020 Author #12 Share Posted June 7, 2020 2 hours ago, JamesEM said: Anyone know if one FCC can be use for a b-2-b cruise? Yes it can, I have one in the works now. You need to call and it will have to get a supervisors approval. The FCC will be applied to the first cruise now. Three weeks before final payment you will have to call and ask that the remainder of the FCC be applied to the second cruise. 2 Link to comment Share on other sites More sharing options...
Rare whitshel Posted June 7, 2020 #13 Share Posted June 7, 2020 14 hours ago, Ourusualbeach said: Just noticed that Royal added this to the FAQ’s. Great move just wish that they had done this sooner. 27. Can Future Cruise Credits be used to pay for the deposit owed on my client’s reservation? NEW! Yes - as long as the value of the Future Cruise Credit covers the full deposit amount, no additional funds will be oweduntilFinalPayment,atwhichtimeanycruisefarebalanceandtaxes/feeswillberequired. IfthevalueoftheFCC does not cover the full deposit amount, additional funds will be required to meet the total deposit needs and, thereafter, the remaining balance due at Final Payment. Ourusualbeach, where are you seeing that at? I looked in the faq's for CwC in cruising power but question #27 is not that question. I have a couple clients that this would be useful with. Thanks Link to comment Share on other sites More sharing options...
Ourusualbeach Posted June 7, 2020 Author #14 Share Posted June 7, 2020 (edited) 4 minutes ago, whitshel said: Ourusualbeach, where are you seeing that at? I looked in the faq's for CwC in cruising power but question #27 is not that question. I have a couple clients that this would be useful with. Thanks Loyal to you always. CWC, not cancelled sailings. FAQ’s updated June 6th. Edited June 7, 2020 by Ourusualbeach Link to comment Share on other sites More sharing options...
molly361 Posted June 7, 2020 #15 Share Posted June 7, 2020 9 minutes ago, whitshel said: Ourusualbeach, where are you seeing that at? I looked in the faq's for CwC in cruising power but question #27 is not that question. I have a couple clients that this would be useful with. Thanks http://creative.rccl.com/Sales/Royal/General_Info/CWC_Enhanced_FAQs.pdf It;s on this one. Page 5 I believe like Ken said #27 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted June 7, 2020 #16 Share Posted June 7, 2020 14 hours ago, Ourusualbeach said: Just noticed that Royal added this to the FAQ’s. Great move just wish that they had done this sooner. 27. Can Future Cruise Credits be used to pay for the deposit owed on my client’s reservation? NEW! Yes - as long as the value of the Future Cruise Credit covers the full deposit amount, no additional funds will be oweduntilFinalPayment,atwhichtimeanycruisefarebalanceandtaxes/feeswillberequired. IfthevalueoftheFCC does not cover the full deposit amount, additional funds will be required to meet the total deposit needs and, thereafter, the remaining balance due at Final Payment. Yep me too. I would have used our October cruise deposit to pay for our S&L cruise on Empress. 😇 Oh well. Stuff happens. Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted June 7, 2020 #17 Share Posted June 7, 2020 12 hours ago, Ourusualbeach said: It was in the FAQ’s that travel agents can access. It’s probably buried somewhere on the website but hard to find. I just did a reservation today that I hadn’t applied a deposit to and my new reservation after the FCC’s were applied shows that no more money is due until final payment. Too bad it’s not retro. 2 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted June 7, 2020 #18 Share Posted June 7, 2020 11 hours ago, Merion_Mom said: Yes, and a very good one. 😄 I agree with you. 😎 1 Link to comment Share on other sites More sharing options...
later Posted June 7, 2020 #19 Share Posted June 7, 2020 5 hours ago, Ourusualbeach said: Yes it can, I have one in the works now. You need to call and it will have to get a supervisors approval. The FCC will be applied to the first cruise now. Three weeks before final payment you will have to call and ask that the remainder of the FCC be applied to the second cruise. @Ourusualbeach So if you don’t apply the FCC for the first leg until 2 weeks before final payment you should be able to use the FCC for both cruises (B2B) at that time? Link to comment Share on other sites More sharing options...
Ourusualbeach Posted June 7, 2020 Author #20 Share Posted June 7, 2020 (edited) 5 minutes ago, later said: @Ourusualbeach So if you don’t apply the FCC for the first leg until 2 weeks before final payment you should be able to use the FCC for both cruises (B2B) at that time? You have to apply the FCC to the first leg early, then 3 weeks before final payment you call to get the balance applied to the second leg that is how I was told it had to be done. I’m not sure if they can do it the way you are suggesting. Edited June 7, 2020 by Ourusualbeach Link to comment Share on other sites More sharing options...
later Posted June 7, 2020 #21 Share Posted June 7, 2020 (edited) 13 minutes ago, Ourusualbeach said: You have to apply the FCC to the first leg early, then 3 weeks before final payment you call to get the balance applied to the second leg that is how I was told it had to be done. I’m not sure if they can do it the way you are suggesting. @Ourusualbeach thanks Ken so what is early? My daughter is my TA and is mainly a Disney specialist but is becoming very familiar with Royal because of me. I will have her call when I am with her to see what we can do. I want to use one on a November B2B and Another on a December B2B but I really want to make sure they are sailing first. May have to use them for 2021 cruises. -Tim- Edited June 7, 2020 by later Link to comment Share on other sites More sharing options...
Ourusualbeach Posted June 7, 2020 Author #22 Share Posted June 7, 2020 10 minutes ago, later said: @Ourusualbeach thanks Ken so what is early? My daughter is my TA and is mainly a Disney specialist but is becoming very familiar with Royal because of me. I will have her call when I am with her to see what we can do. I want to use one on a November B2B and Another on a December B2B but I really want to make sure they are sailing first. May have to use them for 2021 cruises. -Tim- It needs to be applied early enough so that the FCC for the first cruise processes leaving enough time for the second to process before final payment. i would say 6 weeks to be safe. Link to comment Share on other sites More sharing options...
kreidy Posted June 7, 2020 #23 Share Posted June 7, 2020 So if I use FCC for a deposit and for some reason that cruise is canceled I get my FCC back, right? Link to comment Share on other sites More sharing options...
Ourusualbeach Posted June 7, 2020 Author #24 Share Posted June 7, 2020 3 minutes ago, kreidy said: So if I use FCC for a deposit and for some reason that cruise is canceled I get my FCC back, right? Correct Link to comment Share on other sites More sharing options...
kreidy Posted June 7, 2020 #25 Share Posted June 7, 2020 Thanks Ken, you are the best 1 Link to comment Share on other sites More sharing options...
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