crdtrnr Posted June 8, 2020 #1 Share Posted June 8, 2020 I was booked on the 3/14/20 sailing of the Star, which got cancelled on 3/13. I had a FCC showing on my account, even though I submitted a refund request, on 4/12. The FCC disappeared this weekend....does that mean that my refund is finally getting processed? Any info would be appreciated. Thanks Lisa Link to comment Share on other sites More sharing options...
Budget Queen Posted June 8, 2020 #2 Share Posted June 8, 2020 37 minutes ago, crdtrnr said: I was booked on the 3/14/20 sailing of the Star, which got cancelled on 3/13. I had a FCC showing on my account, even though I submitted a refund request, on 4/12. The FCC disappeared this weekend....does that mean that my refund is finally getting processed? Any info would be appreciated. Thanks Lisa Yes- FCC are automatically credited to everyone. They disappear when refunds are given. I got off the ship that day and was fortunate to get home. I’m surprised you didn’t take advantage of the 50% fcc? I have a friend who did. And her traveling in the day of the cruise worked perfectly for her. I did the same thing 2 weeks prior myself. Of course it’s flip a coin. 1 Link to comment Share on other sites More sharing options...
Rare BSR Posted June 8, 2020 #3 Share Posted June 8, 2020 2 hours ago, crdtrnr said: I was booked on the 3/14/20 sailing of the Star, which got cancelled on 3/13. I had a FCC showing on my account, even though I submitted a refund request, on 4/12. The FCC disappeared this weekend....does that mean that my refund is finally getting processed? Any info would be appreciated. Thanks Lisa I noticed my FCC also disappeared this weekend. Link to comment Share on other sites More sharing options...
crdtrnr Posted June 8, 2020 Author #4 Share Posted June 8, 2020 I normally don't sail NCL, and the rates lately, since Covid 19, have not been cheap.. It would have been nice to use the FCC, probably would have covered 2 cruises, if I took my DH, but he wouldn't get the discount...and he doesn't care for NCL. Link to comment Share on other sites More sharing options...
KansasTexan Posted June 11, 2020 #5 Share Posted June 11, 2020 On 6/8/2020 at 11:29 AM, crdtrnr said: I was booked on the 3/14/20 sailing of the Star, which got cancelled on 3/13. I had a FCC showing on my account, even though I submitted a refund request, on 4/12. The FCC disappeared this weekend....does that mean that my refund is finally getting processed? Any info would be appreciated. Thanks Lisa Hi Lisa. Can you please update if/when your refund goes through? Could use a glimmer of hope here. Thanks. 1 Link to comment Share on other sites More sharing options...
*Luv2Cruz* Posted June 11, 2020 #6 Share Posted June 11, 2020 My FCC disappeared as well. Hope this means refunds are coming soon![emoji1696] Sent from my SM-T350 using Tapatalk Link to comment Share on other sites More sharing options...
adamnoone Posted June 11, 2020 #7 Share Posted June 11, 2020 My FCC disappeared this morning. I will update when I see a credit on my card. Link to comment Share on other sites More sharing options...
cruisingmimi Posted June 11, 2020 #8 Share Posted June 11, 2020 (edited) My question is a bit different than receiving a FCC for a cancelled cruise due to Covid. I may not be posting in correct forum but noticed this one is about FCC so I'll post here. I would like to know if you receive a FCC from a previous sailing on the Star this past November 2019 and received a FCC in Jan. 2021 does anyone know if their is a policy for extending this FCC beyond it's 1 year expiration? We booked another cruise with NCL for Oct. 2020 and cancelled this cruise before final payment (which is 6/13). Because of Covid 19 and my husband and myself being in the high risk category we decided it was not in our best interests to go on this cruise in Oct. 2020. We were told by CS agent I spoke with that our $100 refund would be processed back to our credit card. I know that the wait time is about 30 days (just cancelled last week). What happens to that FCC we got? I contacted NCL guest relations (via email) and asked about the FCC and was told that it was only good for 1 year from receipt of the FCC received, which is Jan. 2021. I also explained that in light of the Covid 19 effect on cruising we would like to postpone booking another cruise until the fall of 2021 as we like to do fall transatlantics. The answer was a very curt "no" that the FCC was valid for 1 year from the date offered or Jan. 2021. I was told there are no exceptions to this policy as everyone would want extensions. I have seen posts that NCL may cancel all cruises thru Oct. 2020. Thoughts please..... Thank you in advance. Edited June 11, 2020 by cruisingmimi clarification Link to comment Share on other sites More sharing options...
EBRB Posted June 11, 2020 #9 Share Posted June 11, 2020 Our FCC's disappeared as well! They were definitely there a couple of days ago. Feeling a little more hopeful now. Our 3/29 cruise was cancelled on 3/14 and we requested a refund on 4/19. Link to comment Share on other sites More sharing options...
MARK1970 Posted June 12, 2020 #10 Share Posted June 12, 2020 (edited) My FCC also disappeared and was there last night hopefully will see that refund soon from our April 4th cruise. Edited June 12, 2020 by MARK1970 Duplicate wording Link to comment Share on other sites More sharing options...
travelguy2009 Posted June 13, 2020 #11 Share Posted June 13, 2020 Just checked my credits for two cabins and They are home. June 23 will be my 90 day deadline. Still hoping👍 1 Link to comment Share on other sites More sharing options...
Rare BSR Posted June 13, 2020 #12 Share Posted June 13, 2020 I received my refund today. 4 Link to comment Share on other sites More sharing options...
travelguy2009 Posted June 13, 2020 #13 Share Posted June 13, 2020 5 minutes ago, BSR said: I received my refund today. Good to hear, thanks for sharing. Your cruise was Mar 14, mine was Mar 29. 1 Link to comment Share on other sites More sharing options...
Hearthosesteeldrumsplayin Posted June 13, 2020 #14 Share Posted June 13, 2020 Hoping that everyone who was waiting on a refund is getting them!!!! My Sept CAN/NE cruise is no longer showing up as bookable. I had anticipated that it would be cancelled, so had looked for a replacement in 2021. There were lots available. Now there are only 3 all on the Breakaway for Aug/Sept/Oct. 😞 Link to comment Share on other sites More sharing options...
cruise addict47 Posted June 13, 2020 #15 Share Posted June 13, 2020 Yes- FCC are automatically credited to everyone. They disappear when refunds are given. I got off the ship that day and was fortunate to get home. I’m surprised you didn’t take advantage of the 50% fcc? I have a friend who did. And her traveling in the day of the cruise worked perfectly for her. I did the same thing 2 weeks prior myself. Of course it’s flip a coin. I also noticed this morning thatmy FCC credits disappeared from my Account- I’m hopeful that thecredit refund will appear in 3-5 business days as usually the case 1 Link to comment Share on other sites More sharing options...
donnakidston Posted June 13, 2020 #16 Share Posted June 13, 2020 My Cruise Next vouchers have disappeared?! I am wrangling with NCL just now as we are due some hefty FCC and it has yet to appear, despite the fact that our sailing from Rome was cancelled on May 20th. 😡 Link to comment Share on other sites More sharing options...
cruise47 Posted June 16, 2020 #17 Share Posted June 16, 2020 How many cruisers have received their refund? Link to comment Share on other sites More sharing options...
EBRB Posted June 17, 2020 #18 Share Posted June 17, 2020 4 hours ago, cruise47 said: How many cruisers have received their refund? People are posting regarding their refunds on several threads. The one below has a spreadsheet. It seems quite a few people were notified via email at the beginning of last week and received their refunds by Friday and Saturday. I received the email yesterday so am hoping to see the refunds credited to my card later this week. Link to comment Share on other sites More sharing options...
travelguy2009 Posted June 18, 2020 #19 Share Posted June 18, 2020 I received my refund yesterday. The total amount was credited back to my VISA Link to comment Share on other sites More sharing options...
crdtrnr Posted July 8, 2020 Author #20 Share Posted July 8, 2020 I just got my refund today. I received the refund for the shore excursions on 7/1. Link to comment Share on other sites More sharing options...
AK Dreaming Posted July 8, 2020 #21 Share Posted July 8, 2020 I requested a refund on April 13th for an April Breakaway cruise and May 7th for a June Getaway cruise. I received a refund for the April cruise. I noticed my FCC was missing for my June cruise on Monday. I am hoping to see that refund soon. My FCC was not for the total I paid and I was sailing alone, so I am very curious to see what they refund. Link to comment Share on other sites More sharing options...
Budget Queen Posted July 8, 2020 #22 Share Posted July 8, 2020 1 hour ago, AK Dreaming said: I requested a refund on April 13th for an April Breakaway cruise and May 7th for a June Getaway cruise. I received a refund for the April cruise. I noticed my FCC was missing for my June cruise on Monday. I am hoping to see that refund soon. My FCC was not for the total I paid and I was sailing alone, so I am very curious to see what they refund. Had you also used Cruise Next or previous FCC? NCL insurance? Link to comment Share on other sites More sharing options...
AK Dreaming Posted July 8, 2020 #23 Share Posted July 8, 2020 1 hour ago, Budget Queen said: Had you also used Cruise Next or previous FCC? NCL insurance? I got my cruise next back in my account. I did purchase the insurance, but even deducting that it is still off. Link to comment Share on other sites More sharing options...
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