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Updated Tauck Policies - June 9, 2020


pbeach
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Effective immediately, we have amended our Final Payment Due Date and Cancellation Penalties to give you the time and flexibility you may need with regard to your travel plans. Details are as follows:

 Final payment for all 2020 Tauck land tours and cruises is now due 45 days prior to departure, instead of our standard final payment terms. We have extended this date to enable you to make the best personal decision with regard to your planned trip as close to your scheduled departure date as possible.

 All cancellation penalties will be frozen at the current tier and will not increase prior to final payment. Under the terms of our standard cancellation policy, guests incur cancellation penalties based on tiered time periods, with fees increasing as the departure date draws near. Under our amended policy, cancellation fees will remain frozen at the tier that currently applies to your scheduled departure and will not increase prior to the 45-day final payment date.  By freezing cancellation penalties, if you purchased Guest or Cruise Protection and cancel your trip before your final payment is due, the cost of the Guest or Cruise Protection fee is Dreamsaved. If you did not purchase Guest or Cruise Protection, the cost of your deposit will be Dreamsaved.  In either case Dreamsaved funds are available for you to use for future travel*.

 If you cancel your booking within 45 days of departure: to offer additional peace of mind, Tauck has now lowered penalties for cancellation to the most lenient tier inside of final payment as referenced in our terms and conditions.  Any penalties assessed will be placed into a Dreamsaver account along with your protection plan premiums*. Normally, those cancellation penalties (and Protection plan fees) would be completely forfeited.

We want to thank you again for booking your 2020 journey with us. Your support and trust in Tauck has kept us traveling for 95 years and will keep us going well into the future – and that means the world to us. During these uncertain times it can be wonderful to have something to look forward to; we hope you are looking forward to your Tauck trip as much as we are.

Sincerely,

The Team at Tauck

 

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