Rare Cruise till you drop Posted April 15 #8951 Share Posted April 15 I also had sign in problems and had to change passwords. Also no power up points as yet Link to comment Share on other sites More sharing options...
upwarduk Posted April 15 #8952 Share Posted April 15 1 hour ago, Cruise till you drop said: I also had sign in problems and had to change passwords. Also no power up points as yet Yes, problem solved by changing password.✅ No points as yet. Link to comment Share on other sites More sharing options...
upwarduk Posted April 15 #8953 Share Posted April 15 I have contacted Celebrity Cruises Captains Club about the missing points. This is their reply: Hi Jackie, the points should show up at some point today for eligible members. I will check again tomorrow morning. If it's not been allocated then I will email the team. 3 Link to comment Share on other sites More sharing options...
twins_to_alaska Posted April 15 #8954 Share Posted April 15 I 'changed passwords' but was able to use the one I already had so it was basically just a reset. Then everything worked fine for the website and the app. 2 Link to comment Share on other sites More sharing options...
StopTheWorld Posted April 15 #8955 Share Posted April 15 2 hours ago, upwarduk said: I have contacted Celebrity Cruises Captains Club about the missing points. This is their reply: Hi Jackie, the points should show up at some point today for eligible members. I will check again tomorrow morning. If it's not been allocated then I will email the team. Hi - did you use a UK contact? Not sure there is one, but I have an issue with my husband’s tier not showing correctly on his express pass .Thanks Link to comment Share on other sites More sharing options...
GimmeOcean Posted April 15 #8956 Share Posted April 15 19 hours ago, GimmeOcean said: I didn't get the last point, though I called and they are supposedly looking at it. We'll see if I get these. Well I did get my point from February today, at least. Link to comment Share on other sites More sharing options...
CaroleSS Posted April 15 #8957 Share Posted April 15 12 hours ago, upwarduk said: Well, I can’t even sign either my husband or I in. Anyone else having the same problem? I receive an error message if I sign in using Safari, but am able to log in using Chrome (on my iPad). You might try a different browser......see if that helps. Link to comment Share on other sites More sharing options...
CaroleSS Posted April 15 #8958 Share Posted April 15 I just checked my Points History and can see the 3 points, they just haven't been added to my "total" yet. news at 11....... Link to comment Share on other sites More sharing options...
GimmeOcean Posted April 15 #8959 Share Posted April 15 7 minutes ago, CaroleSS said: I just checked my Points History and can see the 3 points, they just haven't been added to my "total" yet. news at 11....... Mine have been added! First time without an issue. Link to comment Share on other sites More sharing options...
CaroleSS Posted April 15 #8960 Share Posted April 15 12 minutes ago, GimmeOcean said: Mine have been added! First time without an issue. Woo hoo! Mine too! Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 15 #8961 Share Posted April 15 my points history shows it, but it is not yet reflected in my total. 1 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted April 15 #8962 Share Posted April 15 (edited) Me Too 😀 Apparently, all you need to do is log in because I was never able to stream the video while I was on a HAL ship. Now only 2100 points from Zenith🤔 Edited April 15 by Ipeeinthepools 1 Link to comment Share on other sites More sharing options...
cruzintiger Posted April 15 #8963 Share Posted April 15 29 minutes ago, mahdnc said: my points history shows it, but it is not yet reflected in my total. Where do you find your points history? Link to comment Share on other sites More sharing options...
LIMPIT Posted April 15 #8964 Share Posted April 15 Points arrived in the UK 🤩 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 15 #8965 Share Posted April 15 8 minutes ago, cruzintiger said: Where do you find your points history? 1 Link to comment Share on other sites More sharing options...
gerelmx Posted April 15 #8966 Share Posted April 15 They have not yet been added to the total but they already appear in history Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 15 #8967 Share Posted April 15 The 3 points are now reflected in my total. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 15 #8968 Share Posted April 15 I have updated the summary PUP statistics: Number of PUP events broken down by year: Here are the number of Club Points that were available through the PUP program broken down by year and type of activity: Here is a table showing the amount of Club Points awarded through the PUP program broken down by month and year they were awarded: 4 2 Link to comment Share on other sites More sharing options...
cruzintiger Posted April 15 #8969 Share Posted April 15 39 minutes ago, mahdnc said: Thank you! They were right in front of me! 1 Link to comment Share on other sites More sharing options...
upwarduk Posted April 15 #8970 Share Posted April 15 4 hours ago, StopTheWorld said: did you use a UK contact? I just messaged CelebrityCruises on their FB site. 1 Link to comment Share on other sites More sharing options...
doghog Posted April 16 #8971 Share Posted April 16 We each received our 3 CC PUPs. Link to comment Share on other sites More sharing options...
BeasleysMom66 Posted April 16 #8972 Share Posted April 16 Mine showed up as well. Link to comment Share on other sites More sharing options...
Rare Stockjock Posted April 16 #8973 Share Posted April 16 I feel obligated to inform everyone that, yes, I too have received my 3 points for watching that fascinating webinar last month. Woo hoo. 2 1 3 Link to comment Share on other sites More sharing options...
Rare mac_tlc Posted April 16 #8974 Share Posted April 16 I have also received my 3 Points. Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted April 16 #8975 Share Posted April 16 26 minutes ago, Stockjock said: I feel obligated to inform everyone that, yes, I too have received my 3 points for watching that fascinating webinar last month. Woo hoo. Congratulations 1 1 Link to comment Share on other sites More sharing options...
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