Jump to content

American Countess: PreCruise Hotel in 2020


Recommended Posts

Just a heads up.  I do not want to promise what I cannot deliver, but I suggest anyone on an American Countess voyage in 2020 check with AQSC regarding a possible policy change regarding the pre cruise hotel night, especially if you have a separately booked arrangement. 

Link to comment
Share on other sites

The patchwork quilt of perks in 2020 made no sense to me from the beginning. One boat all inclusive, one with no hotels, wine and beer with dinner uncertain.  I'm surprised the TAs did not rebel. 

Link to comment
Share on other sites

  • 3 weeks later...
On 7/14/2020 at 12:38 PM, LDVinNC said:

I do hope they are standardizing the perks across the vessels.

Just got our 2021 brochure, and it looks like AQSC has done exactly that.  But rather than adding perks missing on some ships, they've simply removed perks that used to be on only some ships.  Now the only perk included on all ships is "select wine and beer at dinner."  No ship any longer offers free Unlimited Beverage Package or Prepaid Gratuities.  Old catalog's Ts&Cs  said free pre-cruise for all but Countess cruises; new catalog drops pre-cruise hotel from "what's included" for all ships.  (But the website still shows free pre-cruise hotel for some 2020 and 2021 Countess cruises.)

Link to comment
Share on other sites

Interesting.  I just looked at our reservation confirmation for July 2021 Mighty Mississippi on the American Queen and it does show the date and pre-cruise hotel "TBD Minneapolis Hotel".  Hope they do not try to back out on that.

Link to comment
Share on other sites

Yes, I don't think AQSC is actually changing which cruises/ships get pre-cruise hotels and which don't  -- sorry if I left that impression.  I  think they just realized their 2020 catalog Ts&Cs (which said pre-cruise included on Duchess, Empress, and Queen) was misleading, so they simply dropped that from the 2021 Ts&Cs.  Not sure what Diplomats meant by "possible policy change" and "separately booked arrangement" though.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Special Event: Q&A with Laura Hodges Bethge, President Celebrity Cruises
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com Summer 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
  • Create New...