dalmoradie Posted August 12, 2020 #1 Share Posted August 12, 2020 My september cruise to bermuda was cancelled after full payment and I requested a refund instead of fcc when the application for refund went live. Today i looked at my ncl and the fcc is not there anymore. Does this mean I am going to get my refund soon? I looked at my credit card and i don’t see the money back yet. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare BSR Posted August 13, 2020 #2 Share Posted August 13, 2020 3 hours ago, dalmoradie said: My september cruise to bermuda was cancelled after full payment and I requested a refund instead of fcc when the application for refund went live. Today i looked at my ncl and the fcc is not there anymore. Does this mean I am going to get my refund soon? I looked at my credit card and i don’t see the money back yet. Sent from my iPhone using Forums I received my refund a couple days after the FCC disappeared from my account. Link to comment Share on other sites More sharing options...
vinster42 Posted August 13, 2020 #3 Share Posted August 13, 2020 Ours took just over a week for 2 cabins. Link to comment Share on other sites More sharing options...
dalmoradie Posted August 13, 2020 Author #4 Share Posted August 13, 2020 Thanks! I don’t know exactly when the FCC disappeared ( i hadn’t logged on for a while) so i’ll just keep monitoring my cc.Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dalmoradie Posted August 14, 2020 Author #5 Share Posted August 14, 2020 Got my refund today. It took only 38 days. I’m impressed with ncl.Sent from my iPhone using Forums 1 Link to comment Share on other sites More sharing options...
Rare BSR Posted August 14, 2020 #6 Share Posted August 14, 2020 1 hour ago, dalmoradie said: Got my refund today. It took only 38 days. I’m impressed with ncl. Sent from my iPhone using Forums Congrats! Link to comment Share on other sites More sharing options...
rachiem Posted August 14, 2020 #7 Share Posted August 14, 2020 (edited) It took 4 months to get my refund. Strangely enough my FCC is still showing on my account. Has anybody else received a refund and their FCC still shows...£6K Edited August 14, 2020 by rachiem 1 Link to comment Share on other sites More sharing options...
Roger88 Posted August 14, 2020 #8 Share Posted August 14, 2020 9 minutes ago, rachiem said: It took 4 months to get my refund. Strangely enough my FCC is still showing on my account. Has anybody else received a refund and their FCC still shows...£6K Four month is like a maximum it can possibly take. Usually it takes like up to 90 days. In most cases the refund is issued in 2-3 weeks max depending on the cruise company and circumstances but apparently your case is a little bit different. Anyhow, I am glad you have finally received it. I really hope we wont have to deal with this refund nonsense again in the future 1 Link to comment Share on other sites More sharing options...
rachiem Posted August 14, 2020 #9 Share Posted August 14, 2020 1 minute ago, Roger88 said: Four month is like a maximum it can possibly take. Usually it takes like up to 90 days. In most cases the refund is issued in 2-3 weeks max depending on the cruise company and circumstances but apparently your case is a little bit different. Anyhow, I am glad you have finally received it. I really hope we wont have to deal with this refund nonsense again in the future The website will also let me book a cruise with the FCC (that's been refunded) not that I would but seems strange? Link to comment Share on other sites More sharing options...
Miro2007 Posted August 17, 2020 #10 Share Posted August 17, 2020 Today I received my refund. I was surprised because it took NCL only 49 days..... A few days ago my FCC disappeared from my account. And now I can only hope we will cruise again next year Link to comment Share on other sites More sharing options...
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