upfee Posted August 15, 2020 #1 Share Posted August 15, 2020 Has anyone tried contacting Princess today? I just tried calling (800) 774-6237 and (866) 335-6379 and got a strange recording "the owner of this mailbox is not accepting messages". Tried a few times. Anyone else experienced this? Link to comment Share on other sites More sharing options...
tert333 Posted August 15, 2020 #2 Share Posted August 15, 2020 I got that message as well. For some reason, I did not think they were open on the weekends since the coronvirus started, but i may be wrong. However, it says they are on their website. Link to comment Share on other sites More sharing options...
always_cruisin Posted August 15, 2020 #3 Share Posted August 15, 2020 All their phone lines are down. Even the TA lines. It says to call back on Monday. Link to comment Share on other sites More sharing options...
Astro Flyer Posted August 15, 2020 #4 Share Posted August 15, 2020 Here’s the statement at the top of their homepage: In North America, 1-800-Princess (1-800-774-6237) is currently experiencing technical issues. Please call back tomorrow for urgent questions and next week for any service needs. 1 Link to comment Share on other sites More sharing options...
Rare Ombud Posted August 15, 2020 #5 Share Posted August 15, 2020 (edited) Guess they forgot to pay the phone bill too : lol Edited August 15, 2020 by Ombud 1 Link to comment Share on other sites More sharing options...
Rare Ombud Posted August 16, 2020 #6 Share Posted August 16, 2020 Just tried logging in and cannot. Website down as well? Link to comment Share on other sites More sharing options...
Syracuse44 Posted August 16, 2020 #7 Share Posted August 16, 2020 I tried logging into their website at 8:40 AM and the sign in page will not come up. Link to comment Share on other sites More sharing options...
Syracuse44 Posted August 16, 2020 #8 Share Posted August 16, 2020 John Chernesky from Princess posted this on Facebook on Saturday. I wonder what is going on at Princess this weekend with the phone system and website sign in not working. Travel advisors: We are currently experiencing technical difficulties and are unable to receive calls in our call center. Please call back Monday, August 17th, during normal business hours. We appreciate your patience and understanding. Link to comment Share on other sites More sharing options...
Syracuse44 Posted August 16, 2020 #9 Share Posted August 16, 2020 14 hours ago, Astro Flyer said: Here’s the statement at the top of their homepage: In North America, 1-800-Princess (1-800-774-6237) is currently experiencing technical issues. Please call back tomorrow for urgent questions and next week for any service needs. The issue may be power outages in California. https://www.google.com/amp/s/www.nbclosangeles.com/news/california-news/california-power-grid-electricity-outages-rotating-outages-blackouts/2413427/%3famp Link to comment Share on other sites More sharing options...
Rare Ombud Posted August 16, 2020 #10 Share Posted August 16, 2020 No power outages here (says a Californian). Much power grid hype about nothing Link to comment Share on other sites More sharing options...
Crystabel Posted August 16, 2020 #11 Share Posted August 16, 2020 The area in So. Calif. where Princess headquarters are, is experiencing several large wildfires. The heat wave and thunderstorms may be complicating the problem. Link to comment Share on other sites More sharing options...
beg3yrs Posted August 16, 2020 #12 Share Posted August 16, 2020 Web-site is back up. Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted August 16, 2020 #13 Share Posted August 16, 2020 1 hour ago, Ombud said: No power outages here (says a Californian). Much power grid hype about nothing They are doing rolling blackouts in SoCal. 1 Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted August 16, 2020 #14 Share Posted August 16, 2020 (edited) 1 hour ago, Crystabel said: The area in So. Calif. where Princess headquarters are, is experiencing several large wildfires. The heat wave and thunderstorms may be complicating the problem. Pandemic, wildfires, scorching temperatures, rolling blackouts… What’s next ? Godzilla? Just please, no large earthquakes! Edited August 16, 2020 by MsSoCalCruiser 1 Link to comment Share on other sites More sharing options...
voljeep Posted August 16, 2020 #15 Share Posted August 16, 2020 2 minutes ago, MsSoCalCruiser said: Pandemic, wildfires, scorching temperatures, rolling blackouts… What’s next ? Godzilla? locust, earthquakes, 1 Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted August 16, 2020 #16 Share Posted August 16, 2020 19 minutes ago, voljeep said: locust, earthquakes, Please no earthquakes! Link to comment Share on other sites More sharing options...
casofilia Posted August 16, 2020 #17 Share Posted August 16, 2020 Not able to login in New Zealand, Have used both for a number of years. Link to comment Share on other sites More sharing options...
dchan865 Posted August 16, 2020 #18 Share Posted August 16, 2020 I had trouble logging in initially. After few minutes I can logged into my acount and check on my info. Logging in from California. Link to comment Share on other sites More sharing options...
casofilia Posted August 16, 2020 #19 Share Posted August 16, 2020 Back again now. Link to comment Share on other sites More sharing options...
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