Venture

[Kayak lk]

We were on a April 22 Venture, cruise that “was” postponed. SB said that we could keep the same cruise in 23, or get on one of the spring northern light cruise. We requested that we get on the list for the NL cruises. We were then told that we need to pay then $200 each to get on the NL list. We said thanks but no thanks we want to cancel our canceled trip. They said they are not accepting any cancellations at the time. Our deposit is $5,800, I will try a change back on my CC. I would be very careful in giving SB any more money. We have a Feb, New Zealand cruise that will most likely be cancelled and a August Alaska cruise that I was thinking of paying in full for the 10% discount, so much for that thought.

[Kayak lk]

Though SB had told us that they would not start processing refunds for 10 to 12 weeks. We received our refund today about 2 weeks after our cancellation. We were very please with the response.