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Success with refunds ( not vouchers) from airlines


son3cruisers
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bennybear, your neighbours, have they done the DOT and checked the EU requirements and the credit card dispute route?

 

I don't know the routing of their flight, but if from the EU, they have to refund - I had a quick, no effort refund from Air Transat for a Sept flight from Paris to Toronto.

 

 

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9 hours ago, ABoatNerd said:

bennybear, your neighbours, have they done the DOT and checked the EU requirements and the credit card dispute route?

 

I don't know the routing of their flight, but if from the EU, they have to refund - I had a quick, no effort refund from Air Transat for a Sept flight from Paris to Toronto.

 

 

I recommended the credit card way, but they will use the vouchers.  I think some EU countries allowed vouchers but this may have changed again.  It’s all a moving target!  

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  • 2 weeks later...

I had a trip and air booked with Lufthansa departing November 30, 2020..This was a Xmas Market tour booked with a private company which had booked my air. Land trip was cancelled by the company several months ago and was informed that they

would apply for a full refund or worst case scenario flight voucher's on my behalf three days prior to flight date per their policy.

 

 Last Thursday October 1, 2020 I checked Lufthansa and my flight had been cancelled. I called the private tour company

and tonight Thursday October 8, 2020 I received notice from my credit card that the entire amount had been credited back to my account. I had been so worried I might end up with voucher's. Wow...extremely fast...and so happy for this outcome.

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