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Mudhen

Accessing existing account

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Is anyone else having trouble accessing their established account on Regent?

It is saying my account does not exist. It was there a few days ago and I haven't 

changed a thing. It spits out my email address as well as my password. Am I  in

some sort of limbo here?!!

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Thanks, Wes....at least I'm not the only one. Hoping only a glitch in their system.

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I was too but it is working now. It didn't recognize my email so I typed it back in and it worked. 

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Maybe they had it offline while they added Seven Seas Society points for all those cancelled cruises.

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Just checked, got account information, no problem.  I think. SusieQft is right-they added SSS nights to your account.

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Our Seven Seas Society has been updated from our canceled cruise!!!

Also, received an email from Regent today,  with balance of FCC from cruise that was canceled and we have already booked two in its place.  Still have a credit......Will hopefully use once on board to book another.....

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The emails about the FCC that went out today do not reflect accurately if they have been used yet or not....just FYI.

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