still no refund

[Boardwalkfun]

We have been waiting more than 180 days for a refund of our deposit for a cruise on Crystal.  They keep giving us the same answer. "It will come." Is anyone else in this situation? Any suggestions? 

[Host Kat]

On 11/17/2020 at 9:15 AM, Boardwalkfun said:

We have been waiting more than 180 days for a refund of our deposit for a cruise on Crystal.  They keep giving us the same answer. "It will come." Is anyone else in this situation? Any suggestions? 

 

Howdy @Boardwalkfun!! 

 

Thank you for your new thread on the Cruise Blogs & Websites forum. 👍  However, your post is off-topic here. This forum is for members to share their personal travelogue-type cruise-related blogs or websites with their fellow Cruise Critic members. 

 

I suggest you read through the lengthy thread titled Crystal Refund Roll Call on the Crystal Cruises forum. It is for tracking refunds from Crystal. The thread is for data collection only. You can post the requested information about your situation there. 

 

 

Also there is another lengthy thread on the forum for refunds discussion titled Crystal still hasn't processed my 5 figure refund from a cancellation in February. Again, I suggest you read through the thread and then join in the discussion there.

 

 

I sincerely hope this information will be helpful and glad to have you aboard Cruise Critic! 

 

Happy sails,

 

Host Kat