Is Princess website acting up for anyone else?

[CineGraphic]

I can't search for cruises, see saved cruises, or my future sailings.

[cruzsnooze]

YES

[jagoffee]

Yep.

[susancruzs]

Appears they are having issues.

[Syracusefan44]

I have three future cruises booked and none of them are showing up on my Princess.com account.

 

I order if they are removing all of the recently cancelled cruises this morning which would include my August 2021 cruise from New York City to Greenland. 

[memoak]

They must be having issues. My FCC’s are not showing 

[Paula_MacFan]

Yes, both of my upcoming cruises do not show up in the personalizer.  

[sun&sea]

Same here. Cannot see my booked cruises.

 

Janet

[voljeep]

10 minutes ago, sun&sea said:

Same here. Cannot see my booked cruises.

 

Janet

#metoo - can't see booked cruises or saved cruises ... meh

[azbirdmom]

I can't see my upcoming cruises or saved cruises.  I can't search for cruises either.  I can see that my FCCs are still applied to my two active cruises.

[uspearls]

Same here, my April 11 sailing is MIA.......50/50 whether it's website issues or it's been cancelled!

[CruisinCouple2010]

Same here booked cruises not showing and future cruise credits not showing either.

[beg3yrs]

Earlier today I could still see my two canceled March/April cruises on the Royal Princess as well as our Nov 16 cruise on the Pacific Princess. I couldn't see any details as I got errors. Also noticed the EZ-Air for the two canceled cruises was no longer on the airline web-site. Now I'm like everyone else, not seeing anything.

 

[Thrak]

I hope they are actually removing the cancelled cruises. I find it annoying to still see my "upcoming cruises" listed when I have already gotten cancellation notices for some and, for others, know they are on a list of cancelled cruises.

 

I just want our FCDs returned to our accounts. We don't want any "extra" FCC that we may or may not ever be able to use.

[Steelers36]

2 minutes ago, Thrak said:

I just want our FCDs returned to our accounts.

When I proactively cancelled our B2B 10-nighters out of FLL for JAN/FEB, the FCD's were restored almost instantly.  But I am still waiting for the cash refund as they were excess inventory and we still have more recent FCD's on account.

 

[Syracusefan44]

This may be the reason for the outage.

 

https://techcrunch.com/2020/11/25/amazon-web-services-outage-takes-a-portion-of-the-internet-down-with-it/

[dog]

Same hung happened to me a week ago. 
everything came back a few hours later

 

look under History and your future cruises should be listed. 
 

[loge23]

3 hours ago, CineGraphic said:

I can't search for cruises, see saved cruises, or my future sailings.

Yes, same here - doh!

[dog]

37 minutes ago, dog said:

Same happened to me a week ago. 
everything came back a few hours later

 

look under History and your future cruises should be listed. 
 

Mine has been restored just now

[dog]

22 minutes ago, dog said:

Mine has been restored just now

And the cruise Princess cancelled on November 20 th is still showing. Final payment was due yesterday. 

[Markanddonna]

Our 28 night TP in 2022 went up $1,120 PP.  Maybe a glitch?

 

[Thrak]

Well poop. Everything is back in place - including the cruises that were cancelled. I wish they would remove them from my personalizer.

[caribill]

7 hours ago, Thrak said:

Well poop. Everything is back in place - including the cruises that were cancelled. I wish they would remove them from my personalizer.

 

They do not disappear from the Personalizer until Princess processes the refunds/FCCs.