LDVinNC Posted March 19, 2021 #1 Share Posted March 19, 2021 Trying to call and it rings a long time then goes to a fast busy. One time I thought I got through, and entered the extension of the agent I booked with, but his voice mail says "today is November 13th" so I suspect he is no longer with the company. Link to comment Share on other sites More sharing options...
TinCan782 Posted March 19, 2021 #2 Share Posted March 19, 2021 Hmmm....haven't tried in a while. Link to comment Share on other sites More sharing options...
nogihs Posted March 19, 2021 #3 Share Posted March 19, 2021 I called about 2 hours ago, left phone # they called back within an hour. She said something about them celebrating the 1st sailing of the new boat. Link to comment Share on other sites More sharing options...
LDVinNC Posted March 19, 2021 Author #4 Share Posted March 19, 2021 I did get through on a different number and left my number for a call back. Still waiting...maybe an hour and a half so I will be (somewhat) patient. Link to comment Share on other sites More sharing options...
LDVinNC Posted March 19, 2021 Author #5 Share Posted March 19, 2021 They called back and we are all set! Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted March 20, 2021 #6 Share Posted March 20, 2021 3 hours ago, nogihs said: I called about 2 hours ago, left phone # they called back within an hour. She said something about them celebrating the 1st sailing of the new boat. Office parties! That's a pre-Covid normal thing. Wonderful! Link to comment Share on other sites More sharing options...
Tn gal Posted May 17, 2021 #7 Share Posted May 17, 2021 I called on Friday and also filled in a booking request. Today is Monday and have heard from no one. Doesn’t seem like they want my business. Link to comment Share on other sites More sharing options...
PlumeriaLover Posted May 17, 2021 #8 Share Posted May 17, 2021 We called and left a message for a recall, but didn't hear anything for two days. We called back, and we were placed on hold for one hour, before we hung up. Then, we unexpectedly received an immediate call back. Don't know what's up, but once we did get through, the customer service rep was very helpful. Link to comment Share on other sites More sharing options...
Tn gal Posted May 18, 2021 #9 Share Posted May 18, 2021 Still no response. Lousy way to do business. Link to comment Share on other sites More sharing options...
Tn gal Posted May 18, 2021 #10 Share Posted May 18, 2021 Decided to try again. Phone system was out on Thursday and Friday. Computer systems are down for many. Cruise has been sold out for a month. I got the brochure last week. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now