Princess Login Issues

[beg3yrs]

Just tried to log in to my Princess account and got a notification congratulating me that I can now use the same login for the website as well as the Medallion App.

 

Problem is that now my login doesn't work. I haven't yet used the Medallion App. Tried a password reset and was told the reset was successful but I still can't log in!

 

Anybody else have this problem?

[beg3yrs]

OK, this might be temporary. Tried logging in to DW's account and now I get a "We are currently experiencing technical difficulties. Please try again." message.

[Mud_Shark]

Last night there was a note on the Princess.com home page that portions of the website would be offline on May 15th (today).

 

Don

[DUCHESSRN]

I tried Log in about  2 hours ago ,got a pop up wanting more Details for my account. I could not get pop up to go away .

I could use site without logging in.

[DUCHESSRN]

1 minute ago, Mud_Shark said:

Last night there was a note on the Princess.com home page that portions of the website would be offline on May 15th (today).

 

Don

Thanks.

[BassettMom]

I'm having issues as well, but I get "You are successfully signed in" but then nothing happens (screen stays the same) and I'm not actually logged in as when I try to access any other page, it just takes me back to the log in screen as though I'm not logged in.  <sigh>

[BassettMom]

1 minute ago, Mud_Shark said:

Last night there was a note on the Princess.com home page that portions of the website would be offline on May 15th (today).

 

Don

Except today is actually the 13th (although in other parts of the world it is the 14th, but not yet the 15th).

 

[voljeep]

2 minutes ago, Mud_Shark said:

Last night there was a note on the Princess.com home page that portions of the website would be offline on May 15th (today).

 

Don

hey time traveler ... how about some final scores from 5/14 , as it's only 5/13 here

[Mud_Shark]

4 minutes ago, Mud_Shark said:

Last night there was a note on the Princess.com home page that portions of the website would be offline on May 15th (today).

 

Don

Should have said May 13th - sorry.

Don

[LACruiser88]

7 minutes ago, BassettMom said:

I'm having issues as well, but I get "You are successfully signed in" but then nothing happens (screen stays the same) and I'm not actually logged in as when I try to access any other page, it just takes me back to the log in screen as though I'm not logged in.  <sigh>

Same issue here.  Oh well, I'll give it a day off....

[travellingnana]

10 minutes ago, BassettMom said:

I'm having issues as well, but I get "You are successfully signed in" but then nothing happens (screen stays the same) and I'm not actually logged in as when I try to access any other page, it just takes me back to the log in screen as though I'm not logged in.  <sigh>

This is my problem as well.

[voljeep]

Major update going on in the Princess Plus package

 

changing - Gratuities included to Crew Incentive Included 

[san diego sue]

same here, says signed in but not.  Wonder what the update to Princess plus will be. Don't understand what Voljeep wrote. Does he mean included grats or not included?

[voljeep]

4 minutes ago, san diego sue said:

same here, says signed in but not.  Wonder what the update to Princess plus will be. Don't understand what Voljeep wrote. Does he mean included grats or not included?

with limited access to the website - it looks like just a wording change at this time - who knows

 

"maybe" Princess is re-thinking how that 'pool of money' will be distributed when cruising resumes

[merryjewelhound]

We logged in early and there was a notice that an update would be done today Pacific time. I didn't pay much attention to it.

[Barry ATL]

I logged in and got the message that the same username is now shared with Medallion.  I had to re-log in on the Medallion app.  Otherwise, it is working fine for me.

[casofilia]

It worked well for me in NZ

Mike

[YORKI1]

3 hours ago, beg3yrs said:

Just tried to log in to my Princess account and got a notification congratulating me that I can now use the same login for the website as well as the Medallion App.

 

Problem is that now my login doesn't work. I haven't yet used the Medallion App. Tried a password reset and was told the reset was successful but I still can't log in!

 

Anybody else have this problem?

I have the same problem. 

[Steelers36]

1 hour ago, san diego sue said:

same here, says signed in but not.  Wonder what the update to Princess plus will be. Don't understand what Voljeep wrote. Does he mean included grats or not included?

New terminology; same bonus.

[Musky Ike]

Just logged on to the Princess website by using my Ocean Medallion email and password. It looks like the Princess website email/password no longer works.

[voljeep]

I just get a continuous 'log in' loop - can't get to anything in my account

[azbirdmom]

Mine says I'm successfully logged in but I can't get to anything like Saved or Upcoming Cruises.

[BassettMom]

1 hour ago, voljeep said:

I just get a continuous 'log in' loop - can't get to anything in my account

 

8 minutes ago, azbirdmom said:

Mine says I'm successfully logged in but I can't get to anything like Saved or Upcoming Cruises.

 

I've found a "workaround."  When you are in the "log-in loop" that says you're logged in, don't click on your account; instead, click on "Booked Guests" then click on "Manage Booking" and your upcoming cruises should come up.  Can't get to any of my "saved" cruises, but at least I could look at the ones I have booked, so maybe I'm "half logged in."  Hope that helps.

 

 

 

[marden1970]

I was getting the successfully logged in but couldn't get into anything, just looped this morning.  Just now tried and it says login unsuccessful due incorrect login name or password.  Tried several times, both mine and my husbands - no luck.  Will just try again later.

[memoak]

The app “forgot” my ID and password. I had to enter data by hand and that logged me in