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CRUISE PLANNER CREDIT


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When our cruise was canceled I took the 125 percent refund on cruise planner purchases. I called my TA to have them applied to my December booking for OB credit and was told since that cruise was paid in full that I had to book a new cruise to use them. It states on the email I received they can be used on cruise planner purchases or OB credit. This is separate from my cruise certificates. Are the wrong or did RCI change things?

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Got one today and it states that this certificate will serve as proof of your credit when you are ready to use it on a NEW booking. The NEW statement is the major bone of contention!

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