Picked my own balcony cabin - now nothing assigned.

[codeyell0]

OK just got off the phone with MSC  my cruise Oct 9th MSC Meraviglia 
The 8th floor has been cleared out for the CDC not entirely sure what's going on but they said no one can book the 8th floor

My room is on the 8th floor.   They did say yes they had a glitch but she was not able to book this floor
I will have to wait until cabin assignments but she said there is a possibility of some sort of compensation/upgrade 
I asked if you cleared out a floor or most of it you have to put these people somewhere and if I have to wait a month just to get the upgrade you'll probably have nothing to give.  
They said sorry but just wait we will assign you a new room then call us back.

 

[MStarzky]

well i am a solo traveler so I dont really care where they put me, but I wish they would just pick a room already.

[robenv]

On 7/27/2021 at 9:42 AM, lovemycruisetoo said:

MSCExistingReservations@msccruisesusa.com

thanks lovemycruisetoo...I appreciate your assistance with this.

[TJ7]

I'm on the 9/13 Meraviglia and also had my Bella interior on deck 5 taken away quite a while back.  13 days to sailing and I can't check in because I still don't have a room assignment.  Anyone else still in this situation?

[roberttz]

Looks like MSC works differently than other cruise lines.

I have experience with Carnival and they have BX category for guaranteed Balcony.
In that category (slightly lower priced) you DO NOT get to pick exact cabin.
They actually never assign cabin till 24-48 hours before the cruise.

On the other hand all other category guarantees you exact cabin you picked (I never had it change on me).
I have done guaranteed cabin few times on Carnival and pleasantly surprised with the good locations but that's no guarantee in this category.

PS: I have fantastica on Sep 25th Meraviglia and picked a cabin with two other families next to each other. Hope it stays that way 🙂

Edited August 31, 2021 by roberttz

[MonsterJoe]

delete

Edited September 7, 2021 by MonsterJoe