Luggage tags

[tommy]

I am on the Edge Oct 2 sailing When I try to order luggage tags to be mailed to me I fill out all the information When I get to select a country link does not appear to choose country I tried typing in United States but it doesn't work

[bigbenboys]

Your not alone tommy. Our cruise is Oct 1. I tried Chrome and Microsoft edge, no luck. I plan on waiting another week then call Celebrity.

I'm sure in the past I have canceled excursions online. Yesterday I tried to cancel a excursion online. Celebrity app said I had to call a 1-800 number to cancel.

[Ret BC]

I had the same issue last night.  I know I can always print some, but was kinda excited about getting them in the mail.  We're on the same cruise, see ya there!

 

[CalTexCruiser]

Same issue here.  Another example of IT monkeys at work at Celebrity.

[jelayne]

Can you view or print your e-docs?  As I recall you could not order luggage tags until after the e-docs were available.

[CalTexCruiser]

yes I can view the e-docs.

 

And there is a link under my reservation called "Mail luggage tags"

 

Once clicked on it, I could enter info into all the fields except the country field, which means it won't let me submit.

 

Probably a program scripting error for that field by the IT morons at Celebrity.

[pasta1]

What I did when luggage tags are available to print, I called Celebrity and they sent them . Took about 10 days to receive them.

[davekathy]

1 hour ago, pasta1 said:

What I did when luggage tags are available to print, I called Celebrity and they sent them . Took about 10 days to receive them.

Yep. A few years ago there was an issue with ordering luggage tags. Calling the CC and requesting the luggage tags worked. 

Edited September 5, 2021 by davekathy

[Arizona Wildcat]

Absolutely positively worth zero effort to get the tags mailed to you.  Simply bring some masking tape and write your cabin number on the tape with a black marker.  Stick it on your bag.  Then drop off your bags at the pier.  The porter will tag them.

The tags might fall off.  The masking tape wont.

[upwarduk]

13 hours ago, jelayne said:

Can you view or print your e-docs?  As I recall you could not order luggage tags until after the e-docs were available.

If you can print your e docs, then problem solved, as the luggage tags are on page 10.

The problem I had, was that the e docs were still greyed out. 
I contacted CelebrityCruises Captain’s Club and Sam made the link ‘live.’

I had booked with a TA, but won’t be using her again, as she never sent the Guest Ticket booklet.

[JohnHace]

We spoke to a concierge on Saturday and reported this. She is mailing ours but said she would report the problem to IT.