Steelers36 Posted October 13, 2021 #26 Share Posted October 13, 2021 Thumbs Down!!! Unbelievable. IDK, maybe the real problem is with the IT Project Manager. I hope this Padgett fellow has learned something about cruising and the cruise experience because I think he doesn't relate at all. Link to comment Share on other sites More sharing options...
trvlwrld Posted October 13, 2021 #27 Share Posted October 13, 2021 Time to jump ship!!! Link to comment Share on other sites More sharing options...
SLC1954 Posted October 13, 2021 #28 Share Posted October 13, 2021 Promoting screw-ups is the American corporate way. It happens everywhere. I worked for Kaiser Permanente for 23 years and saw it time after time. They became the favorite child and had continued protection for every mess they made. This “news” does not surprise me at all. Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted October 13, 2021 Author #29 Share Posted October 13, 2021 Where’s Thrak? I can’t for his reaction to the big news. 😉 Separating the Medallion from the whole Medallion app debacle, I’m still trying to convince myself that I just lack an appreciation for its many touted benefits. Frankly, what I really want are things like the ability to order a cup of free crap coffee along with my pastry at the International Cafe without having to stop at the World Fresh Marketplace before or after. That would be so much simpler to provide. 3 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted October 13, 2021 #30 Share Posted October 13, 2021 42 minutes ago, SLC1954 said: Promoting screw-ups is the American corporate way. It happens everywhere. I worked for Kaiser Permanente for 23 years and saw it time after time. They became the favorite child and had continued protection for every mess they made. This “news” does not surprise me at all. Sometimes this has been done so they can hang the failure on someone else and try to come out clean on the other side. Jan, is that what is happening??? 1 Link to comment Share on other sites More sharing options...
pms4104 Posted October 13, 2021 #31 Share Posted October 13, 2021 18 minutes ago, LACruiser88 said: Sometimes this has been done so they can hang the failure on someone else and try to come out clean on the other side. Jan, is that what is happening??? From Googling around, I determined this to be a Corporate move ... and Jan made the announcement to Princess peeps ... but I don't believe this decision was hers. Link to comment Share on other sites More sharing options...
BabySarge Posted October 13, 2021 #32 Share Posted October 13, 2021 Another fine example of someone being promoted to their level of incompetence!!!!! 2 Link to comment Share on other sites More sharing options...
xDisconnections Posted October 13, 2021 #33 Share Posted October 13, 2021 @kbt cruiser I'm confident knowing you will appreciate this information as we welcome the next direction of Princess provided under John Padgett's leadership. Link to comment Share on other sites More sharing options...
2 cruises a year Posted October 13, 2021 #34 Share Posted October 13, 2021 4 hours ago, Syracusefan44 said: https://www.seatrade-cruise.com/people-opinions/john-padgett-appointed-princess-cruises-president If he is so good, why did Disney let him get away? I doubt that Princess could out bid Disney. Link to comment Share on other sites More sharing options...
Steelers36 Posted October 13, 2021 #35 Share Posted October 13, 2021 (edited) 58 minutes ago, BabySarge said: Another fine example of someone being promoted to their level of incompetence!!!!! I thought he was already there. ETA: In fairness, he has done some good for Princess and CCL in the innovation area with TV's and such, including the Medallion concept. It's just that the MC App project during Covid was a design and execution disaster they are still trying to recover from. Edited October 13, 2021 by Steelers36 1 Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted October 13, 2021 #36 Share Posted October 13, 2021 22 minutes ago, 2 cruises a year said: If he is so good, why did Disney let him get away? I doubt that Princess could out bid Disney. Princess couldn't on their own but Carnival could and did. 1 Link to comment Share on other sites More sharing options...
Rare ontheweb Posted October 13, 2021 #37 Share Posted October 13, 2021 1 hour ago, BabySarge said: Another fine example of someone being promoted to their level of incompetence!!!!! Or being promoted past their level of incompetence after they reached their level of incompetence. Link to comment Share on other sites More sharing options...
2 cruises a year Posted October 13, 2021 #38 Share Posted October 13, 2021 26 minutes ago, azbirdmom said: Princess couldn't on their own but Carnival could and did. Good point! Thanks 1 Link to comment Share on other sites More sharing options...
gardenbunny Posted October 13, 2021 #39 Share Posted October 13, 2021 I second every single comment that has been made!!! I have said many of them myself. Started reading the announcement, saw what he was in charge of and first comment - you’ve got to be kidding!! Then read all the comments and laughed and loved and agreed with every single on. I was never a fan of Medallion - the roll out was humiliatingly pushed back time and time again - never make a big announcement you can’t deliever on. Then have to offer lame excuses for the reason. Even after it was finally started on a very few ships, it was still a nightmare. I think I was on 2 cruises that had it. And from the pages and pages of comments on a single topic devoted to the Medallion on CC, it definitely has not improved. All they did during the Covid pause was add the nightmare to ALL the ships! I have only used it to 1. Open my cabin. 2. Read the daily events. The ONLY thing I ever wanted it to do was give a sound alert when you got a message from someone in your party. What good does finding a dot on the ship where someone is that you are looking for - so you send them a message - but they don’t know because there is no sound to hear it and aren’t looking at their phone???? In todays world every message, email, notification alert, phone call, alarms we receive has a sound - and you can even customize that sound!!!! But not Medallion. IMO this Medallion thing as been EPIC fail. Link to comment Share on other sites More sharing options...
ProfMHC Posted October 13, 2021 #40 Share Posted October 13, 2021 Anyone have his new email address? 3 Link to comment Share on other sites More sharing options...
TNTLAMB Posted October 13, 2021 #41 Share Posted October 13, 2021 So you all think the "App" is medallion Class Cruising? 2 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted October 13, 2021 #42 Share Posted October 13, 2021 99% of these comments are not flattering. I am still trying to process this major announcement. Only time will time. I wonder if he is being given a beta test like the Medallion Class app? Headhunters are hired to find the best and the brightest. DUH.... Good luck to John. I hope these comments are premature and he will bring substance back to Princess. Let's start by making sure your loyalty customers are happy passengers. For the time being, Princess needs to add a little bit of humor. Maybe this was it? 1 Link to comment Share on other sites More sharing options...
Thrak Posted October 13, 2021 #43 Share Posted October 13, 2021 Breaking news… John Padgett to receive Nobel Prize! 1 8 Link to comment Share on other sites More sharing options...
2 cruises a year Posted October 13, 2021 #44 Share Posted October 13, 2021 1 hour ago, TNTLAMB said: So you all think the "App" is medallion Class Cruising? Putting aside any information you've read here, using ONLY information on the Princess website, I'd say you cannot cruise without the app. Nowhere on the Princess website does it say you can just show up at the pier if you don't have the app completed. Based on this, yes, they are two different things, but there isn't any Medallion Class Cruising without the App. So it is easy to mistakenly consider the two as one. Link to comment Share on other sites More sharing options...
Steelers36 Posted October 13, 2021 #45 Share Posted October 13, 2021 4 hours ago, ProfMHC said: Anyone have his new email address? All Princess emails are the same format (Unless there are two ppl with same name): JPadgett@PrincessCruises.com Link to comment Share on other sites More sharing options...
Mike45LC Posted October 14, 2021 #46 Share Posted October 14, 2021 6 hours ago, gardenbunny said: I have only used it to 1. Open my cabin. 2. Read the daily events. What good does finding a dot on the ship where someone is that you are looking for I admit that it did unlock the cabin door. But you still needed a free hand to open the door. The Daily Schedule on the App was TERRIBLE. Incomplete, inaccurate, unreliable. I missed various shows because they were not listed on the App. The "Find Your Spouse" feature was very inaccurate. The crew had access to a more reliable person finder, but I was tryi9ng to meet my wife and the App had her two floors away from her actual location (and she was carrying her Medallion). So all I concede is that it did unlock my cabin door. And it let me check in and out of the ship at ports of call. That is all! Link to comment Share on other sites More sharing options...
caribill Posted October 14, 2021 #47 Share Posted October 14, 2021 19 hours ago, Roberto256 said: Medallion might be the greatest thing ever. It may be. But the app sure sucks, at least pre-cruise. 1 Link to comment Share on other sites More sharing options...
caribill Posted October 14, 2021 #48 Share Posted October 14, 2021 13 hours ago, gardenbunny said: What good does finding a dot on the ship where someone is that you are looking for - so you send them a message - but they don’t know because there is no sound to hear it and aren’t looking at their phone???? In todays world every message, email, notification alert, phone call, alarms we receive has a sound - and you can even customize that sound!!!! But not Medallion. IMO this Medallion thing as been EPIC fail. And I, for one, think that having a sound when a message or notice is received is a bad idea. Imagine all the sounds during a lecture or a show or a movie or a religious service or during dining as various people receive a message with a sound that disturbs other people. And the annoyance in a darkened theater as people bright out their lighted digital devices to read the message and respond. 4 Link to comment Share on other sites More sharing options...
Lucky TGO Posted October 14, 2021 #49 Share Posted October 14, 2021 I wonder what his compensation for taking the new job will be? My guess is a free dinner at the Crown Grill. 🥩 The Captain of The Rowboat, Tony 2 Link to comment Share on other sites More sharing options...
Rare ontheweb Posted October 14, 2021 #50 Share Posted October 14, 2021 10 hours ago, Mike45LC said: I admit that it did unlock the cabin door. But you still needed a free hand to open the door. The Daily Schedule on the App was TERRIBLE. Incomplete, inaccurate, unreliable. I missed various shows because they were not listed on the App. The "Find Your Spouse" feature was very inaccurate. The crew had access to a more reliable person finder, but I was tryi9ng to meet my wife and the App had her two floors away from her actual location (and she was carrying her Medallion). So all I concede is that it did unlock my cabin door. And it let me check in and out of the ship at ports of call. That is all! And if I am not mistaken, all of us were able to open our cabin doors well before there was a Medallion. 3 Link to comment Share on other sites More sharing options...
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