jmsnyc Posted October 15, 2021 #1 Share Posted October 15, 2021 (edited) It is not recognizing my username which I may have changed at some point Password reset form only lets you put in a username There is a form that I found by Google but it does not display properly in browser Looks like Ill have to call, just dont have patience for that at the moment Update: I somehow found the proper link - https://www.ncl.com/shorex/login I think username may be case sensitive because a regular link did not work Edited October 15, 2021 by jmsnyc Link to comment Share on other sites More sharing options...
don't-use-real-name Posted October 15, 2021 #2 Share Posted October 15, 2021 User Name is not the same as your avatar name - - - Your avatar name jmsnyc is not your user name Your user name is your email Try that at least that is how it works for me Link to comment Share on other sites More sharing options...
Rare Travelicious Posted October 15, 2021 #3 Share Posted October 15, 2021 I was told by NCL rep that all usernames were being changed to your email address that they have on file. Link to comment Share on other sites More sharing options...
casofilia Posted October 15, 2021 #4 Share Posted October 15, 2021 (edited) I was told by NCL rep that all usernames were being changed to your email address that they have on file. I hope that email addresses are going to remain VERY private and not appear in full form anywhere in the forums. To easy for spam bots to find. Edited October 15, 2021 by casofilia Link to comment Share on other sites More sharing options...
Rare cruising sister Posted October 15, 2021 #5 Share Posted October 15, 2021 On the app go to edit profile and it will ask you if you want to use email as username. Link to comment Share on other sites More sharing options...
Rare Travelicious Posted October 15, 2021 #6 Share Posted October 15, 2021 I wonder if there is some confusion here. I'm under the impression that OP was unable to log on to his/her NCL account because the NCL website was not recognizing the username. It seems that others believe OP is referring to getting logged on to Cruise Critic. Link to comment Share on other sites More sharing options...
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