cruisinqt Posted January 1, 2022 #1 Share Posted January 1, 2022 (edited) We booked our cruise using a VIFP offer that included free drinks. But I can't remember if it was Drinks On Us which is only in the casino, or Cheers which is anywhere on the ship or if it was one of them that included a companion on the free drinks. We had lots of these offers. I chose the one with the best price. Now I can't remember which one I chose and my family is trying to figure who already has free drinks and who needs to order Cheers. I've logged in and looked at my booking but it doesn't show the rate code that was used or what free benefits we get. I booked this myself on Carnival so there's no travel agent involved. I really don't want to sit on hold with Carnival to ask them. I've heard people are on hold for hours. Does anyone know how I can access this info online myself? Edited January 1, 2022 by cruisinqt Grammatical errors Link to comment Share on other sites More sharing options...
Elaine5715 Posted January 1, 2022 #2 Share Posted January 1, 2022 1 hour ago, cruisinqt said: We booked our cruise using a VIFP offer that included free drinks. But I can't remember if it was Drinks On Us which is only in the casino, or Cheers which is anywhere on the ship or if it was one of them that included a companion on the free drinks. We had lots of these offers. I chose the one with the best price. Now I can't remember which one I chose and my family is trying to figure who already has free drinks and who needs to order Cheers. I've logged in and looked at my booking but it doesn't show the rate code that was used or what free benefits we get. I booked this myself on Carnival so there's no travel agent involved. I really don't want to sit on hold with Carnival to ask them. I've heard people are on hold for hours. Does anyone know how I can access this info online myself? Look at your contract. Otherwise, you will need to call. I take a screen shot Link to comment Share on other sites More sharing options...
urbanhawk Posted January 1, 2022 #3 Share Posted January 1, 2022 Yes, I had this same problem. I sent an e-mail to the casino dept. The next day I received a response back, with the rate code for the promotion. An e-mail is easier to wait for a response, than waiting on the phone for hours! 1 Link to comment Share on other sites More sharing options...
icft Posted January 1, 2022 #4 Share Posted January 1, 2022 You can look at your contract until you are blue in the face and you will not find what you are looking for. It is not in the cruise contract. It has always aggravated me that they hide what rate code you have. 3 Link to comment Share on other sites More sharing options...
hurricane0226 Posted January 1, 2022 #5 Share Posted January 1, 2022 26 minutes ago, icft said: You can look at your contract until you are blue in the face and you will not find what you are looking for. It is not in the cruise contract. It has always aggravated me that they hide what rate code you have. Probably have to go thru the casino promotions 1 Link to comment Share on other sites More sharing options...
lubedobedo Posted January 1, 2022 #6 Share Posted January 1, 2022 Oceanplayersclub.com click contact us...verify casino offer. Probably take a few days. Link to comment Share on other sites More sharing options...
cruisinqt Posted January 2, 2022 Author #7 Share Posted January 2, 2022 12 hours ago, lubedobedo said: Oceanplayersclub.com click contact us...verify casino offer. Probably take a few days. I contacted them and they got back within 24 hours. They had all the info I needed. Thanks so much for the help. Cruisecritic always comes through for me. 1 1 Link to comment Share on other sites More sharing options...
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