Rare lv2cruisgrl Posted January 14, 2022 #1 Share Posted January 14, 2022 (edited) Has anyone had issues getting the tests shipped to you? We have a March 6 cruise so I ordered the test kits a few weeks ago to ensure we got them. They still haven't shipped. I emailed them and they asked me when I needed them! I said by end of January, just so I had them. Wonder if anyone else has had this happen? Edited January 14, 2022 by lovrccl Link to comment Share on other sites More sharing options...
VikingRob Posted January 14, 2022 #2 Share Posted January 14, 2022 We ordered them Monday last week and got them on that Saturday. We live in NH, if that makes a difference. We used the link for the company that is on the Celebrity website. Kim Link to comment Share on other sites More sharing options...
LadyShiva Posted January 14, 2022 #3 Share Posted January 14, 2022 (edited) I share this to make you laugh. I ordered from eMed on 1/1/2022. My best friend and cabin mate talked me into ordering another set via the Celebrity portal (Optum's portal repackaged to say Celebrity) when my tests for everyone still had not shipped on 1/5 and eMed's status = "Pending." I got my eMed set on 1/6. And my Celebrity set on 1/7. I have uses for all of the tests, and they expire in November... but gee whiz! Edited January 14, 2022 by LadyShiva Link to comment Share on other sites More sharing options...
D C Posted January 14, 2022 #4 Share Posted January 14, 2022 JUST ordered mine this morning (14-Jan). The website said they might not arrive until 26-Jan. I need to test on the 27th or 28th. Made a backup appt at a nearby CVS for the 27th just in case. Link to comment Share on other sites More sharing options...
D C Posted January 14, 2022 #5 Share Posted January 14, 2022 Update: Order confirmation email: 7:14 AM Shipment confirmation email: 9:21 AM Has a FedEx tracking number, but FedEx doesn't yet have the package. Link to comment Share on other sites More sharing options...
Rare countess5 Posted January 14, 2022 #6 Share Posted January 14, 2022 Ordered our test kits through Celebrity website on January 11th and received them yesterday January 13th. Had the same experience when we ordered them last month since we were supposed to sail today on Silhouette but moved the B2B to March. Hope all works out! Cheers! Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted January 14, 2022 #7 Share Posted January 14, 2022 When you order through the Celebrity link, do they ask for your sail date? Perhaps they are prioritizing shipping to those who are sailing in the immediate future? Link to comment Share on other sites More sharing options...
Rare countess5 Posted January 14, 2022 #8 Share Posted January 14, 2022 2 minutes ago, JamieLogical said: When you order through the Celebrity link, do they ask for your sail date? Perhaps they are prioritizing shipping to those who are sailing in the immediate future? No question as to sail date, just how many do you want, ship it to where and pay for it. Cheers! Link to comment Share on other sites More sharing options...
Islandhop9 Posted January 14, 2022 #9 Share Posted January 14, 2022 (edited) Order from Emed last week took 6 days from when ordered. Though we're only a few states away from the distribution point. Shipping is extra and they use FedEx, but warned of possible delays. Can't imagine how many orders they're processing... P. S. The eMed tests have a Nov 2022 expiration. (probably good after that with the extensions) Edited January 14, 2022 by Islandhop9 Link to comment Share on other sites More sharing options...
Rare lv2cruisgrl Posted January 14, 2022 Author #10 Share Posted January 14, 2022 2 hours ago, LadyShiva said: I share this to make you laugh. I ordered from eMed on 1/1/2022. My best friend and cabin mate talked me into ordering another set via the Celebrity portal (Optum's portal repackaged to say Celebrity) when my tests for everyone still had not shipped on 1/5 and eMed's status = "Pending." I got my eMed set on 1/6. And my Celebrity set on 1/7. I have uses for all of the tests, and they expire in November... but gee whiz! Thanks, you gave me the idea to place an order in my husbands name which I did today. We will see which one gets here first. We will use them all as we have a few cruises coming up. 1 Link to comment Share on other sites More sharing options...
ivanidea Posted January 14, 2022 #11 Share Posted January 14, 2022 I ordered a pack from the emed website. They stated that processing could be delayed by up to a week. The website showed order as being processed right up to when I received them 3 days later. Shipping has increased from last time we ordered. At least the expiry date is now December, so nearly 12 months. 1 Link to comment Share on other sites More sharing options...
quicklabs Posted January 14, 2022 #12 Share Posted January 14, 2022 (edited) We ordered from the Emed website on Wednesday, 12 January and got them on Thursday, 13 Jan. They overnighted via Fed Ex from Arizona to Ohio. The expiration date is 2 December 2022. Edited January 14, 2022 by quicklabs 1 Link to comment Share on other sites More sharing options...
jelayne Posted January 14, 2022 #13 Share Posted January 14, 2022 We ordered from eMed on 12-31 and received them on 1/2. 1 Link to comment Share on other sites More sharing options...
Oville Posted January 14, 2022 #14 Share Posted January 14, 2022 (edited) 20 minutes ago, quicklabs said: We ordered from the Emed website on Wednesday, 12 January and got them on Thursday, 13 Jan. They overnighted via Fed Ex from Arizona to Ohio. The expiration date is 2 December 2022. 👏 Edited January 14, 2022 by Oville Link to comment Share on other sites More sharing options...
Rare Honolulu Blue Posted January 14, 2022 #15 Share Posted January 14, 2022 3 hours ago, lovrccl said: Has anyone had issues getting the tests shipped to you? We have a March 6 cruise so I ordered the test kits a few weeks ago to ensure we got them. They still haven't shipped. I emailed them and they asked me when I needed them! I said by end of January, just so I had them. Wonder if anyone else has had this happen? I ordered a 3-pack through Optum on Monday and received it on Tuesday. The funny thing is just before I got them, I received an e-mail warning me of shipping delays and giving me a coupon code for a discount off future purchases for possible inconvenience. 1 hour ago, JamieLogical said: When you order through the Celebrity link, do they ask for your sail date? Perhaps they are prioritizing shipping to those who are sailing in the immediate future? I was not asked. In my case, there would be multpile dates. Link to comment Share on other sites More sharing options...
snowballs mom Posted January 14, 2022 #16 Share Posted January 14, 2022 I ordered from eMed on 12/20. Two weeks later the order was still processing and I had not received my kits, even though several folks on these boards had ordered after me and received product. After several phone calls and emails, I received a response including the following wording: My records indicate your order was not processed within 7 days from the order date. As a result, your card was not charged and the charges were automatically reversed. This transaction will be deleted from your statement. I placed another order and received that one in three days. The December order is still showing as processing in my eMed account, but the payment hold on my credit card was dropped. I am saving their response just in case I get another shipment. The hold times were pretty long when I called, but I just left it on speaker and waited. Link to comment Share on other sites More sharing options...
Beachin2 Posted January 14, 2022 #17 Share Posted January 14, 2022 Ordered this morning from Optum - shows just shipped - arriving 17th. Link to comment Share on other sites More sharing options...
Rare lv2cruisgrl Posted January 14, 2022 Author #18 Share Posted January 14, 2022 (edited) So I placed an order today in my husband's name, now says it's to ship today. I then emailed them (again) about the order that I placed in December and never received. Well just got email saying that is shipping today also! So I am now all set for the new few cruises! Hoping the kits show up! Edited January 14, 2022 by lovrccl 1 Link to comment Share on other sites More sharing options...
NCTribeFan Posted January 14, 2022 #19 Share Posted January 14, 2022 I ordered a 2-pack from Optum last Friday (used a 3-pack from them ordered by in October). Received them Wednesday evening (9:40 delivery (free) from FedEx). Link to comment Share on other sites More sharing options...
Chippytoes Posted January 14, 2022 #20 Share Posted January 14, 2022 My order shipped the same day, but unfortunately they use FedEx. God only knows when I will actually receive them. According to FedEx yesterday, the order was "On Time" for delivery yesterday. It left CA this morning. I'm in Wisconsin. Might get it before Feb 24...🤷♀️ Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted January 14, 2022 #21 Share Posted January 14, 2022 I ordered 6 from EMed Wednesday, supposed to be out for delivery now…I’m just south SW of Atlanta. Link to comment Share on other sites More sharing options...
eldercruser1 Posted January 14, 2022 #22 Share Posted January 14, 2022 Ordered on the 11th, received this evening. Link to comment Share on other sites More sharing options...
captmsc Posted January 15, 2022 #23 Share Posted January 15, 2022 Ordered six test from Emed yesterday and received them today. If testing goes as well I will be so happy 😀 Link to comment Share on other sites More sharing options...
D C Posted January 15, 2022 #24 Share Posted January 15, 2022 6 minutes ago, captmsc said: Ordered six test from Emed yesterday and received them today. If testing goes as well I will be so happy 😀 What? Do you live next door? 😅 Link to comment Share on other sites More sharing options...
Grambler Posted January 15, 2022 #25 Share Posted January 15, 2022 So what is difference between ordering from EMed and directly from Celebrity? Any advantages to one over another? Link to comment Share on other sites More sharing options...
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