Trash Queen Posted May 2, 2022 #1 Share Posted May 2, 2022 I booked a full day Istanbul tour through the Princess website. Now I have a similar tour with a friend for $400 less for our family. Have searched and searched my account, and all the places to click on, but cannot find anything that would allow me to cancel the Princess excursion. Other cruise lines I've used make it simple. Please tell me what I'm missing and how to cancel an excursion booked through Princess' website. Charlotte Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted May 2, 2022 #2 Share Posted May 2, 2022 I have always seen a small red link to cancel once you view your booked excursions through the Personalizer. I just went and confirmed this for an upcoming sailing. You have to "open" the excursion fully where it says "Booked for x guests". 1 Link to comment Share on other sites More sharing options...
dog Posted May 2, 2022 #3 Share Posted May 2, 2022 Go to excursions like you did when you booked it online. There should be a cancel button. Follow instructions in post above. Otherwise call Princess first thing in morning . Link to comment Share on other sites More sharing options...
Trash Queen Posted May 2, 2022 Author #4 Share Posted May 2, 2022 13 hours ago, Rick&Jeannie said: I have always seen a small red link to cancel once you view your booked excursions through the Personalizer. I just went and confirmed this for an upcoming sailing. You have to "open" the excursion fully where it says "Booked for x guests". Thank you both. It had not occurred to me to click on the arrow. You saved me $400! These threads are extremely helpful for people like me who are computer illiterate. Charlotte Link to comment Share on other sites More sharing options...
FLConnie Posted August 2, 2022 #5 Share Posted August 2, 2022 I just cancelled two for an upcoming cruise to do private excursions. Does Princess automatically credit my credit card? Link to comment Share on other sites More sharing options...
Trash Queen Posted August 2, 2022 Author #6 Share Posted August 2, 2022 1 hour ago, FLConnie said: I just cancelled two for an upcoming cruise to do private excursions. Does Princess automatically credit my credit card? They did mine. Charlotte 1 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted August 2, 2022 #7 Share Posted August 2, 2022 For the few that I have had to cancel previously it has always shown up on my credit card account within 3 days. No emails or notifications from Princess... Link to comment Share on other sites More sharing options...
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