wesport Posted May 9, 2022 #1 Share Posted May 9, 2022 When I use the Seabourn app on my iPhone all I get is a blank white screen when I launch the app. iPad is fine, but I like to use the phone. Any ideas. I turned it off and then turned it back on. Also re downloaded the app any ideas. Link to comment Share on other sites More sharing options...
cruiseej Posted May 10, 2022 #2 Share Posted May 10, 2022 Is your iPhone up to date with the current iOS? Link to comment Share on other sites More sharing options...
jsiegel Posted May 10, 2022 #3 Share Posted May 10, 2022 I was having a problem with the Seabourn app and happened to mention it to the Seabourn Club representative when I called about another issue. She suggested clearing the cache for the app. That fixed it for me. I have an android phone so can't assist on how to clear the cache on iPhone. Jackie Link to comment Share on other sites More sharing options...
rucrazy Posted May 10, 2022 #4 Share Posted May 10, 2022 Our problem is when we use the app and try and click on wine lists it crashes.. is it because our cruise is not for another 200+ days? Link to comment Share on other sites More sharing options...
dalliowner Posted May 10, 2022 #5 Share Posted May 10, 2022 The chances it will have changed before you go, I just go to the square on the first day and they only take a few seconds to print me off the current list. 1 Link to comment Share on other sites More sharing options...
Asquare Posted May 10, 2022 #6 Share Posted May 10, 2022 We learned tonight that the list can be very dynamic. When there are only a few bottles left from the reserve list they migrate to the the included list. The wine featured at the beginning of dinner service might be different based on where you dine or even from one side of the room to the other. Link to comment Share on other sites More sharing options...
margbem Posted May 11, 2022 #7 Share Posted May 11, 2022 20 hours ago, rucrazy said: Our problem is when we use the app and try and click on wine lists it crashes.. is it because our cruise is not for another 200+ days? No, it's because the website and App is truly dreadful. Our cruise begins in just over two weeks and it crashes for me too. I have also just spent five minutes trying to access our booking to look at shore excursions and it's just going round in circles. Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted May 11, 2022 #8 Share Posted May 11, 2022 47 minutes ago, margbem said: No, it's because the website and App is truly dreadful. Our cruise begins in just over two weeks and it crashes for me too. I have also just spent five minutes trying to access our booking to look at shore excursions and it's just going round in circles. Seabourn admits that their website doesn't work well with Firefox, and often not with Edge. Link to comment Share on other sites More sharing options...
margbem Posted May 11, 2022 #9 Share Posted May 11, 2022 32 minutes ago, FlyerTalker said: Seabourn admits that their website doesn't work well with Firefox, and often not with Edge. Or with Chrome Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted May 11, 2022 #10 Share Posted May 11, 2022 17 minutes ago, margbem said: Or with Chrome They recommend Chrome. Seems to work the best of the lot. One thing that does seem to help - delete your browser cache and remove any Seabourn cookies. Yes, that means "starting fresh" when logging in, but it's worth it in terms of performance. Link to comment Share on other sites More sharing options...
MBP&O2/O Posted May 11, 2022 #11 Share Posted May 11, 2022 We have three devices .. 1 x Android / Samsung browser, 1 x IOS, / Safari, and ! X Win10 / Chrome. I ALWAYS ..... as default ..... run any browser with private / incognito settings as a default and generally speaking I haven't had a problem. Link to comment Share on other sites More sharing options...
Mr Luxury Posted May 13, 2022 #12 Share Posted May 13, 2022 On 5/11/2022 at 6:36 PM, MBP&O2/O said: We have three devices .. 1 x Android / Samsung browser, 1 x IOS, / Safari, and ! X Win10 / Chrome. I ALWAYS ..... as default ..... run any browser with private / incognito settings as a default and generally speaking I haven't had a problem. Is that for browsing tractor websites 1 1 Link to comment Share on other sites More sharing options...
Robisan Posted May 15, 2022 #13 Share Posted May 15, 2022 On 5/11/2022 at 7:04 AM, margbem said: Or with Chrome Try Netscape via AOL dial-up for better handshake with their circa-Y2K web coding? 2 Link to comment Share on other sites More sharing options...
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