grammi Posted June 12, 2022 #1 Share Posted June 12, 2022 5 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 12, 2022 #2 Share Posted June 12, 2022 I would love to see hal follow through on the second to last paragraph. Not going to happen. 10 Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted June 12, 2022 #3 Share Posted June 12, 2022 I think that if HAL wants to impose a mask mandate that is their choice. They should offer those who don’t want to accept the change a full refund. If then passengers don’t comply then disembark them. 7 1 Link to comment Share on other sites More sharing options...
grammi Posted June 12, 2022 Author #4 Share Posted June 12, 2022 Personally, I look at all the restrictions or change of restrictions as part of the package. When I accepted the 3rd cancel and rebook I accepted whatever restrictions HAL required in their opinion to keep passengers and employees safe. But if you can get hold of HAL customer service they may grant you a refund. 7 1 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2022 #5 Share Posted June 12, 2022 31 minutes ago, Crazy For Cats said: I think that if HAL wants to impose a mask mandate that is their choice. They should offer those who don’t want to accept the change a full refund. If then passengers don’t comply then disembark them. I love marketplace solutions in business. HAL is a business, let them live or die by their decisions 4 1 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 12, 2022 #6 Share Posted June 12, 2022 7 minutes ago, Crazy For Cats said: If you book under a set of terms and conditions then you should have the right to cancel if those conditions are changed by the seller. Why have unhappy people on board? It will be interesting to see if they allow this. I buy cancel for any reason for this. If they do something I can’t accept I have an escape route. Wearing a mask isn’t a big deal for me. Of course I’d prefer not to but I’m going to in many situations where I’m around a lot of people. 3 Link to comment Share on other sites More sharing options...
Guest ldtr Posted June 12, 2022 #7 Share Posted June 12, 2022 12 minutes ago, Crazy For Cats said: If you book under a set of terms and conditions then you should have the right to cancel if those conditions are changed by the seller. Why have unhappy people on board? Actually if you are cruising these days you did book under a set of conditions in which you agreed to the cruise line changing covid restrictions if it felt it was necessary. Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2022 #8 Share Posted June 12, 2022 4 minutes ago, ldtr said: Actually if you are cruising these days you did book under a set of conditions in which you agreed to the cruise line changing covid restrictions if it felt it was necessary. Actually you are allowed to cancel up to 30 days before the cruise for a FCC 1 Link to comment Share on other sites More sharing options...
Guest ldtr Posted June 12, 2022 #9 Share Posted June 12, 2022 Just now, Mary229 said: Actually you are allowed to cancel up to 30 days before the cruise for a FCC Yes, all part of the conditions, they can change them, even onboard without advance notice. one can cancel for any reason 30 days in advance Link to comment Share on other sites More sharing options...
Lido deck main Posted June 12, 2022 #10 Share Posted June 12, 2022 Cruising is a fluid situation. One books under the terms and conditions, and conditions can change at any time. Isn't most peoples interest staying out of quarantine. Mine certainly is. If wearing a mask will help, no big deal. 11 1 Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted June 12, 2022 #11 Share Posted June 12, 2022 37 minutes ago, Florida_gal_50 said: It will be interesting to see if they allow this. I buy cancel for any reason for this. If they do something I can’t accept I have an escape route. Wearing a mask isn’t a big deal for me. Of course I’d prefer not to but I’m going to in many situations where I’m around a lot of people. We booked with insurance too. 2 Link to comment Share on other sites More sharing options...
Rare Andi Land Posted June 12, 2022 #12 Share Posted June 12, 2022 We leave on Saturday for our Alaska cruise and have not received this email. It won’t change our plans other than making sure we have extra masks packed. 5 Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted June 12, 2022 #13 Share Posted June 12, 2022 (edited) 37 minutes ago, ldtr said: Actually if you are cruising these days you did book under a set of conditions in which you agreed to the cruise line changing covid restrictions if it felt it was necessary. Currently the website says that masks are recommended not required. We booked under those terms. If they change we may want to cancel. Edited June 12, 2022 by Crazy For Cats Spelling 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2022 #14 Share Posted June 12, 2022 It is a bit disingenuous for those applauding the mask mandate saying “it is not a big deal” when some of these same people were saying how juvenile others were for welcoming the ending of air testing and masking. It is a company policy. If you don’t like it, either way, walk with your wallet 7 Link to comment Share on other sites More sharing options...
Rare Andi Land Posted June 12, 2022 #15 Share Posted June 12, 2022 1 minute ago, Mary229 said: It is a bit disingenuous for those applauding the mask mandate saying “it is not a big deal” when some of these same people were saying how juvenile others were for welcoming the ending of air testing and masking. It is a company policy. If you don’t like it, either way, walk with your wallet I welcome the ending of most of it (testing, mandates) but I’m willing to roll with the punches too. It’s all about being flexible right now. And yes, let your wallet do the talking. Things will be or get to where the mass market wants it at based on how the money is being spent. 5 1 Link to comment Share on other sites More sharing options...
Guest ldtr Posted June 12, 2022 #16 Share Posted June 12, 2022 (edited) 12 minutes ago, Crazy For Cats said: Currently the website says that masks are recommended not required. We booked under those terms. If they change we may want to cancel. then cancel. you can do so 30 days in advance. after that they can add or subtract the mandates if they feel the need, without notice. The policy can change by ship, even if the web site does not. Edited June 12, 2022 by ldtr Link to comment Share on other sites More sharing options...
idiebabe Posted June 12, 2022 #17 Share Posted June 12, 2022 2 hours ago, grammi said: Was this sent by email? I know a couple of Ships (Nieuw Amsterdam for one) is Mandating Masks now and those Passengers were sent emails but I didn't see the change on the Website. Either way I have no problem sailing under the Mask Mandates. Sailed five times since Restart and two out of the five Sailings had Masks Mandatory. 5 Link to comment Share on other sites More sharing options...
PACD_JG Posted June 12, 2022 #18 Share Posted June 12, 2022 So far this only applies to the one-ways, but the interesting part to me: "we also strongly recommend wearing masks while ashore." So that's how we'll be able to differentiate the tourists? Masked folks are one-wayers, unmasked are round-trippers? 🙄 1 2 Link to comment Share on other sites More sharing options...
grammi Posted June 12, 2022 Author #19 Share Posted June 12, 2022 21 minutes ago, Crazy For Cats said: Currently the website says that masks are recommended not required. We booked under those terms. If they change we may want to cancel. There’s a contract that has this covered. https://www.hollandamerica.com/en_US/legal-privacy/cruise-contract.html Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2022 #20 Share Posted June 12, 2022 @grammi. The Covid policy also allows cancellation for any reason up to 30 days prior for a full FCC, no questions asked . 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2022 #21 Share Posted June 12, 2022 9 minutes ago, Mary229 said: @grammi. The Covid policy also allows cancellation for any reason up to 30 days prior for a full FCC, no questions asked . Further, the longer the cruise lines continue to extend various mandates the longer they are going to have to have these Covid cancellation policies. It is a catch 22 for them 2 1 Link to comment Share on other sites More sharing options...
grammi Posted June 12, 2022 Author #22 Share Posted June 12, 2022 1 hour ago, idiebabe said: Was this sent by email? I know a couple of Ships (Nieuw Amsterdam for one) is Mandating Masks now and those Passengers were sent emails but I didn't see the change on the Website. Either way I have no problem sailing under the Mask Mandates. Sailed five times since Restart and two out of the five Sailings had Masks Mandatory. Yes it was in my email this morning. 1 Link to comment Share on other sites More sharing options...
Guest ldtr Posted June 12, 2022 #23 Share Posted June 12, 2022 1 hour ago, Mary229 said: @grammi. The Covid policy also allows cancellation for any reason up to 30 days prior for a full FCC, no questions asked . Note that the cancellation policy is for any reason, not just because they decide to change restrictions. The reason for the policy is for far more that any restrictions, it is to provide people with some protections in case of cases spiking, changes in general travel conditions. Policy changes on ships occur well within the 30 day limit for cancellations, without notice and without recourse. Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2022 #24 Share Posted June 12, 2022 1 minute ago, ldtr said: Note that the cancellation policy is for any reason, not just because they decide to change restrictions. The reason for the policy is for far more that any restrictions, it is to provide people with some protections in case of cases spiking, changes in general travel conditions. Policy changes on ships occur well within the 30 day limit for cancellations, without notice and without recourse. Spiking can occur after the 30 day limit. Again it is a Covid policy and their hands are bound by this as long as they persist in having Covid regulations 2 Link to comment Share on other sites More sharing options...
muffin Posted June 12, 2022 #25 Share Posted June 12, 2022 I am wondering if this was sent to those on the Whittier Vancouver run which DID announce they would have these restrictions due to the embarking passengers from the bus tours they had just completed overland. But only on the one way Whittier/ Vancouver voyage both directions as I understood it. The other journeys had only the recommended mask usage as noted. Could this be a bee in a bonnet? Link to comment Share on other sites More sharing options...
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