We recently used OnPoint testing before a Disney cruise. We used the government tests and had no problems using the results provided by OnPoint. I am confused by Holland America's statement that the telehealth service must be affiliated with the manufacturer of the test. Anyone have insight into this? Is this really enforced?
Nancy, you have went above and beyond to try and get an answer. I think a better question to the CC community would be if anyone has had their test denied for boarding done by these proctoring sites. I believe the people from HAL answering the question think people are doing the home tests without medical proctoring. The on-line proctoring services all offer “medically observed” tests. I don’t believe they care which brand of test you take, just if it is medically observed. Then again, I can’t h